Ascott Raffles City Hangzhou
3.0 star property
Central Hangzhou hotel with outdoor pool, connected to a shopping center
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Photo gallery for Ascott Raffles City Hangzhou
Located in Jianggan, Ascott Raffles City Hangzhou offers a vibrant retreat with on-site shopping and dining options. Relax at the sauna or steam room, take a refreshing dip in the indoor pool or outdoor pool, and enjoy high-speed WiFi. Guests praise this property for its top-notch condition.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Bar
- Pool
- Non-smoking
- 24/7 front desk
- Gym
- Free parking
Main amenities (12)
Main amenities (12)
- Housekeeping on weekdays
- Restaurant and bar/lounge
- Indoor pool and outdoor pool
- Breakfast available
- Fitness center
- Sauna
- Steam room
- Room service
- Conference center
- Airport pick-up service
- Limo/town car service
- 24-hour front desk
Feel at home (6)
Feel at home (6)
- Children stay free
- 2 bedrooms
- Kitchenette
- Separate dining area
- Living room
- Laundry facilities
Room options
Check availability for these dates
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About the neighborhood
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang
What's nearby
- MIXC Mall - 10 min walk - 0.9 km
- Hangzhou Olympic Sports Center - 3 min drive - 3.2 km
- West Lake - 5 min drive - 5.5 km
- Hangzhou Tower Shopping Mall - 7 min drive - 6.9 km
- Wulin Square - 7 min drive - 7.1 km
Getting around
- Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
- Hangzhou Railway Station (HZD) - 9 min drive
- Hangzhou Station - 11 min drive
- South Railway Station - 14 min drive
- Jiangjin Road Station - 19 min walk
- Qianjiang Road Station - 26 min walk
- Citizen Center Metro Station - 28 min walk
- Airport pick-up service
Restaurants
- Fresh - 2 min drive
- Executive Lounge - 2 min walk
- 丸龟制面 | Udon&Tempura - 2 min walk
- 董鲜生• 海胆水饺 - 16 min walk
- 城市之光 - 11 min walk
About this property
Ascott Raffles City Hangzhou
At Ascott Raffles City Hangzhou, you'll be within a 10-minute drive of West Lake. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the overall property condition.
At a glance
Hotel size
- 180 rooms
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Transfers
- Airport pickup from 9 AM to 6 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
- Restaurant
- Bar/lounge
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
Working away
- Meeting room
- Conference center
Services
- 24-hour front desk
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in lobby
Facilities
- Safe-deposit box at front desk
- Fitness center
- An outdoor pool
- An indoor pool
- Shopping mall on site
- Sauna
- Steam room
Accessibility
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- LCD television
Home comfort
- Air conditioning
- Iron/ironing board
Sleep well
- 2 bedrooms
- Bed sheets provided
What to enjoy
- Individually furnished and decorated
- Separate dining area
- Separate living room
Freshen up
- Deep soaking bathtub
- Bathtub or shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
Food and drink
- Full-sized refrigerator/freezer
- Microwave
- Kitchenette
- Free bottled water
More
- Weekday housekeeping only
- In-room safe
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 85 for adults and CNY 43 for children
- Airport shuttle service is offered for an extra charge of CNY 600 per vehicle
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property is professionally cleaned.
Also known as
Ascott Raffles City Hangzhou Aparthotel
Ascott Raffles City Hangzhou
Ascott Raffles City Hangzhou Hotel
Ascott Raffles City Hangzhou Hangzhou
Ascott Raffles City Hangzhou Hotel Hangzhou
Frequently asked questions
Is there a pool at Ascott Raffles City Hangzhou?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Ascott Raffles City Hangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Ascott Raffles City Hangzhou?
Yes, there's free self parking.
Is airport shuttle service offered by Ascott Raffles City Hangzhou?
Yes, a shuttle from the airport to the hotel is available from 9 AM to 6 PM on request. The charge is CNY 600 per vehicle.
What are the check-in and check-out times at Ascott Raffles City Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Ascott Raffles City Hangzhou and nearby?
Ascott Raffles City Hangzhou has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Ascott Raffles City Hangzhou?
Yes, there's an onsite restaurant.
Does Ascott Raffles City Hangzhou have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Ascott Raffles City Hangzhou have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator and a microwave.
What's the area around Ascott Raffles City Hangzhou like?
Ascott Raffles City Hangzhou is in Jianggan, a short 18-minute walk from MIXC Mall and 18 minutes' walk from Hangzhou City Planning Exhibition Hall.
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