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Santa Smart Hotel

3.0 star property
Family-friendly hotel with outdoor pool, near Santa Tereza Beach

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Nestled near Siriuba Beach and Saco da Capela Beach, Velinn Hotel Santa Tereza is the perfect haven for an adventure-filled getaway. Indulge in a breakfast buffet, challenge yourself to archery or bicycling activities, then unwind with a massage at the spa or by lounging poolside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room

Standard Twin Room | Air conditioning

Standard Twin Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
Travel crib
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room | Air conditioning

Comfort Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Shower/tub combination
Hair dryer
Minibar
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Minibar, travel crib, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Living room
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, travel crib, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
Travel crib
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room | Television

Exclusive Room

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, travel crib, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
Travel crib
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, travel crib, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Luxury

Minibar, travel crib, free WiFi, bed sheets

Room Luxury

  • 27 sq m
  • Sleeps 2

View all photos for Room Deluxe

Minibar, travel crib, free WiFi, bed sheets

Room Deluxe

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2

View all photos for Room Master

Minibar, travel crib, free WiFi, bed sheets

Room Master

  • 23 sq m
  • Sleeps 2

View all photos for Family Suite -5 guests-

Minibar, travel crib, free WiFi, bed sheets

Family Suite -5 guests-

  • 30 sq m
  • Sleeps 5

View all photos for Double Room Standard

Minibar, travel crib, free WiFi, bed sheets

Double Room Standard

  • 27 sq m
  • Sleeps 3

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About the neighborhood

Map
Av. Luís Massa, 1198, Ilhabela, Sao Paulo, 11630-000

What's nearby

  • Yacht Club Santos - 2 min walk - 0.2 km
  • Praia do Sino - 3 min walk - 0.3 km
  • Santa Tereza Beach - 11 min walk - 1.0 km
  • Yacht Club de Ilhabela - 16 min walk - 1.4 km
  • Saco da Capela Beach - 3 min drive - 2.5 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Cheiro Verde - ‬16 min walk
  • ‪Manjericão - ‬14 min walk
  • ‪Pizzaria Mozarello - ‬17 min walk
  • ‪Free Port Café - ‬16 min walk
  • ‪Ilha Do Camarão - ‬17 min walk

About this property

Santa Smart Hotel

Enjoy your visit to Ilhabela with a stay at Santa Smart Hotel. Guests can take a dip in the outdoor pool and indulge in massages. A poolside bar, a children's pool, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:00 AM
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Bicycle on site
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2002
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • There is a service fee of 10 percent

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 150.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

VELINN Caravela Hotel Santa Tereza Ilhabela
VELINN Caravela Santa Tereza Ilhabela
VELINN Caravela Santa Tereza
Velinn Hotel Santa Tereza
Velinn Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel
VELINN Caravela Hotel Santa Tereza
VELINN Pousada Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel Ilhabela

Frequently asked questions

Does Santa Smart Hotel offer free cancellation for a full refund?

Yes, Santa Smart Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Santa Smart Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Santa Smart Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of BRL 150.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Santa Smart Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Santa Smart Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Santa Smart Hotel?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Santa Smart Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and an arcade. Santa Smart Hotel also has a garden.

What's the area around Santa Smart Hotel like?

Santa Smart Hotel is located near Praia do Sino in Santa Tereza, a short 11-minute walk from Yacht Club de Ilhabela and 18 minutes' walk from Vila Beach.

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Reviews

Santa Smart Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities

Reviews

6/10 Good

A pousada é bem localizada próxima à Vila (centro histórico), porém precisa desesperadamente de uma reforma e melhor gerenciamento. No meu quarto não tinha toalha para tomarmos banho e só recebemos no dia seguinte, ou seja, no primeiro dia ou eu me secava com uma toalha de rosto ou usava a mesma que a minha esposa. O quarto também é velho, o banheiro minúsculo e ambos precisam de (bastante) manutenção. O café da manhã é ok, sem muitas opções de comida e ainda parece que é contado… nos 5 dias que fiquei hospedado não consegui comer um pão de queijo sequer, pois sempre acabava, demoravam pra repor, e quando repunham não passava de 6 unidades (aí ia alguém mais rápido e pegava tudo).
Lucas, 4-night trip

4/10 Fair

Quarto muito ruim . Não reflete as fotos . Chuveiro caia pouca água , quarto pequeno , mobília bem antiga , não tem o mínimo de conforto . Café da manhã razoável , bem simples . Não vale o custo benefício .
PATRÍCIA C, 4-night trip

10/10 Exceptional

Simples e gostosa

Pousada simples, com cara de praia. Uma piscina grande, ensolarada o dia todo. Quartos gostosos ( precisam de um pouquinho de manutenção. As portas do armário não paravam fechadas). Café da manhã simples mas muito bom!
Jessica, 2-night trip

8/10 Very good

No café da manhã, falta queijo branco e suco de laranja. Na piscina falta o último degrau da escada, o que dificulta aos idosos sairem dela.
Claudio, 5-night trip

10/10 Exceptional

Estadia maravilhosa

Estadia incrivel. Quarto bem espaçoso e café da manhã com varias opções. Piscina bem cuidada e bastante espaço de estacionamento. Um bela sinuca e um lounge super confortável para fechar a noite.
FELIPE, 3-night trip

10/10 Exceptional

Parfait pour visiter Ilhabela

Accueil sympathique. Très belle chambre, confortable. Le petit déjeuner très varié et très bon.
thierry, 4-night trip

8/10 Very good

A área de estacionamento precisa ser melhorada. pouco espaço para manobras.
Bete, 1-night trip

8/10 Very good

Pousada confortável e com time atencioso

Café da manhã gostoso, quarto confortável e espaçoso
Ana Laura, 3-night trip

10/10 Exceptional

Hotel ideal para quem quer algo bom e confortável porém não quer usar a estrutura do local. Ponto positivo a equipe de funcionários são atenciosos
Murilo, 3-night trip

2/10 Poor

O quarto é bem pequeno e bem velho ,cheira mofo,cama pequena e desconfortável,armário muito sujo,banheiro super apertado e tem aquele esquema de banheiro e chuveiro junto isso é bem antigo,terrível pra pessoa que tem alguma deficiência.nas fotos está muito direferente,café da manhã bem simples.
Mirlene, 2-night trip

10/10 Exceptional

Volto mais vezes

Foi uma experiência maravilhosa, excelente atendimento das moças da recepção! Só não gostei da porta do banheiro que é de vidro e tem insulfilme mas não esconde nada, se for viagem com amigos assim como fiz, isso pode deixar desconfortável. Café da manhã delicioso. Eu volto com certeza.
Nataly, 3-night trip

4/10 Fair

Não vale o que cobra

A pousada é muito bem localizada, devido aos quartos todos ficarem de frente para a piscina e a extrema falta de educação de alguns hóspedes, fica muito barulho. O quarto estava com a cama quebrada e com cheiro de urina, o guarda roupas acomoda as roupas somente de uma pessoa, café da manhã muito fraco
4-night trip

6/10 Good

Check-In confuso, houve demora no reconhecimento ou no processamento da reserva. Café, ok, mas no segundo de dois dias de estadia faltaram itens básicos como queijo, opções de suco, melhor capacitação do atendimento. Check-out, confuso também, não havia staff para recebimento das chaves.
2-night trip

10/10 Exceptional

Localização excelente! Adoramos ficar hospedados no local.
Edna, 2-night trip

4/10 Fair

Custo benefício ruim

Muito velho é muito simples. Box do banheiro não cabia meu marido. Cama ruim . Café bom . Local bom . Mas precisa de um reforma. Sugestão: mudar o restaurante para cima onde tem a sala de jogos. Vai dar um upgrade maravilhoso. A vista e privilegiada nesse ambiente e fica as moscas . Ninguém usa .
monique, 1-night trip

8/10 Very good

Nível médio

O colchão era péssimo precisa ser trocado com urgência dormimos num buraco do que restou da espuma . Outra coisa que não gostei as toalhas não são trocadas diariamente. De resto o atendimento é excelente o café da manhã e bom. Localização boa. Lugar sossegado
Eliana, 3-night trip

10/10 Exceptional

Otima tirando a chuva
Silvia, 2-night trip

8/10 Very good

NÃO INDICO

Razoável
3-night trip

8/10 Very good

Ótima localização, tamanho de quarto e banheiro bons. Entretanto, as portas das duas partes do banheiro são em vidro, o que favorece com que entre a claridade no quarto com o nascer do sol. Senti cheiro de mofo no quarto.
Mateus, 4-night trip

10/10 Exceptional

Um lugar maravilhoso eu e meu esposo fomos muito bem atendidos e cuidados amei, irei voltar futuramente.
Carla, 2-night trip

10/10 Exceptional

Ótimo hotel, confortável e agradável

Adorei, voltaria com certeza!! Fui eu meu noivo e nossa cachorrinha e foi tudo ótimo!
Rebeca, 3-night trip

8/10 Very good

Simples mas atende bem

Hotel bom para família, não tem luxo, café da manhã simples, quartos simples. Cama de solteiro dura demais. Porta do banheiro de vidro é bem ruim.
Susan, 5-night trip

10/10 Exceptional

Parabéns

Foi muito bom , adorei o hotel super recomendo para outras pessoas, foi tudo muito bom!!!
Lucas, 2-night trip

10/10 Exceptional

Limpeza e organização excelente, café da manhã muito bom, no geral foi uma ótima experiência
2-night trip

6/10 Good

Bom preço, mas com alguns problemas.

Pousada simples, café da manhã razoavel e quarto razoáveis. Pontos negativos: 1 - Tivemos problema no check-in, estava com minha noiva e quando chegamos o quarto estava no meu nome e de outra mulher que não conheço, resolveram o problema mas não foram simpáticos no atendimento, questionando repetidamente se eu não conhecia a outra pessoa. 2 - Repetidamente não tinha ninguém na recepção 3 - A limpeza dos quartos está sendo feita dia sim, dia não, porém no dia que nosso quarto deveria ter sido limpo, esse não foi. 4 - Localização, não é distante do centro porém para chegar até lá é preciso descer um morro e a calçada é estreita, portanto para sair jantar é indicado ir de carro. Resumo, o preço é acessível e a acomodoção não é ruim, no entanto devido aos problemas acima não voltaria.
Felipe, 3-night trip