可以免费取消我在天鹅旅馆，希思罗机场的预订并获得全额退款吗？

是的，天鹅旅馆，希思罗机场在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

天鹅旅馆，希思罗机场是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在天鹅旅馆，希思罗机场办理入住和退房？

开始办理入住：12:00；停止办理入住：14:00。退房时间为 11:00。

在天鹅旅馆，希思罗机场及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验附近钓鱼等附近的活动。天鹅旅馆，希思罗机场也拥有花园。

天鹅旅馆，希思罗机场店内或附近是否有餐厅？

是的，有一家店内餐厅Mr.Singh's Kitchen。

斯泰恩斯天鹅旅馆，希思罗机场住宿优惠| Hotels.com 好订网

4/10 尚可

2025 年 7 月 31 日

很差的洒店

接待員喝醉了，房間內只有兩張床，連椅子都沒有，这里是公共衛生間的，看來只是兩星的酒店，wifi密碼也不供給，一斷开便沒得用，大家要注意！

kai ming，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 4 日

To be avoided

It was terrible. This “bed & breakfast” was booked and prepaid around 9h30 pm and reached a little past 10 pm. Only to discover that place was locked up, Pitch dark and unmanned. A doorbell did not work or gave no reply. Hotels.com did only respond by AI - completely useless. Local bypassers claimed that the place was run by criminals and a complete scam. Should be deleted from website asap. No suppiråø

1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 26 日

Could not stay had to find another hotel in town .Appauling even staff laughed and asked why we were there .Room disgusting not at all as described .A scam so they keep your money and u go elsewhere.Out of date snacks

Hayley，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 14 日

NO NO NO NO NOT, EVER!

Please do NOT ever consider sleeping at this place. It is complelety unsanitary, this meaning dirty stained sheets, pillows and duvet covering a body fluid, infested, filth ridden mattress underneath. Shared bathroom for 11 separate rooms on the upstairs of a Public House, The Swan. We walked in and was instantly made very welcomed by the handful of locals. We check the room and realised instantly that being paid a million pounds wouldnt be enough to stay here!! The locals downstairs however are the most kindest, caring, funny people I have ever met. A local couple, in the pub allowed us to stay at their house with them for our 2 day stay and we will be friend's for life. DO NOT BOOK TO STAY HERE, CALL IN FOR A BEER BUT DONT EVER CHECK IN.

Carley，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 14 日

Don’t stay here

The room did not even have a wash basin which was outside in a communal area which also provided access to the separate toilet and shower. The electric fan heater in the room didn’t work so it was cold. They didn’t serve breakfast so I had to find somewhere else.

Laurence，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 13 日

If you are desperate...

Only redeeming quality of the property was the proximity to the airport, and the lovely village. Damage to the ceiling above one bed, looked like it could fall through any time. Stains on the bedsheets, and on wall. Shared bathroom did not have a working sink in the toilet, had to use the sink out in the communal area (tap was loose). Inside room, the windowsill had damage and peeling paint. Electrical socket was broken and a safety hazard. Door lock system looked nice and modern, but wouldn't stand up to more than a heavy push. Even for a budget stay, this was worse than expected. Couldn't stay, and left to find another property last minute. Would appreciate a refund, probably left it cleaner than when we arrived, as we wiped down the handles...

Chad，1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 7 日

Horrible It’s not a hotel it’s a brotel it’s so disgusting.

Caroline，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 3 日

Gareth，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 18 日

Bedding was dirty . Room was dirty .

Rachel，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 7 月 29 日

stephen，1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 9 日

Issue with booking which was not the hotels fault . I was led to my room and the worker apologied as soon as he opened the door to show me in. The room was filthy, beer bottles and rubbish were everywhere. Bed was filthy and stains. I’ve seen prison rooms in better state. The photos are outdated and the room is at the standard of a hostel at best.

waqar，1 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 7 日

Don’t use the airport as attraction to advertise because it is not close to airport at all.

Maria，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 6 月 26 日

1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 23 日

I got to this venue and there was no one to welcome me . By chance one tenant let me in. The room was the worst room ever I rung the recommended mobile 9 times and no one ever answered it

Douglas，1 晚商务旅行

Expedia真实住客点评

2/10 很差

2025 年 6 月 20 日

2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 6 月 18 日

You get what you pay for

The staff were pleasant. The room adequate. It was just two single beds and a chest of drawers, which were broken! There was a tv, but we never tried it. There is a shared bathroom area for all rooms. The toilet room was okay but the basin didn't work and there was no toilet paper. The shower room was disgusting. There was a toilet with a broken seat and still no toilet paper. The shower was so dirty, ran slowly and was cold. No thank you! We just needed somewhere cheap for an overnight stay. I guess they are right when they say you get what you pay for. It was a really cheap night £46 for a twin room. I got what I expected for the money. I've tried to be as fair with my review but it was hard to justify scoring higher based on the state of the place.

Andrew，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 14 日

I felt itchy immediately staying here. My arms have broken out in rashes from shoulder to wrist. Will never stay here again TV didn’t work and there was no water pressure from taps. 0 stars if I could

Joshua，2 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 6 月 11 日

It was what I expected for the price

ivan，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 11 日

bedsheets were dirty pillows were dirty disgusting dirty floors had to pay again when I got there for some reason. Avoid at all cost

Ian，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 5 月 25 日

Very wonderful and welcoming staff. Shared toilets/bathroom, hygiene below bar,

Linus，1 晚结伴旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 25 日

Dont even bother

Awful. Girl behind the bar was nice but had to keep calling someone to find out what room i was in. Shared bathroom this was not advertised as such. I didnt even stay here i booked somewhere else.

Zak，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 25 日

Kayla，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 5 月 24 日

They were helpful in getting us a new room when our plans changed last minute and we showed up with an extra person.

Paula，1 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 24 日

I never leave bad reviews but sorry this place even for the price was very average. Room was tiny sheets were old and stained, walls are paper thin. It did the job for the night but I wouldn’t stay there again.

Marika，1 晚商务旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 20 日

Filthy, avoid

Filthy dirty. Worst hotel I’ve ever stayed in.

Gregory，1 晚家庭旅行

Hotels.com真实住客点评

天鹅旅馆，希思罗机场

Swan Inn, Heathrow Airport

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可以免费取消我在天鹅旅馆，希思罗机场的预订并获得全额退款吗？

天鹅旅馆，希思罗机场是否允许携带宠物入住？

天鹅旅馆，希思罗机场是否有停车场？

何时可在天鹅旅馆，希思罗机场办理入住和退房？

在天鹅旅馆，希思罗机场及其附近有什么游览观光项目？

天鹅旅馆，希思罗机场店内或附近是否有餐厅？

点评

关于天鹅旅馆，希思罗机场的点评

3.6

6.0

4.4

3.8

3.4

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4/10 尚可

很差的洒店

kai ming

2/10 很差