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Hotel Cartagena Dubai

4.0 star property
Beach hotel with beach shuttle, near Bocagrande Beach

Choose dates to view prices

Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Superior Ocean View | Beach/ocean view
1 bedroom, premium bedding, minibar, in-room safe
Buffet
Reception
At Hotel Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Bocagrande Beach. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a nightclub, and a rooftop terrace.

Reviews

6.4 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

For families (6)

  • Children's pool
  • Playground on site
  • Full-sized refrigerator/freezer
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Ocean View

Superior Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Double Room Standard with Air Conditioning

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard with Air Conditioning

  • 25 sq m
  • Sleeps 2

View all photos for Twin Room Superior with View

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Superior with View

  • 25 sq m
  • Sleeps 4

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Superior with View

1 bedroom, premium bedding, minibar, in-room safe

Double Room Superior with View

  • 30 sq m
  • Sleeps 3

View all photos for Suite Junior with View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with View

  • 45 sq m
  • Sleeps 4

View all photos for Suite Master with View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with View

  • 55 sq m
  • Sleeps 6

View all photos for Twin Room Standard with View

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Standard with View

  • 20 sq m
  • Sleeps 3

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About the neighborhood

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 20 min walk - 1.7 km
  • Clock Tower - 5 min drive - 2.1 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.4 km
  • San Felipe de Barajas Castle - 6 min drive - 3.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬2 min walk
  • ‪7 Cielos - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Hotel Capilla del Mar - ‬4 min walk
  • ‪Morena Marisqueria - ‬1 min walk

About this property

Hotel Cartagena Dubai

At Hotel Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Bocagrande Beach. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a nightclub, and a rooftop terrace.

All inclusive

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 244 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Offsite

    • Area shuttle within 3 meters*
    • Beach shuttle*
    • Free shopping center shuttle
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground

What to do

  • Beach shuttle (surcharge)
  • Pool table
  • Beach access
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Working away

  • 2 meeting rooms
  • Conference center (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Nightclub
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 45000 per person
  • Airport shuttle service is offered for an extra charge of COP 90000 per room (roundtrip)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service to the beach, casino, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge of COP 100000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai offer free cancellation for a full refund?

Yes, Hotel Cartagena Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cartagena Dubai?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Cartagena Dubai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Cartagena Dubai?

Yes, there's free self and extended parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Cartagena Dubai?

Yes, an airport shuttle is available. The charge is COP 90000 per room roundtrip.

What are the check-in and check-out times at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of COP 100000 (subject to availability).

Is there an onsite casino at Hotel Cartagena Dubai?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.

What is there to do at Hotel Cartagena Dubai and nearby?

Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Hotel Cartagena Dubai also has a sauna and a steam room, as well as an arcade.

Are there restaurants at or near Hotel Cartagena Dubai?

Yes, there's an onsite restaurant.

What's the area around Hotel Cartagena Dubai like?

Hotel Cartagena Dubai is located near Bocagrande Beach in Bocagrande, a short 11-minute walk from Rio Cartagena Casino and 19 minutes' walk from El Laguito Beach.

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Hotel Cartagena Dubai Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Food
Service staff
View
Lobby
Beach
Water
Breakfast
Air conditioning
Location

Reviews

2/10 Poor

Very deceptive and price insane

Very deceptive, compared to the photos… Breakfast impossible in a four stars with so bad and rare products! The room rate (for foreigners only? The visitors were exclusivy colombians)) is insane compared to this old hôtel… The day before, we paied less for a stage in the Hilton of Santa Marta, with high standarts and amazing buffet…
Jean Paul, 2-night trip

8/10 Very good

El hotel es muy grande y muy bonito, la habitación un poco pequeña pero con muy buena vista, el servicio del restaurante es un poco malo ya que no
Ricardo, 4-night trip

10/10 Exceptional

l'hôtel est ancien mais propre la literie est excellente le personnel très serviable la nourriture est très bonne

8/10 Very good

It needs upgrades, maintenance ... Staff is great...
Avo, 4-night trip

10/10 Exceptional

Great staff great location! The girl at the little desk on the side of the lobby who set us up with the boat adventure to Ibiza island was amazing. She was very knowledgeable, she recommended us to visit this place. She was right! we had a wonderful time.
David, 2-night trip

8/10 Very good

Very nice overall.
Ryan Kurt, 7-night trip

10/10 Exceptional

I would highly recommend this hotel!
Daniel, 4-night trip

4/10 Fair

Nesecita tremenda renovación nada es como lo que se ve en fotos, todo sucio y antiguo
miguel, 4-night trip

2/10 Poor

People are really friendly, nice and very helpful but the Hotel wasn't the best experience, serious problems with Air conditioning, and after they moved us to another room, second didnt have hot water, based on the pictures, I was expecting better quality overall.
AIMEE, 3-night trip

10/10 Exceptional

Excelente
Sonia Paola Armas, 18-night trip

2/10 Poor

I left the premises couple minutes after check in. Still waiting from Expedia response regarding case 8471137
Fabian De, 3-night trip

6/10 Good

The pool was dirty people left bottle and cup onside the pool the pool chais and furniture were dirty and old
Erika Maria Veloz, 4-night trip

4/10 Fair

My jewelry went missing here. Property advertises amenities that are falling apart. Cheap vibes here. They will nickel and dime you wherever they can. For example, you’ll pay $45USD per person if your family stops by during the day.
MATTHEW, 3-night trip

6/10 Good

It’s all inclusive but it’s a lie, very limited hours, menu and space. It is not a all inclusive hotel as they charge for. I would not come back again
Van, 3-night trip

10/10 Exceptional

Great place love it
Gachekim, 4-night trip

6/10 Good

Outdated. Lack of staff. Low light in some areas. Theme was something of the 90s. Felt more like the old Luxor hotel in Las Vegas
Gina, 1-night trip

2/10 Poor

El servicio pésimo. Nadie nos recibió las maletas al bajar del taxi. Mucha limitación con los horarios de la cómoda. Las bebidas, nada que ver comparado en otros hoteles .Nada de variedad con la cómida. No hay comodidad en los cuartos. O teníamos donde poner la ropa , No hay closet . No servicio a habitaciones .
Yamina, 5-night trip

2/10 Poor

Terrible bad
Leonor, 2-night trip

8/10 Very good

We had a nice time there
Ivan, 3-night trip

8/10 Very good

Good and convenient easy to get to from the airport staff is excellent would come back there anytime I'm visiting.
Christopher, 3-night trip

10/10 Exceptional

It was perfect , staff was amazing
Joaqin, 3-night trip

4/10 Fair

The hotel is in a great location close to everything. The room we stayed had a great ocean view. But we had bo hot water, the a/c only worked partially, the electric and USB outlets didn't work, we couldn't call to report these problems became our phone didn't work either. We reported all of these at tbe front desk but nothing was done about it in tbe 2 days we stayed.
LAURA, 2-night trip

10/10 Exceptional

You feel like you home ,love you guys for your great services
Patrice, 2-night trip

10/10 Exceptional

I like the ocean views from the room and also the pool area was nice
Alister, 5-night trip

10/10 Exceptional

The area where the hotel is located
Rubén, 6-night trip