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Naspa New Otani

3.5 star property
Yuzawa ski-in/ski-out hotel with ski storage and ski rentals

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Naspa New Otani, nestled in the mountains, offers a family-friendly escape with an onsen and ski-in/ski-out access. Relax in the sauna or steam room, indulge in aromatherapy or a massage, and savor meals at any of 4 on-site restaurants. Guests also appreciate free self parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 4 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool access
  • Hot springs
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests | In-room safe, desk, free WiFi

Japanese-style Room For 6 Guests

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests | In-room safe, desk, free WiFi

Japanese-style Room For 9 Guests

  • 74 sq m
  • 1 bedroom
  • Sleeps 9
  • 9 Twin Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room | In-room safe, desk, free WiFi

Japanese Western Style Room

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Non Smoking (Fourth)

In-room safe, desk, free WiFi

Superior Room, Non Smoking (Fourth)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Smoking

In-room safe, desk, free WiFi

Superior Twin Room, Smoking

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Smoking (Fourth)

In-room safe, desk, free WiFi

Superior Room, Smoking (Fourth)

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101

What's nearby

  • Naspa Ski Garden - 2 min walk - 0.2 km
  • Ippon Sugi Ski Resort - 2 min drive - 1.1 km
  • Yuzawa Kogen - 3 min drive - 1.4 km
  • Snow Country Museum - 3 min drive - 1.4 km
  • Yuzawa Kogen Ropeway - 4 min drive - 1.7 km

Getting around

  • Niigata Airport (KIJ) - 119 min drive
  • Gala Yuzawa Station - 8 min drive
  • Ishiuchi Station - 16 min drive
  • Echigo Yuzawa Station - 25 min walk

Restaurants

  • ‪越後十日町 小嶋屋 - ‬2 min drive
  • ‪越後乃酒蔵 唎酒番所 越乃室 - ‬2 min drive
  • ‪魚沼の畑 - ‬2 min drive
  • ‪越後つけ麺維新 - ‬2 min drive
  • ‪湯沢庵 - ‬2 min drive

About this property

Naspa New Otani

Naspa New Otani allows you more time for skiing with ski-in/ski-out access, plus you'll be just a 5-minute drive from Gala Yuzawa. You can grab a bite to eat at one of the 4 restaurants, then indulge in sports massages, facials, or aromatherapy. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center. Ski passes, storage, rentals, and lessons are also available.

At a glance

DONE

Hotel size

    • 205 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Mini golf

What to do

  • Tennis
  • Mini golf
  • Hiking/biking trails
  • Rock climbing
  • Hot springs
  • Karaoke
  • Pool table
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 2100 for children

Children & extra beds

  • Rollaway beds are available for JPY 4000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 1 PM to 8:30 PM
  • Guests under 3 years old are not allowed in the swimming pool

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

Does Naspa New Otani offer free cancellation for a full refund?

Yes, Naspa New Otani does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naspa New Otani?

Yes, there's an indoor pool. Guests have pool access from 1 PM to 8:30 PM.

Are pets allowed at Naspa New Otani?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Naspa New Otani?

Yes, there's free self parking.

What are the check-in and check-out times at Naspa New Otani?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Naspa New Otani and nearby?

Have fun with onsite activities like rock climbing and hiking, and practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Naspa New Otani also has a steam room and an arcade, as well as access to a nearby outdoor pool.

Are there restaurants at or near Naspa New Otani?

Yes, there are 4 onsite restaurants.

What's the area around Naspa New Otani like?

Naspa New Otani is located a short 9-minute walk from Naspa Ski Garden.

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Reviews

Naspa New Otani Reviews

9.0

Wonderful

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Onsen
Room
Restaurant

Reviews

10/10 Exceptional

The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable.
Frank, 1-night trip

8/10 Very good

Great, very helpful staff. Well done! Rooms are clean & big.
Victor, 3-night trip

8/10 Very good

The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed.
Dominic, 4-night trip

10/10 Exceptional

nice stay with great amenities.
1-night trip

10/10 Exceptional

Clean, love the onsen, free shuttle bus
Emily, 3-night trip

10/10 Exceptional

My family enjoy the stay so much. Will definitely go back again.
Ray, 2-night trip

10/10 Exceptional

the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing !
claus, 2-night trip

10/10 Exceptional

Great Buffet. Like the interior.
1-night trip

8/10 Very good

It has shuttle bus to go to Echigo-Yuzawa station.
Sau Fun Mandy, 3-night trip

8/10 Very good

the room was very clean good place to chill and relax
Rosemarie, 1-night trip

8/10 Very good

Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M
Yu Keung, 2-night trip

8/10 Very good

Christmas at Yuzawa Naspa Otani hotel

We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests.
rental equipment lodge right outside the hotel
Denis, 3-night trip

10/10 Exceptional

Will come back again

A great ski family resort with easy access from Tokyo.
Kitty, 1-night trip

8/10 Very good

Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated.
Jianshun, 3-night trip

8/10 Very good

Nice Hotel in Echigoyuzawa

Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available
1-night trip

8/10 Very good

Staff wee friendly, helpful and understanding.
Margaret, 9-night trip

8/10 Very good

Great hotel

The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
1-night trip

10/10 Exceptional

The hotel is 3 or 4 minutes from the station by hotel’s shuttle bus. And the ski garden is just near to the hotel , so it is so convenient for the skiers. The staff of the hotel and the ski garden are all very nice. The room is wide and clean . The buffet is delicious too.
Sue, 2-night trip

10/10 Exceptional

Fall Colors

Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
1-night trip

2/10 Poor

The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line!
Pph, 2-night trip

4/10 Fair

Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).

10/10 Exceptional

The view is wonderful with regular shuttle service to train station and ski centers
KWAI FONG, 2-night trip

10/10 Exceptional

非常優質的渡假勝地，會再帶家人一起來，我的一般雙人房房間非常大住4個人沒問題
Wang Chieh, 1-night trip

6/10 Good

飯店有點老舊，餐廳選擇有點少，但人員服務一流
boqing, 3-night trip

10/10 Exceptional

すべて満足できました
ISHIGURI, 1-night trip