10/10 Exceptional
Oct 7, 2025
The beginning was a little bumpy yet after I addressed my concerns, the management in all departments including frontdesk and F&B went out of there way to make this visit for my mother and me even more memorable than expected.
I have visit over 200 hotels world-wide in the last three years, and witnessed a combined effort to make things more than right for us.
Since I was working as an F&B Manager on a few cruise ships with years of training in Europe and experience in 5 Star leading Hotel worldwide, I was truly impressed.
Next to a dinner invitation we were honored with a massive room upgrade with no questions asked. The staff was always extremely friendly and forcoming.
I can definitely recommend this magnificent looking Hotel.
Dirk
Dirk, 4-night trip