Staff were great, rooms and decor a bit dated but clean.
Leigh
Leigh,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Friendly, warm, clean and comfortable.
What more do you need.
Adrian
Adrian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
We had a wonderful time here. The hotel was in a very good location, easy walking distance from the town. We had a lovely twin room, which was very warm. We were greeted by a lovely lady, but all staff were great. The breakfast was delicious. We would go back.
Beverley
Beverley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Yes, comfortable room and friendly and helpful staff.
Martyn
Martyn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 26 日
90’s throwback
This was a 90’s throwback. The decor hasn’t been touched since sponging paint and patterned borders. It needs SO much work. The guy on reception was clearly unhappy in his job and lacked customer service skills. The breakfast was ok but I had cold tea and no selection of pastries.
The room was however very big and the location is ideal. I paid over £200 for 2 nights .. this is a shocking price for s very run down hotel. No lift access either so up 4 flights of stairs with a bad leg . I could go on about it but won’t. Definitely won’t return unless it has a makeover and a new receptionist
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 3 日
breakfast took a long time, bed sunk in the middle
CHERYL
CHERYL,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Roger
Roger,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 17 日
Room was clean and breakfast was good. The hotel is looking very tired inside.
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Helen
Helen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
Facilities were adequate but staff were friendly and helpful and was handily located - easy walking distance - for local amenities
Stephen
Stephen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Best overnight stay
Im gutted i only dtayed one night. Loved my room. Only negative was my room was on the top gloor and i have a disability. My own fault as I didnt mention when booking. Breakfast was simply amazing, traditional full English served perfectly.
A
A,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Really friendly. Great location. Great breakfast
Joanne
Joanne,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 19 日
own parking is positive. Nice characterful building and nice surroundings. facilities a little bit outdated.
bert martijn
bert martijn,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 18 日
Clean tidy functional.. great breakfast not plush
John
John,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
Surprisingly good
I went without high expectations but was pleasantly surprised. Room was comfortable and clean, facilities good and the breakfast was excellent.
Verity
Verity,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
C
Well situated hotel near the centre of Tunbridge Wells. Easy check-in, comfortable room.Small car park, which fills up early but once you realize it, parking is available on the main road nearby. The full English breakfast was excellent, staff were very friendly. Plenty of pubs and restaurants within 5 minutes walk for something to eat or drink in the evening.
Alan
Alan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Lovely room!
Candida
Candida,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Breakfast really good
Bob
Bob,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 26 日
First class staff throughout.
Especially helpful with specific difficulties
Best breakfast service in a long time and we take plenty of weekend holidays
Sean Alexander
Sean Alexander,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 23 日
Very charming hotel, comfortable room and very spacious bathroom with walk-in shower. Great breakfast and the staff were amazing!!
Anna
Anna,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Very good, would stay again.
Juliet
Juliet,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Very nice stay, thank you
I stayed two night's at the Russell Hotel. Absolutely no complaints, staff were approachable, friendly and helpful. Clean and comfortable accommodation. The building itself is old and quaint, within easy walking distance from the town centre.
My room was at the very top of the building, my stay was during a heatwave, the hotel doesn't have aircon so the room was very hot, so sleep was difficult. I asked for a fan, but it had already been given to another guest. So perhaps the owners could consider buying a couple more fans?
Lesley
Lesley,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Characterful hotel.
Middle of summer so hot, we had the windows open. The hotel is near main road so noisy. If it's hot, I recommend you ask for rear facing room.