In the charming Mortlake neighborhood, The Victoria offers a tranquil retreat with a garden and bar. Enjoy British cuisine at Conservatory restaurant, stay connected with in-room WiFi, and appreciate the helpful staff that previous guests have raved about.
10 West Temple Sheen, Richmond, London, England, SW14 7RT
What's nearby
Richmond Park - 6 min walk - 0.5 km
Royal Botanic Gardens, Kew - 3 min drive - 1.8 km
Hyde Park - 15 min drive - 10.4 km
Wembley Stadium - 18 min drive - 14.3 km
Buckingham Palace - 18 min drive - 12.3 km
Getting around
Heathrow Airport (LHR) - 32 min drive
Farnborough (FAB) - 39 min drive
Luton Airport (LTN) - 46 min drive
Gatwick Airport (LGW) - 73 min drive
London City Airport (LCY) - 94 min drive
Mortlake Station - 16 min walk
Richmond North Sheen Station - 21 min walk
Kew Gardens Station - 28 min walk
Kew Gardens Station - 28 min walk
Kew Gardens Underground Station - 28 min walk
Restaurants
The Robin - 14 min walk
Artisan Coffee East Sheen - 12 min walk
Pamchal Fast Food - 6 min walk
Grilandia East Sheen - 7 min walk
Caffè Nero - 11 min walk
About this property
The Victoria
At The Victoria, you'll be just a 5-minute drive from Richmond Park and Thames River. For a bite to eat, guests can check out Conservatory, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a garden. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
7 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Free offsite parking within 66 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Services
Luggage storage
Wedding services
Facilities
2 buildings/towers
Built in 1888
Garden
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Egyptian cotton sheets
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Conservatory - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London
Frequently asked questions
Does The Victoria offer free cancellation for a full refund?
Yes, The Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Victoria?
Sorry, pets aren't allowed.
Is parking offered on site at The Victoria?
Yes. Parking spots may be limited.
What are the check-in and check-out times at The Victoria?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.
What is there to do at The Victoria and nearby?
The Victoria has a garden.
Are there restaurants at or near The Victoria?
Yes, Conservatory offers British cuisine.
What's the area around The Victoria like?
The Victoria is a short 5-minute walk from Richmond Park and 20 minutes' walk from Thames River. Travelers recommend the inn for its walkable location.
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Reviews
The Victoria Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Location
9.2
Staff & service
8.6
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was consistently described as excellent, with many guests praising the quality, quantity, and variety of options. (33 reviews)
The restaurant served excellent food with a good choice of dishes and the breakfast was outstanding. (8 reviews)
Parking was easy and safe, with free on-street parking available nearby Richmond Park for lovely walks. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Pub
Restaurant
Food
Bed
Parking
Quiet - room
Bathroom
Reviews
8/10 Very good
Sep 7, 2025
Saturday stay.
The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Arden
Arden, 1-night trip
6/10 Good
Sep 24, 2025
Great staff the rest so so
Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Nigel
Nigel, 1-night trip
10/10 Exceptional
Aug 10, 2025
Superb
Excellent stay. Great location to Kew Gardens and Richmond park. Fab breakfast.
JAMES
JAMES, 1-night trip
10/10 Exceptional
Jun 15, 2025
Great Value
Great location, food likewise.
S
S, 1-night trip
10/10 Exceptional
Jul 2, 2025
Great stay!
Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.
Caroline
Caroline, 1-night trip
10/10 Exceptional
Aug 16, 2025
Another enjoyable stay
I enjoyed another stay at the Victoria which is an ideal location for me when visiting London. My room was comfortable with a good shower room. Tea and coffee making facilities in the room and bottle of water were greatly appreciated. Looking forward to my next visit.
David
David, 1-night trip
10/10 Exceptional
Jul 13, 2025
Extremely friendly host and professional. Lovely decorated small room.
Verified traveler
2-night trip
8/10 Very good
May 11, 2025
Comfortable rooms and nice location.
Calum
Calum, 2-night trip
10/10 Exceptional
Jun 8, 2025
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
Jun 24, 2025
Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
Richard
Richard, 1-night trip
10/10 Exceptional
Jul 6, 2025
Great place
Great place, nice people, nice bed. No aircon.
Karina
Karina, 2-night trip
10/10 Exceptional
Apr 11, 2025
Wonderful
We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful.
The continental breakfast was really good too
Julie
Julie, 4-night trip
10/10 Exceptional
Jul 6, 2025
The Victoria July25
Stayed as a 'last minute' decision..and pleased we did.
Good location.. quiet and peaceful setting but easy to get to Kew, Richmond and Richmond Park .
Great atmosphere in the pub..given the location, it's mainly locals not tourists..very welcoming and friendly pub team.
Continental breakfast included which was very good - quality and quantity.
Rooms furnished and equipped to a high standard (only one minor thing to note..and it really is minor given all of the positives...room was really warm, even with the fan running ).
All good - would definitely stay again .
M
M, 1-night trip
10/10 Exceptional
Mar 10, 2025
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Claire
Claire, 2-night trip
10/10 Exceptional
Mar 28, 2025
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Nicky
Nicky, 1-night trip
8/10 Very good
Jun 7, 2025
This was my third stay at the Victoria and I find it a very convenient place to stay for my visits to Richmond and Chiswick. The staff are helpful and check in went smoothly. I had the same room as on my last stay which was good and comfortable with a small but adequate bathroom with a good shower. Good tea, coffee and bottled water in the room which was appreciated. Thank you and I hope to stay at the Victoria again on my next visit to the area.
David
David, 2-night trip
10/10 Exceptional
Apr 14, 2025
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stephanie
Stephanie, 2-night trip
10/10 Exceptional
Apr 9, 2025
Great staff. Very friendly.
Karl
Karl, 3-night trip
10/10 Exceptional
May 19, 2025
Nestled in a beautiful residential area but still walkable to Richmond.
Staff is warm & friendly; Frederica is the best.
Excellent common areas: expansive garden & gazebo room for meals.
Parking on street is no problem.
Rooms are satisfactory.
Caren
Caren, 1-night trip
10/10 Exceptional
May 4, 2025
Was a warm welcome when we arrived, everything explained clearly. Rooms modern and clean, food was delicious, all staff were great. Will be going back next year.
A rare find
Andrew
Andrew, 2-night trip
8/10 Very good
Jan 6, 2025
Sehr sauber und gepflegt, nette mitarbeiter und tolles frühstück!
Pamela
Pamela, 1-night trip
10/10 Exceptional
Nov 26, 2024
Victoria stay
Friendly staff
Great room
Good value
Enjoyed the breakfast
Would definitely stay there again
Mr M
Mr M, 1-night trip
8/10 Very good
Jun 30, 2025
This is a lovely property. The room was very clean and beautifully decorated. I've scored it lower for a few reasons. There's no air conditioning - there was a fan, but it was very warm when I stayed, and the fan didn't really do much. It was noisy from planes hoing into and out of Heathrow. I stayed at the beginning of the week, when the pub is closed and the nearest shops are 15min walk away.
Samantha
Samantha, 3-night trip
8/10 Very good
May 30, 2025
Did the job!
Staff were friendly, location was nice and room was decent. Blind didn't actually fit the window and was too small, which was a bit annoying when it started to get light. But all in all perfect for what we needed and a lot more affordable than the alternatives in the area.
Verified traveler
2-night trip
8/10 Very good
Jul 19, 2025
No A/C in the room when temperature hits 33 degrees C so it was difficult to have some sleep…