Awful experience. Avoid this hotel, unless you’re a fan of noise, drain smells in the rooms, screaming classes of teenagers banging your door and running around the hotel to 2am every night - and staff that don’t care.
An awful experience and really let down our experience of Krakow.
On a positive note, avoid the hotel breakfast and eat at Tociekawa Cafe, just down the road from this hotel. In fact just avoid the hotel altogether and go to Tociekawa.