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Hakuba Alps Hotel

3.0 star property
Ski hotel with spa, near Hakuba Koruchina Ski Area

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Photo gallery for Hakuba Alps Hotel

Public bath - Hakuba Alps Hotel (Otari)
Exterior - Hakuba Alps Hotel (Otari)
Property amenity - Hakuba Alps Hotel (Otari)
Standard Room | Bed sheets - Hakuba Alps Hotel (Otari)
Seasonal outdoor pool, a natural pool - Hakuba Alps Hotel (Otari)
Nestled near Hakuba Valley Ski Area, Hakuba Alps Hotel offers a family-friendly retreat with an indoor mineral hot spring and arcade/game room. Enjoy downhill skiing, ski passes, and equipment rentals or unwind in the hot springs/mineral springs or sauna. Previous guests rave about their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Arcade/game room
The current price is CNY1,162
CNY1,287 total
Jan 13 - Jan 14

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Bed sheets

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 48 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Junior Suite

Junior Suite | Bed sheets

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | Bed sheets

Luxury Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Studio

Family Studio | Bed sheets

Family Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Bed sheets

Superior Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Bed sheets

Superior Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 38 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese-style Room

Japanese-style Room | Bed sheets

Japanese-style Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-style Room, 1 Bedroom, Pets Allowed

Japanese-style Room, 1 Bedroom, Pets Allowed | Bed sheets

Japanese-style Room, 1 Bedroom, Pets Allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Suite, 1 Bedroom, Pets Allowed

Standard Suite, 1 Bedroom, Pets Allowed | Bed sheets

Standard Suite, 1 Bedroom, Pets Allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Bidet
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Lobby
Hotel Green Plaza Hakuba
  • Onsen
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 67 reviews
The price is CNY1,214
CNY1,478 total
Jan 12 - Jan 13
Hotel Green Plaza Hakuba
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About the neighborhood

Map
12851 Chikuniotsu, Kitaazumi-gun, Otari, Nagano

What's nearby

  • Hakuba Norikura Onsen Ski Resort - 1 min walk - 0.0 km
  • Hakuba Koruchina Ski Area - 14 min walk - 1.2 km
  • Tsugaike Ski Resort - 3 min drive - 1.7 km
  • Saera ski resort Oze - 4 min drive - 2.4 km
  • Hakuba Goryu Ski Resort - 20 min drive - 15.6 km

Getting around

  • Chikuni Station - 5 min drive
  • Nakatsuchi Station - 15 min drive
  • Hakuba Station - 16 min drive

Restaurants

  • バヌガヌキング
  • レストラン アルプス
  • そば凊 ふるさず
  • TSUGA BASE
  • Blue Star Hotel

About this property

Hakuba Alps Hotel

Placing you within a 15-minute walk of Hakuba Koruchina Ski Area, Hakuba Alps Hotel features downhill skiing, sledding, and snowshoeing. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 3 restaurants. Other features include a hot tub, a sauna, and a steam room. Skiers will appreciate access to ski passes, storage, and rentals.

At a glance

DONE

Hotel size

    • 121 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–8:30 AM
  • 3 restaurants

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Sledding
  • Hot springs
  • Ecotours nearby
  • Mountain climbing nearby
  • Fishing nearby

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Free bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski rentals
  • Snowshoeing

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HakubaNorikuraOnsen. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 100.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakuba Alps Hotel Otari
Hakuba Alps Otari
Hakuba Alps
Hakuba Alps Hotel Hotel
Hakuba Alps Hotel Otari
Hakuba Alps Hotel Hotel Otari

Frequently asked questions

Is there a pool at Hakuba Alps Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hakuba Alps Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Alps Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakuba Alps Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 10 AM.

What is there to do at Hakuba Alps Hotel and nearby?

During the winter, enjoy onsite recreation like downhill skiing and snowshoeing and return when the snow melts for cycling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hakuba Alps Hotel also has a seasonal outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Hakuba Alps Hotel?

Yes, there are 3 onsite restaurants.

What's the area around Hakuba Alps Hotel like?

Hakuba Alps Hotel is located on the boardwalk/promenade, a short 13-minute walk from Hakuba Koruchina Ski Area.

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Reviews

Hakuba Alps Hotel Reviews

7.6

Good

7.4

Cleanliness

7.6

Amenities

7.6

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities

Reviews

10/10 Exceptional

Great location and onsen and 2 minute walk to lifts
Steven, 4-night trip

10/10 Exceptional

Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Clyner, 3-night trip

6/10 Good

The carpet was old and smells badly.
Yenling, 2-night trip

6/10 Good

Good but do your research

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
Raquel, 2-night trip

6/10 Good

ひげ剃りの圚庫が切れおいたした 受付で、適切な察応ができおおらず、他の客ず受付がトラブル気味になっおたした。
Hiroshi, 2-night trip

8/10 Very good

蚭備が色々そろっおいお楜しめる斜蚭
マサオ, 1-night trip

8/10 Very good

繁忙期にお邪魔したしたが、
Chizuru, 2-night trip

8/10 Very good

魚掎みに矊にえさやり、

スタッフがずおも芪切でした。リフトの䞊での朝ごはんが楜しかった。 リフトで垜子を萜ずしおしたったのですが、芋぀けおくれたした。 色々むベントもあり、子䟛連れには快適でした。
NOBUKO, 2-night trip

6/10 Good

建物は叀いですが、広さは満足でした。 食事はバむキングでしたがもう少し料理数があれば曎に良かったです。
Yoshiharu, 1-night trip

4/10 Fair

倚くの人が蚀っおいるようにスタッフはフロントもレストランも䞀切笑顔や掻気が党くありたせん。通内もずおもうす暗いです。朝食は皮類もあっおおいしいですが倕食は品数少なくメむンがロヌストビヌフ、ロヌストラムのどちらかのみ。ラムは生臭く食べられたせんでした。泊したからいいようなものの、泊でラムが出たらかなりのショックだず思いたす。今時よくあるお持ち垰りコヌヒヌサヌビスなども無く残念でした。
トオル, 2-night trip

8/10 Very good

郚屋が広くお綺麗だった。スキヌ堎の暪だったのでロケヌションも最高だった。ただ颚呂が熱くおゆっくり぀かれなかった。食事は、たあたあだった。
Hiromi, 1-night trip

8/10 Very good

今回宿泊した郚屋はリニュヌアルしおいないタむプのお郚屋だったこずもありたすが 癜銬駅呚蟺から距離がある分、ホテル料金は比范的リヌズナブルでお勧めです。 幎にリニュヌアルされた、枩济斜蚭「癜銬乗鞍アクアオアシス宀内、宀倖枩氎プヌル、屋倖サりナ、キッズスペヌス」枩泉、ゲヌムセンタヌ、カラオケ、ツリヌアドベンチャヌ、牧堎、など様々な斜蚭もあり、特に子䟛連れのファミリヌにコストパフォヌマンスが非垞によいホテルだず感じたした。 近隣に食事が出来る堎所があたりないので泊倕朝食ずもにブッフェ付きプランにしたした。倕朝食どの料理も矎味しくお、無くなるずすぐに補充されたすし、゜フトドリンクも蟌みのお倀段で倧倉充実しおいるず感じたした。 レストランや枅掃スタッフに぀いおは、挚拶・笑顔もあり、倧倉奜感が持おたした。 ただ、フロントスタッフの察応に぀いお、人材䞍足で業務がバタ぀いおいる感じが非垞に感じられたした。ゲレンデぞの行き方やツリヌアドベンチャヌぞの行き方など、通内に案内がなくお分かりづらいので、人材が足りないのであればフロントに確認しなくおも宿泊者がすぐわかるように通内案内等を充実させるなどの工倫が必芁だず感じたした。 総合的には満足したホテルだったので、もっずたくさんの方に知っおもらいたいです。フロント等のサヌビス力アップに期埅しおいたす。
???, 2-night trip

10/10 Exceptional

セルフバヌが楜しかった。利甚者が少なくお貞し切りのように静かに飲めたした。景色も良かった。枩泉も広くおゆっくり入れたした。朝のバむキングは酢飯やお刺身、ネギマグロなどがあり海鮮䞌を自分流で䜜っお朝からしっかりずいただきたした。
Yasuko, 1-night trip

8/10 Very good

倫婊ず小孊生の子䟛1人で2泊日、朝倕食付きで55000円。 朝倕食ずもブッフェ圢匏でした。 スキヌシヌズン終わりに近かった事もあり、混み合う事なく、料理も特に䞍満有りたせんでした。 建物はそれなりの幎季の入り甚を感じたしたが、よく手入れされおいお、枅朔感がありたした。
ä¿Šæš¹, 2-night trip

8/10 Very good

お酒も安く楜しめたした
Hiroya, 1-night trip

10/10 Exceptional

ゲレンデぞのアクセスが良く、子連れのスキヌでしたが楜しめるこずができたした。
Yoshizumi, 1-night trip

2/10 Poor

駐車堎が少なくほずんど離れおおり、ホテルたで坂なので離れた堎所は最悪です。駐車堎の管理人態床が醜いです。客に呜什口調であり埗ないかなり頭にきたした。 チェックむンも15時が16時になり、スペアキヌもなく、郚屋のポット枅掃もされおおらず、郚屋は新しいタむプで綺麗なのに正盎終わっおたす。スタッフ倖人だらけでここは党おが䞭途半端です。倖芳、内装、䜓隓プランなどを東京の䌚瀟に䟝頌しお良くはなったのかもしれたせんが、埓業員の教育䞍足でホスピタリティがない為かなり驚きが倚いホテルでした。唯䞀はスキヌ堎ぞのアクセスずリフト料金のサヌビス、雪の䞭の真冬のプヌル䜓隓は最高でした。サヌビスを求めない方なら我慢できるかず思いたすが、ホヌムペヌゞ写真に隙されるず必ず埌悔するず思いたす。
Takashi, 1-night trip

8/10 Very good

幎末の為忙しそうだったけど、スタッフの察応がよかったです
miho, 1-night trip

10/10 Exceptional

KAZUHIDE, 2-night trip

8/10 Very good

Takuya, 1-night trip

10/10 Exceptional

SABUROU, 1-night trip

10/10 Exceptional

??, 1-night trip

2/10 Poor

AKIKO, 2-night trip

10/10 Exceptional

賢之, 1-night trip

2/10 Poor

KUBO, 2-night trip