Reception, waiting and bar staff were all incredibly welcoming and helpful.
You know you are in for a lovely stay when staying at Hotel du Vin and they lived up to this reputation. Rooms were a good size, well decorated and very clean
Tracey
Tracey,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 27 日
The service was a bit disappoiunting. Excellent check in and pleased they confirmned that I had paid in advance. I was therefore a bit disappointed when they sought to charge me twice on my check out. Worth keeping your details handy. As a vegan there is only one main meal on room service, which I was keen to have - when you book a nice hotel you want to stay there - and so dissapoiunted that they dind't have it or think to try and offer something lese. A vegan burger cannot be that hard. But it also had the feel of being short staffed in the bar / restaurant, which might be part of it. Shame as I have stayed here before and liked it.
Rod
Rod,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
The friendly staff, the food, the cocktails, the decor and whole ambience!
Gayle
Gayle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Lovely hotel. Amazing staff. Brilliant service. Will definitely go again
Rob
Rob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
All the staff are fantastic, nothing is too much for them, the room was spotless, breakfast and the evening meals are excellent, another great stay at a great hotel