2/10 很差
2026 年 1 月 1 日
Room was freezing, we couldn’t adjust thermostat. Called front desk and they said they’d come in 16 minutes. After 10 minutes another person called and asked what was the problem and that they’d come in 10 minutes. After another 20 minute wait we called again and they said they’d be right up . When the person came (first person we spoke with) said she was sorry but was on break! She brought a screw driver that she didn’t know how to operate, no fix to thermostat. After one hour from our first call we were moved to another room . Terrible terrible service .
Catherine
Catherine,1 晚家庭旅行
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