Power outage and alarms deep into the night. No onsite breakfast.
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Very nice weekend visit.
Mark
Mark,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 12 日
No maid service and did not know this at time of booking. Got email about it shortly before we left on trip
Debra
Debra,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 11 日
The staff were so amazing. My family of 4 loved all the amenities. Kayaks and paddle boards, the indoor and outdoor pools. We will be back.
Kristie
Kristie,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Beautiful and friendly place
Was a room with a kitchen...and we were the ones taking care . The place was clean on the arrival. Everything around the place was beautiful.
France
France,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
It was really nice for our family, the kids had a great time at the pools!
真实旅客
3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 3 日
Qiong
Qiong,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 29 日
Lovely room ... Sadly our neighbours were cooking a twice set off the fire alarm at 10:30pm... They were also noisy...
It would also be nice to have the option of tea in the room and milk.... The staff were helpful over this but shouldn't have to ask. Delicious supper was a bonus.
Judy
Judy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 28 日
The staff were super professional and kind
Shawna
Shawna,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 27 日
The Bay Area was beautiful! However the rooms are very dated. No AC and the walk to the beach was further then the other properties.
Boi Linh
Boi Linh,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 25 日
Friendly front desk staff. The carpet in the room was filthy, the room was poorly maintained, poorly appointed and not clean. Kitchen light did not work. It’s our third time staying here and we were very disappointed.
emilie
emilie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Julie
Julie,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 22 日
The rooms were poorly stocked and did not have air conditioners. They didn't even have ceiling fans. The only window was a small sliding door with no screen. It was sweltering. We had half a roll of toilet paper and only two coffee pods for a two person, two night stay. We were so hot and miserable the second night we left at 5am.
tree
tree,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 21 日
The rooms were a bit tired and having no AC in the rooms at all is dated. The island regularly hits ~30C in the summer these days and with the recent fires keeping any windows open was not an option. With some work could be quite nice.
Alun
Alun,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 21 日
This place has all you need, on top of being beautiful! On the contrary to other reviews, I think they communicate their facilities very clearly online. Service was also great from the front desk, to the restaurant, to the activity rentals. Pacific Shores has an absolutely beautiful sunset location too. The rooms are more on the dated side maybe but the theyre comfortable and efficient (we were in the suite so we loved the kitchen and washer/dryer!!). Our whale watching tour was also canceled due to winds so we were so thankful for the kayak rentals they do for free. We saw a couple of seals breaching out of the water and the view around the bay overall was so nice. Would love to visit again.
Hannah
Hannah,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 19 日
Kerry
Kerry,8 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 19 日
I found the bed awfully uncomfortable. I have some health challenges and the temperature outside was over 80 degrees each day with NO air conditioning! I couldn’t believe that an establishment of this caliber had no air conditioning. I found a beat up old fan in the closet I dragged out but it merely blew hot air around while I tossed and turned on the hardest mattress I think I’ve ever slept on. . I paid for 5 nights and stayed one. Never even asked for a refund because everything I read was no refunds!! I left and then paid for a room in a 3 star hotel where the bed was very comfortable and they had air conditioning! Although it doesn’t list air in their literature they really should make you aware of it prior to check in so you can cancel if need be. They were in a heat wave so they knew what the weather forecast was. I also paid for all 5 days and received 4 bottles of water. I couldn’t find any restaurants on site but there could have been. Didn’t see any signage of such. Just an all around bad experience at Pacific Shores in Nanaimo! Was hopeful that it would be a nice relaxing stay on the water but was none of that.
Sandra
Sandra,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 18 日
Great amenities, but a bit dated
The amenities are great, especially with a young child. The restaurant was great and so was the spa. The beach access is plenty. The rooms are a bit dated and there is no AC in the rooms. We went during high temperatures and really struggled with the heat in the rooms.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
The waterfront walk is awesome, you can borrow kayaks and paddle boards to explore more of the bay. The room was not clean, the floors were dirty, the bathroom mirror still had toothpaste splatter from the last guests, and there were mildew stains in the bathroom grout. The mattress was ok, but the bed frame was wobbly and hanging on by a thread. There is also no soundproofing between units so you'll hear everyone walking and talking in the units around yours.
Jesse
Jesse,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 16 日
Great restaurant awesome food
Rooms comfortable. Great stay