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Serenity Authentic Glamping Tulum

3.5 star property
Beach hotel in Xpu-Ha with spa and outdoor pool

Choose dates to view prices

Serenity Authentic Glamping Tulum offers a tranquil retreat by the sea. Treat yourself to a rejuvenating spa treatment, savor breakfast at one of two on-site restaurants, or simply unwind in the garden. Guests can also enjoy an outdoor pool with sun loungers and WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Arcade/game room

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY806
CNY1,029 total
includes taxes & fees
Jan 6 - Jan 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for 1 King Bed, Garden View (Harmony Tent) 1

1 King Bed, Garden View (Harmony Tent) 1 | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent) 1

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
Minibar
Desk
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Garden View (Harmony Tent)

Two Double Beds, Garden View (Harmony Tent) | View from room

Two Double Beds, Garden View (Harmony Tent)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
Minibar
Desk
  • 52 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

1 King Bed, Jetted Tub, Garden View (Bliss Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
Blackout drapes/curtains
Premium bedding
Jetted bathtub
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, minibar, in-room safe, desk

Family Cabin

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
Minibar
Desk
  • Sleeps 6
  • 3 King Beds

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Blackout drapes/curtains
Premium bedding
Private bathroom
Minibar
Desk
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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  • Pool
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9.0 out of 10, Wonderful, 147 reviews
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About the neighborhood

Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

What's nearby

  • Cenote Azul - 2 min drive - 1.8 km
  • Cenote Cristalino - 2 min drive - 2.2 km
  • Ecopark Kantun Chi - 2 min drive - 2.9 km
  • Xpu-ha Beach - 3 min drive - 1.4 km
  • Puerto Aventuras Marina - 6 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive
  • Tulum Intl. Airport (TQO) - 76 min drive
  • Cozumel Intl. Airport (CZM) - 21.5 miles/34.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Capri - ‬3 min drive
  • ‪Jaguar's Discotheque - ‬3 min drive

About this property

Serenity Authentic Glamping Tulum

Serenity Authentic Glamping Tulum is a great choice for your beach stay in Xpu-Ha. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Mystic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Arcade/game room
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Dining

Mystic - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Serenity Beach Club - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.83 per accommodation, per night
  • Service fee: USD 5 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 13 per person
  • Airport shuttle service is offered for an extra charge of USD 120 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 0123008fb13a8

Also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Does Serenity Authentic Glamping Tulum offer free cancellation for a full refund?

Yes, Serenity Authentic Glamping Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Authentic Glamping Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Serenity Authentic Glamping Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Serenity Authentic Glamping Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Serenity Authentic Glamping Tulum?

Yes, an airport shuttle is available. The charge is USD 120 per person.

What are the check-in and check-out times at Serenity Authentic Glamping Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serenity Authentic Glamping Tulum and nearby?

Have fun during the warmer months with activities nearby such as fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Serenity Authentic Glamping Tulum also has 2 bars and spa services, as well as an arcade and a garden.

Are there restaurants at or near Serenity Authentic Glamping Tulum?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Serenity Authentic Glamping Tulum have any outdoor private spaces?

Yes, every room features a deck or patio.

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Reviews

Serenity Authentic Glamping Tulum Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Location

8.8

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Service staff
Beach
Food
Camping
Children
Ambience
Walking
Spa
Air conditioning
Drinks

Reviews

10/10 Exceptional

Staff is great, place was clean. The room had ac/heat (nights are a bit cold 17/19c) and there was hot water for thee showers 4 stars only because I didn’t really enjoy the restaurant food. Drinks were good though The beach is about 5 min walk from the front desk and there are beach chairs for rent and well as a couple of restaurants Overall a really nice place stay
Joline, 1-night trip

10/10 Exceptional

Awesome beach super close and walking distance to Cenote Minotaur
Noah, 3-night trip

10/10 Exceptional

Had a great time
Estefania, 7-night trip

10/10 Exceptional

Love this place. Will come back
Olena, 6-night trip

10/10 Exceptional

Lovely feel, grounds and staff plus a pretty stretch of beach. Earplugs are provided for road noise which seemed minor except aroun 5am.
Benjamin, 1-night trip

8/10 Very good

Very nice experience for Glamping.
Jose, 2-night trip

10/10 Exceptional

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Patrick, 1-night trip

8/10 Very good

Great experience to feel free, close to the beach whici is ideal for the kids
Jonathan, 7-night trip

10/10 Exceptional

Very good
Seungwoo, 1-night trip

10/10 Exceptional

We loved the quaintness!
Pamela, 7-night trip

8/10 Very good

Peaceful location
Pedro, 4-night trip

10/10 Exceptional

Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Nidzfar Julkarnain, 4-night trip

10/10 Exceptional

We loved it! Very quiet you have your privacy easy acess to beach! Beach was beautiful, Food was delicious! Defenetly will be back with our kids!
Estefania, 3-night trip

10/10 Exceptional

I loved my stay here - it was so peaceful. The staff are lovely and the food was decent! You're so close to the beach which is glorious and, I was told by multiple travellers, much nicer than Tulum and Cancun. I had the best time, thanks to the Serenity staff for looking after me so well :)

10/10 Exceptional

Great service. Staff amazing, helpful
Analizeth, 1-night trip

10/10 Exceptional

I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!
Lauren, 1-night trip

8/10 Very good

Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Susan, 3-night trip

10/10 Exceptional

We loved the relaxed atmosphere of staying at this property. The staff was so helpful and friendly with giving recommendations and solving any issues. Great ammenities and very laid-back atmosphere. I would highly recommend!

8/10 Very good

Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Ryall, 2-night trip

8/10 Very good

Nice tropical space. Will be better when all the area construction is finished.
Arthur, 2-night trip

10/10 Exceptional

Beatifull
Susan, 1-night trip

10/10 Exceptional

I liked property
Guadalue, 1-night trip

6/10 Good

We really liked the atmosphere, and the place was so authentic. Unfortunately there is a lot of noise from the traffic on the highway close by. We could hear it all night, and when you sleep in tents it is very annoying. If the glamping had been closer to the beach it would have been perfect, and the noise would not have been a problem. Breakfast was good, and the tents were very charming, good beds and nice shower, loved it
Sara, 3-night trip

4/10 Fair

Food was terrible if you combined the breakfast lunch and dinner menu there’s maybe 15 items the pool was filled with kids who I’m sure where not stayin at the property the drinks at this place were horrible not one good bar tender the beach club is filled with locals

10/10 Exceptional

Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!