Perched by the sea, County Hotel offers a soothing retreat with laundry facilities and in-room WiFi. Enjoy a drink at the bar or savor breakfast and dinner at the restaurant.
12-14 Francis Street, Stornoway, Scotland, HS1 2XB
What's nearby
The Good Food Boutique - 1 min walk - 0.0 km
An Lanntair - 2 min walk - 0.2 km
Stornoway Lewis Ferry Terminal - 4 min walk - 0.4 km
Lewis Loom Centre - 4 min walk - 0.4 km
Lews Castle - 9 min walk - 0.8 km
Getting around
Stornoway (SYY) - 7 min drive
Restaurants
Beckett And Sons - 8 min walk
Thai Cafe - 3 min walk
An Lanntair - 1 min walk
Crust - 12 min drive
La Balena - 2 min walk
About this property
County Hotel
Located in the entertainment district, County Hotel is a great choice for a stay in Stornoway. For a bite to eat, guests can check out Indian / European, which serves Indian cuisine and is open for breakfast, lunch, and dinner.
At a glance
DONE
Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–9:30 AM
Restaurant
Bar/lounge
Traveling with children
Children's menu
Working away
2 meeting rooms
Services
24-hour front desk
Laundry facilities
Room amenities
Be entertained
Flat-screen television
Home comfort
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Indian / European - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 10.00 per person
Policies
This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway
Frequently asked questions
Does County Hotel offer free cancellation for a full refund?
Yes, County Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at County Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at County Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at County Hotel?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 11 AM.
Are there restaurants at or near County Hotel?
Yes, Indian / European offers Indian cuisine.
What's the area around County Hotel like?
County Hotel is a short 7-minute drive from Stornoway (SYY) and 3 minutes' walk from An Lanntair.
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Reviews
County Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.6
Location
8.8
Staff & service
7.6
Eco-friendliness
7.2
Property conditions & facilities
Popular mentions
Service staff
Room
Bathroom
Location
Ferry terminal
Breakfast
Reviews
10/10 Exceptional
May 6, 2025
Lovely friendly clean hotel with staff who are prepared to make your stay a comfortable relaxing experience. Nice stay with comfortable bed, great breakfast.
William James
William James, 2-night trip
8/10 Very good
May 21, 2025
Shower was a bit small.
Douglas
Douglas, 4-night trip
10/10 Exceptional
Sep 22, 2024
This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Jill C
Jill C, 4-night trip
10/10 Exceptional
May 30, 2024
Great Little Hotel Dead Center Stornoway
Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Gideon
Gideon, 3-night trip
10/10 Exceptional
Aug 16, 2024
Tapadh leibh
The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Danielle
Danielle, 4-night trip
8/10 Very good
Jul 9, 2023
The staff was quite nice to us, helping find places to visit. The location worked out well.
SANDY
SANDY, 2-night trip
10/10 Exceptional
Sep 1, 2022
Free breakfast was good. Very close to ferry terminal which we had to be at early in the morning.
Verified traveler
1-night trip
10/10 Exceptional
Jun 3, 2024
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Carrie
Carrie, 3-night trip
10/10 Exceptional
May 28, 2024
Limited parking
hans
hans, 4-night trip
4/10 Fair
Sep 18, 2023
A general air of decay about the place
Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
Verified traveler
2-night trip
10/10 Exceptional
Jun 3, 2024
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Craig
Craig, 6-night trip
8/10 Very good
Sep 22, 2023
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
James
James, 6-night trip
4/10 Fair
Jun 19, 2025
The bottom of the quilt cover was all ripped up and couldn’t be buttoned up. The carpet in the hallway was damaged with a big cut through it which I tripped on when my foot slipped through it while walking to my room. There was a ‘private bathroom’ (staff only maybe?) outside my room where somebody was loudly doing some kind of maintenance work until about midnight. You can hear everything going on in the rooms around you including talking, snoring and bathroom usage. The TV remote was barely responsive (it wasn’t the batteries as I also tried with my own new batteries). The first morning I woke up to this really intense smell of Indian food, I guess they were preparing dishes but the smell was so strong on the floor I was staying on that I had to open my room window. The second morning I was woken by somebody trying to get into my room until I called out that I was inside, I assume it was staff trying to reset the room without realising I hadn’t checked out yet. The private parking is a small area of gravel behind the hotel between their bins and the laundry area of the hostel next door which didn’t feel secure or private. The two nights cost me 300 pounds which was $623 Australian dollars. For comparison, I could stay in the Hilton Hotel in Sydney’s city centre for three nights for around the same cost.
Haydon
Haydon, 2-night trip
4/10 Fair
Jun 3, 2024
Glad to Have a Room
The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Verified traveler
2-night trip
2/10 Poor
Sep 10, 2023
Not to be recommended I’m afraid
We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Robert
Robert, 2-night trip
6/10 Good
May 9, 2024
Friendly staff.
The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does.
What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Margaret
Margaret, 5-night trip
4/10 Fair
Jun 5, 2023
We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.
Jacqueline
8/10 Very good
May 24, 2025
Lynn
Lynn, 6-night trip
6/10 Good
Oct 30, 2024
Slitet hotell med vänlig personal. Stort rum i dåligt skick. Dåligt med varmvatten och inget tryck i duschen. God frukost och bra parkering.
Anders
Anders, 2-night trip
8/10 Very good
Aug 11, 2024
Kjell
Kjell, 3-night trip
4/10 Fair
Jul 5, 2024
Derek
Derek, 2-night trip
6/10 Good
Jun 12, 2024
Frühstück war nicht wirklich gut
Christian
Christian, 6-night trip
10/10 Exceptional
Sep 15, 2023
Mark
Mark, 2-night trip
10/10 Exceptional
Sep 11, 2023
We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.