It is with a very heavy heart that I must leave a poor review of this hotel. The staff are lovely and the breakfast is great but I'm afraid the standard of accommodation is unsatisfactory! No hot water for three days!
Boiled kettle to heat bath water! Bed has left me with shoulder and neck pain! The bed frame is burst, with wood and stuffing exposed and I felt the bed was sloped! The window had a gap and failed to close properly which made the room more noisy. ( busy road which is no fault of hotel). The Saturday night karaoke is horrendous which again Saturday night entertainment is unavoidable in most establishments! Dirty hand prints on wall and torn duvet! I didn't check the bed further as I didn't want to know! This is budget but standards must improve as it does not reflect the lovely personalities of the owners and staff! You deserve better! Please, please give your treasure a bit more attention.
William
William,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 13 日
Friendly welcome and a pleasant stay
Warm welcome from David who showed me to my room. A large double room; basic and quite dated, but clean and safe which as a solo female traveller is important to me. I had a full Scottish breakfast which was huge and really set me up for the day. The service staff were attentive and friendly. For what I paid, I really can’t complain about the hotel and I had a pleasant overnight stay there.
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Opemipo
Opemipo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
We liked the quietness of the hotel. Comfortable beds, good breakfast and friendly staff.
Nicola
Nicola,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 29 日
The beds were hard it was not up to standard. The room was not very clean.
Lynda
Lynda,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 17 日
Lovely staff. Great night at the pub, good music, friendly locals.
Katrina
Katrina,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
Although the hotel is dated I have stayed before so knew what to expect. It’s very central to Castle Douglas & that is the main reason I stayed there!
Kenneth
Kenneth,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Heidi
Heidi,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
It’s a 200 plus year old listed building so a little old fashioned and quirky. I was initially in room 9 but Patricia the owner moved me to room 1 because when the bar is busy at weekends room 9 is pretty noisy until 1130 or so. Room 1is very peaceful.
Excellent food at the Olive Retreat 5 minutes walk away.
Everything you need is close at hand.
The staff are delightful.
If I find myself in the area I would return.
Ivor
Ivor,6 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 8 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Melvin
Melvin,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 20 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
Lorna
Lorna,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 29 日
Very dated property. Shower was practically useless, a trickle of water going in various directions. Washbasin cracked, dirty and extremely unhygienic. Noise from outside until very late. Noises on several occasions throughout the night - each time lasting ten minutes or more. Will never return…!!!
Duncan
Duncan,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 11 日
Friendly staff
Dermot
Dermot,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 11 日
It was a nice little room for our stay. Friendly people who gave us good information, however a few things that could be deal-breakers:
- No sockets next to the beds.
- The bathroom tap would drip all night and the water from it was always freezing cold, the flush on the toilet felt too weak to do anything.
- The doors were very loud&creaky, trying to leave the room quietly is impossible.
- Karaoke downstairs went on until gone midnight 2x days. We could hear a drunk guy banging on the table downstairs from our room and anyone talking outside, cars etc.
If you don’t mind these things then it was great!
Jaqui
Jaqui,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 9 月 27 日
.
Phill
Phill,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 21 日
Soyelma
Soyelma,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 8 月 28 日
Avoid
Awful hotel. Tatty, no restaurant, pokey room, tiny shower with poor water pressure. The WiFi kept cutting out.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Excellent trip, thoroughly enjoyed my stay, very friendly staff