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Hotel Austin Paradise - Mount Austin

3.0 star property
Hotel convenient to AEON Tebrau City

Choose dates to view prices

At Hotel Austin Paradise - Mount Austin, discover a haven of comfort and convenience near AEON Tebrau City. Stay connected with in-room WiFi, work efficiently at the business center, and enjoy multilingual staff support.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free parking
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Business center
  • Air conditioning
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free self parking

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Desk, soundproofing, iron/ironing board, free WiFi

Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • 1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | Desk, soundproofing, iron/ironing board, free WiFi

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • 1 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Double Room Single Use

Executive Double Room Single Use | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2

View all photos for Superior Deluxe Room (with Window)

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room (with Window)

  • Sleeps 2

View all photos for Executive Superior

Desk, soundproofing, iron/ironing board, free WiFi

Executive Superior

  • Sleeps 2

View all photos for Family Suite

Desk, soundproofing, iron/ironing board, free WiFi

Family Suite

  • Sleeps 4

View all photos for Superior Deluxe Room (No Window)

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room (No Window)

  • Sleeps 2

View all photos for Superior Single Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Single Room

  • Sleeps 1

View all photos for Superior Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

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About the neighborhood

Map
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100

What's nearby

  • Sunway College Johor Bahru - 7 min walk - 0.6 km
  • Austin Heights Water & Adventure Park - 15 min walk - 1.3 km
  • Hospital Sultan Ismail - 17 min walk - 1.4 km
  • Toppen Shopping Centre - 19 min walk - 1.6 km
  • AEON Tebrau City - 2 min drive - 1.5 km

Getting around

  • Senai International Airport (JHB) - 33 min drive
  • Seletar Airport (XSP) - 42 min drive
  • Singapore Changi Airport (SIN) - 55 min drive
  • Kempas Baru Station - 12 min drive
  • JB Sentral - 19 min drive

Restaurants

  • ‪broloklok - ‬8 min walk
  • ‪Tasixi Hong Kong Dim Sum - ‬7 min walk
  • ‪Hosay 外婆酿豆腐 - ‬9 min walk
  • ‪大马粿条仔 Da Ma Kuey Teow Mount Austin - ‬9 min walk
  • ‪好一家海鲜火锅餐厅 - ‬7 min walk

About this property

Hotel Austin Paradise - Mount Austin

When you stay at Hotel Austin Paradise - Mount Austin, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. Guests will have free perks like WiFi and self parking. Also, AEON Tebrau City and Komtar JBCC are within a short drive.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Banquet hall

Accessibility

  • Elevator
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

Does Hotel Austin Paradise - Mount Austin offer free cancellation for a full refund?

Yes, Hotel Austin Paradise - Mount Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Austin Paradise - Mount Austin?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Austin Paradise - Mount Austin?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Austin Paradise - Mount Austin?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What's the area around Hotel Austin Paradise - Mount Austin like?

Hotel Austin Paradise - Mount Austin is a short 17-minute walk from Austin Heights Water & Adventure Park and 18 minutes' walk from Hospital Sultan Ismail.

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Hotel Austin Paradise - Mount Austin Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Very good

Good location for a night stay

Strategic location for dinner and supper, but sadly facing main road - traffic noise affect sleeping
Yiing Yiing, 2-night trip

8/10 Very good

Clean hotel

Interesting

6/10 Good

Place a bit rundown . There is a musty smell in the premises.
Cristine, 1-night trip

4/10 Fair

Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
1-night trip

4/10 Fair

A simple hotel. Don't expect much

Bedsheets were dirty and torn.
Chan, 1-night trip

6/10 Good

The suite that was not

The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Sharon, 1-night trip

6/10 Good

The staff attitude is very bad...hope will.have some improve for next visit....tq
1-night trip

8/10 Very good

Clean.
Belinda, 1-night trip

8/10 Very good

Basic necessities provided, clean bedding and wi-fi connection is strong. Room sound-proofing weren't the best and 1 light was spoil but it was an decent, simple hotel for a night.
1-night trip

8/10 Very good

Friendly staff, good security because at night have security outside the hotel.
Wong, 1-night trip

10/10 Exceptional

A nice small hotel

Have stayed here many times.They also have a very nice suite with private jacuzzi for about $100 which my son enjoyed😀 .And its very nearby jusco tebrau.Alot of food n shops n pubs walking distance😊
Norharyani, 2-night trip

8/10 Very good

Keep it easy and convienience

Normal room , just book hotel for my convienience to contact my friend nearby
Jackson, 1-night trip

8/10 Very good

Relax and convienience meet friends

just for rest only
Jackson, 1-night trip

2/10 Poor

Not conciderate at all

I check out late by one minute and they charged me. I’ve supposed to check out by 1pm but I was a little late by 1.01pm and they overcharged me. Come on guys, be a little considerate, I was in a rush that time, and it’s only one minute.
Nor Shakila, 1-night trip

6/10 Good

Good Location

Convenient location at many nice eateries
1-night trip

6/10 Good

Not bad, will stay here again!

The shower water strength was strong. There are 24-hour eateries around the hotel vicinity. The quoted room price is considered okay for the condition of the room.

4/10 Fair

Air con is no good.
Gong Chyi, 1-night trip

8/10 Very good

Recommended Hotel

Everything is ok. Just that the staff need to smile more
Dinesh, 1-night trip

2/10 Poor

Hotel does not allow to checking after 12midnight.

I was super angry with the staff who does not allow me to check in even I told them I fully paid the room..

6/10 Good

Clean rooms

Not bad place for the price but if get room near the back alley able to hear disco music from the club 3 shops away

2/10 Poor

Disgusting hotel

Horrible. Room cleaness was awful. Bed sheet and pillow with stains. Tower dirty (black) and smells horrible like never wash before worse than my bathroom mat. One Service counter Malay girl was very rude not even care to direct us where the lift was. Car parked outside the premise got parking ticket also which they didn't mentioned that we need to put car park ticket during checkin. Worse of the worse hotel I ever stayed.

6/10 Good

Hotel need to improve cleaning bed

Bed not so clean but can accept, receptionist ask me to email voucher to them, I have no idea what to email...I keep ask the receptionist then I only know, she want me to email the hotel.com send me the confirmation booking email, want me to forward email to her...

8/10 Very good

Che Yee, 1-night trip

2/10 Poor

Siew, 1-night trip

8/10 Very good

Hafiz, 1-night trip