El hotel está muy bien ubicado sin embargo algunas personas que traban en el front desk muy groseras y prepotentes
Nos quejamos porque no hacían la habitación y la Srita de la noche del front desk nos dijo que era semana de holiday le dijimos que entendíamos pero era día 26 y nos dijo que no se hacían más que cuartos que fueran a ser desocupados
Maggie
Maggie,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Great breakfast, very clean area.
Brenda
Brenda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Excelente 👌
Marta
Marta,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Excelente ubicación si vas a los oulets.
Guillermo
Guillermo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 26 日
Tdo excelente
Jaire
Jaire,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 25 日
Close to outlet
Marichu
Marichu,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 25 日
Bom hotel
leticia
leticia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
Very clean
Norma
Norma,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
La habitación muy limpia y cómoda
Paty
Paty,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
La habitación impecable
Luis Javier
Luis Javier,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Quick check in. Everything is great
Hammed
Hammed,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Excelente opción para descansar después de un día de compras!
Rossbel
Rossbel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
10/10
RICARDO
RICARDO,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 21 日
El desayuno
Alfredo
Alfredo,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 21 日
El desayuno. Muy básico
Alfredo
Alfredo,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 20 日
Hotel en general muy limpio
Octavio
Octavio,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Me gustó la limpieza, el personal amable, en general todo bien!
Cerca del outlet
Cecilia
Cecilia,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Atención y servicio
Javier
Javier,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
After we got placed in another room it was great. Very accommodating and Jennifer leaves the 3rd floor rooms spotless and fresh smelling.
Aracely
Aracely,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Very nice clean room good breakfast.
Jami
Jami,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 12 日
I have never had to leave a bad review for a hotel before until I spent my time here. Coming from the hospitality industry myself, I can understand sometimes things happen that may be out of the staff control. I had originally booked the place for few days, but had a delay in arriving into town. I added a second reservation there to extend my trip since I came in late since online did not allow me to extend. So I called the front desk in advance before making the change to assure that both my reservations would keep me in the same room. I asked the front desk three times if I could keep the room so I didn't have to move all my work equipment and front desk said yes three times, but not once blocked the room to assure no one else would book it and add my reservation to that room. This was after they told me my room was available to extend.
Hence why I asked three times because I was worried this would happen. Front desk never combined my reservation. MOD just said it was Hotels.com problem and not theirs. He was rude too. So. We left early and our entire trip was ruined. We drove ten hours after a long work weeks in hopes to stay there and relax and not move all our work equipment we had to bring into our room. To top it off, front desk never even charged the right card we gave her at the FD upon check in nor did they event greet guests checking jn. Only staff member that was kind and tried to help was Cleaning MOD. Disappointing for a prime location in San Marcos.