Casa Mao was a big disappointment. The hotel is far up the mountain, requiring around 140 steep steps to reach — not clearly mentioned when booking. We had to pay €30 each way for a luggage handler, and on departure, the receptionist sent our bags down early without telling us there’d be an extra €20 charge. In total, we spent €80 extra just for luggage.
Service was unwelcoming. No free water (every other hotel we stayed at provided some), and they charge €1.50 per bottle. On check-out day, staff banged on our door at 8:30 a.m. and again at 9:50, rushing us even though check-out is 10 a.m.
The power shuts off when you leave the room, including the fridge, and you’re greeted with a long list of rules at check-in, which sets an unpleasant tone.
Between the hidden access issues, extra costs, and rude service, Casa Mao was not worth it. Choose a hotel closer to the port instead.