可以免费取消我在梦想图卢姆度假酒店及水疗中心 - 全包式的预订并获得全额退款吗？

是的，梦想图卢姆度假酒店及水疗中心 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

梦想图卢姆度假酒店及水疗中心 - 全包式有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

梦想图卢姆度假酒店及水疗中心 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

梦想图卢姆度假酒店及水疗中心 - 全包式是否有停车场？

是的，自助和代客停车免费。

何时可在梦想图卢姆度假酒店及水疗中心 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。

在梦想图卢姆度假酒店及水疗中心 - 全包式及其附近有什么游览观光项目？

现场活动包括划皮艇、浮潜和排球，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括排球。您可尽情享受 SPA 水疗，还有 2 个室外游泳池供您游泳。梦想图卢姆度假酒店及水疗中心 - 全包式也拥有7 间酒吧、夜总会和私人海滩，以及酒庄、桑拿房和健身俱乐部。

梦想图卢姆度假酒店及水疗中心 - 全包式店内或附近是否有餐厅？

是的，有 9 家店内餐厅，提供法国菜。

梦想图卢姆度假酒店及水疗中心 - 全包式拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

梦想图卢姆度假酒店及水疗中心 - 全包式配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

梦想图卢姆度假酒店及水疗中心 - 全包式周边区域环境如何？

从梦想图卢姆度假酒店及水疗中心 - 全包式仅需19 分钟步行可至图卢姆国家公园。

图卢姆梦想图卢姆度假酒店及水疗中心 - 全包式住宿优惠| Hotels.com 好订网

Q: 梦想图卢姆度假酒店及水疗中心 - 全包式有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

Q: 梦想图卢姆度假酒店及水疗中心 - 全包式是否有停车场？

是的，自助和代客停车免费。

Q: 梦想图卢姆度假酒店及水疗中心 - 全包式店内或附近是否有餐厅？

是的，有 9 家店内餐厅，提供法国菜。

Q: 梦想图卢姆度假酒店及水疗中心 - 全包式拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

10/10 绝佳

2025 年 11 月 26 日

The options for dining and entertainment were excellent. The staff are very friendly and ready to help with anything. There are good options for excursions but you don’t need to leave the resort to have a great time.

Connie，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 26 日

The room was great, spacious and clean, bed very comfortable! All the staff was very friendly and helpful. The resort in general was amazing!

Ivone，3 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 3 日

Muy mala atención, problemas con el baño, el personal nos despertó ambos días, consultando la ocupación de la habitacion

Sebastian，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 3 日

Swim out pools not very clean and not cleaned often, was not worth the upgrade. Mosquitos were horrible , definitely pack repellent. Restaurants are closed often not leaving many options. This was the first resort that made us pay for hibachi.

Natasha，6 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 28 日

Muy viejo el Hotel

Eugenia，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 18 日

No lo recomendaría

El servicio no fue tan amable y atento como en otros de la cadena de Dreams o Secrets! El hotel se ve muy descuidado. Hay muchas áreas que se ve que no le dan mantenimiento! Por último la calidad de las bebidas de alcohol bajaron mucho al igual que me tocó varias veces que me dijeron que ya no había o no tenían ciertas cosas! Tenía que estar hablando para que pusieran agua para café o rellenaran el mini bar! Por último solo un día fueron a preparar la habitación en la noche para dormir!

Pablo H，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 14 日

I love how friendly the staff are. They try to make you feel like family. They are incredibly friendly. Everything is including which makes your stay that much enjoyable. And the entertainment is excellent and fun!

Roman，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 13 日

Resort bom mas deveria ser ‘excelente’

Nem todos restaurantes estavam abertos todos os dias, eles alternavam sendo que somente 2 abriam diariamente somado ao alternado do dia. Não conseguimos conhecer todos. Outro ponto no quarto ao lado do que estávamos hospedados pediam refeições e deixavam os pratos com restos de alimentos no corredor e ali ficavam por muito tempo. Um garfo ficou na escada por 4 dias sem que ninguém recolhesse. O restaurante/lanchonete das piscinas onde serviam hambúrguer e outros lanches ficou um dia aberto e servindo normalmente, mas outros dois dias que ficamos nas piscinas só haviam restos de comida onde os pássaros comiam e nenhum funcionário estava lá para cuidar disso. Somente no final da tarde que apareceram por lá para recolher os restos, mas nem limparam a sujeira e nem a chapa. Tirando esses pontos que devem ser melhorados em um resort desse nível o restante estava tudo muito bom, mas deveria ser tudo impecável e excelente pois é o que oferecem em sua publicidade.

Mauricio Jose，5 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 11 日

Flight was cancelled, call and they would issue a credit for the day not stayed, got back and they denied it. No hot water, power went out only on our floor, water leak not fixed, reported and zero done about it. No escalators on site as posted, 2 dinings open,out of 9 listed the main one we wanted to go to, Seafood was closed for remodel. all buffet style but the French/open only 1 day and no kids allowed. No formal open. misleading information. guests blaring there music over the top of the resorts speaker and zero done. NOT informed of all our package included, the places ect we were allowed to go. Entertainment was nothing special. Room Service food was aweful. Cold and just blah. Very limited to order from. Dont book there excurtions, they do not tell you the correct information, pick up time was wrong, we had to pay 170.00 cash to get back to the hotel. Told us the wrong place to be for the dolphins so had to pay additional to do it. Workers at the dolphins said the resort does it all the time. No language barrrier, daughter-in law first language is Spanish. Just all around horrible experience. If you have a walking issue dont stay at this resort. Horrible dishonest facility.

Joseph Ryan，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 10 日

Hotel en medio de la naturaleza

Es la segunda vez que me hospedo en este hotel me gusta la recepción al llegar ya que tiene valet parking, y si llegas temprano encuentras un restaurante para comer eso se agradece cuando vienes desde el aeropuerto, Salvador de la playa nos salvó el día ya que en esta ocasión si había zargazo y nos ofreció un espacio en la alberca, lo cual disfrutamos bastante, la comida en su restaurante bien solo una observación en el tepanyaqui que la gerencia atendió

Jose，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 8 日

Mariano，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Yen Ha，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 7 日

It was a fine trip, wish half the restaurants weren’t closed though.

Tyler Cole Rankin，4 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 7 日

Terrible Beach Full of Sargassum! Do Not Recommend

The beach at this resort was extremely disappointing. It was completely covered in sargassum/seaweed, with about 8 feet to get through before reaching the water. Disgusting. Since the resort doesn’t make an effort to clean it up, the entire area had a strong, unpleasant smell—similar to rotten eggs. I understand sargassum/ seaweed can’t be controlled and it’s not the resorts fault. However, all the resorts I’ve stayed at clean up the sargassum to ensure guest can enjoy the beach. Not this resort, they do not maintain their beach. Very disappointing. My main reason for visiting was to explore their wedding venues, as I was seriously considering hosting my wedding here. Unfortunately, after this experience, I’ve decided against it. On a positive note, the customer service is excellent. However, the rooms are very outdated, and the hallways and elevators give off a neglected, almost eerie vibe. The accommodations are badly in need of renovation. Overall, I do not recommend this resort. For reference, it is about 1.5 hours from Cancun airport

Gabriela，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 6 日

The staff were wonderful and very friendly. Food was great.

Maria，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 5 日

The staff were all super friendly and polite. The activity staff was very friendly and provided a fun atmosphere everyday and each night was filled with something to do.

Rolawnda，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 4 日

Old property with rough beach. Great staff.

Brian，5 晚行程

Expedia真实住客点评

6/10 好

2025 年 9 月 3 日

Christine，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 1 日

None

Kasandra Alejandra，5 晚行程

Expedia真实住客点评

2025 年 8 月 19 日

The resort in itself was beautiful. Very simple and beautiful resort. The people that answer the phones for room service were not really nice. We have a 3 month old baby and considering the water conditions in Mexico and its inability to drink, we had to keep calling every few hours to get a tea kettle of hot water for her bottles. They’d take a long to time answer. And when they would answer they would be irritated that we’re asking for hot water and would tell us to use our coffee maker for hot water. And they wouldn’t give us a kettle for our room as they said it’s not allowed. Also I love the greenery in the resort but the mosquitos ate me and my family up in the resort. Our room always had mosquitos and we’d wake up with new bites everyday. And the raccoons were EVERYWHERE. The iguanas I can deal with. But the raccoons. They terrified me. They were even in front of my suite door. Lastly, the food wasn’t the best but it was ok. As someone who doesn’t eat pork, it was truly not friendly for me. I’d tell the people I don’t eat pork and they’d cook food for me on top of the grill that they just cooked pork on. I might come back one more time to see if it’s any better improvements.

Darwich，5 晚家庭旅行

Expedia真实住客点评

梦想图卢姆度假酒店及水疗中心 - 全包式

Dreams Tulum Resort & Spa - All Inclusive

选择日期以查看价格

梦想图卢姆度假酒店及水疗中心 - 全包式的照片库

点评

热门服务设施

主要服务设施 (12)

居家般享受 (6)

我们为什么喜欢这个住宿

客房选择

查看这些日期的空房情况

显示Deluxe Garden View King的所有照片

Deluxe Garden View King

特色亮点

显示Deluxe Adult Garden View Double的所有照片

Deluxe Adult Garden View Double

特色亮点

显示Preferred Club Ocean View Double的所有照片

Preferred Club Ocean View Double

特色亮点

显示Deluxe Adult Garden View King的所有照片

Deluxe Adult Garden View King

特色亮点

显示Preferred Club Ocean View King的所有照片

Preferred Club Ocean View King

特色亮点

显示Preferred Club Hacienda Presidencial Suite的所有照片

Preferred Club Hacienda Presidencial Suite

特色亮点

显示Hacienda Preferred Club Suite的所有照片

Hacienda Preferred Club Suite

特色亮点

显示Preferred Club Deluxe Swimout Garden Double的所有照片

Preferred Club Deluxe Swimout Garden Double

特色亮点

显示Preferred Club Deluxe Swimout Garden King的所有照片

Preferred Club Deluxe Swimout Garden King

特色亮点

显示Preferred Club Honeymoon Suite Ocean Front King的所有照片

Preferred Club Honeymoon Suite Ocean Front King

特色亮点

显示Preferred Club Junior Suite Ocean Front Double的所有照片

Preferred Club Junior Suite Ocean Front Double

特色亮点

显示Preferred Club Junior Suite Ocean Front King的所有照片

Preferred Club Junior Suite Ocean Front King

特色亮点

显示Preferred Club Deluxe Swimout Adult Garden Double的所有照片

Preferred Club Deluxe Swimout Adult Garden Double

特色亮点

显示Preferred Club Deluxe Swimout Adult Garden King的所有照片

Preferred Club Deluxe Swimout Adult Garden King

特色亮点

显示Junior Suite Garden View Double的所有照片

Junior Suite Garden View Double

特色亮点

显示Preferred Club Junior Suite Ocean View Double的所有照片

Preferred Club Junior Suite Ocean View Double

特色亮点

显示Junior Suite Garden View King的所有照片

Junior Suite Garden View King

特色亮点

显示Preferred Club Junior Suite Ocean View King的所有照片

Preferred Club Junior Suite Ocean View King

特色亮点

显示Deluxe Garden View Double的所有照片

Deluxe Garden View Double

特色亮点

显示Deluxe Junior Garden View King的所有照片

Deluxe Junior Garden View King

特色亮点

显示Preferred Club Junior Suite Garden View King的所有照片

Preferred Club Junior Suite Garden View King

特色亮点

显示Preferred Club Junior Suite Garden View Double的所有照片

Preferred Club Junior Suite Garden View Double

特色亮点

显示家庭套房, 花园景观 (Deluxe)的所有照片

家庭套房, 花园景观 (Deluxe)

特色亮点