The staff was outstanding at this hotel. Check-in was easy, and the front desk was always helpful in answering questions and ordering a taxi for us. The floor staff was just constantly cleaning. The WiFi is a little slow, and was only accessible on our phones through a QR code. I had to use my personal hotspot to access WiFi on my laptop. The twin beds are actually very large, though we had to ask for more pillows (which came VERY quickly, though were much smaller than the pillows on the beds). The bathroom amenities were great and the towels were quite large. The location of this hotel is terrific if you are interested in going to bustling Myeongdong, and it's very close to subway stations as well. We did not eat in the restaurant at all, but we did use the convenience store on the ground floor every day, sometimes several times a day, which was very handy. Overall, a terrific hotel and experience -- we would recommend this hotel and would stay there again!