VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property
Hotel in Lucerne, near Chapel Bridge

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Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Laptop workspace, iron/ironing board, free WiFi, bed sheets
Front of property
Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Coffee/tea maker, electric kettle
Laptop workspace, iron/ironing board, free WiFi, bed sheets
In the heart of Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse offers a convenient retreat. Unpack with ease using laundry facilities and stay connected with in-room WiFi. With express check-in and check-out, luggage storage, this hotel ensures a seamless experience.

Reviews

6.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Weekly housekeeping
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Limited housekeeping

Room options

Deluxe Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 21 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Studio Apartment Junior

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Studio Apartment Mini

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Stovetop
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Studio

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Studio

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Neustadtstrasse 16, Lucerne, 6003

What's nearby

  • Chapel Bridge - 11 min walk - 0.9 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Lucerne Town Hall - 12 min walk - 1.1 km
  • Chateau Guetsch - 3 min drive - 1.7 km
  • Swiss Transportation Museum - 5 min drive - 3.5 km

Getting around

  • Zurich Airport (ZRH) - 58 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Lucerne Station - 12 min walk
  • Luzern Sgv Station - 15 min walk

Restaurants

  • ‪BOLERO Restaurante - ‬4 min walk
  • ‪Barbes - ‬3 min walk
  • ‪WOLF Burger & Steak Bar - ‬5 min walk
  • ‪Grottino 1313 - ‬9 min walk
  • ‪Café Nord - ‬4 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

At VISIONAPARTMENTS Lucerne Neustadtstrasse, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. Fellow travelers say good things about the overall property condition.

Property amenities

Services

  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Elevator

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Weekly housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1 per person, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club

Also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

Frequently asked questions

Does VISIONAPARTMENTS Lucerne Neustadtstrasse offer free cancellation for a full refund?

Yes, VISIONAPARTMENTS Lucerne Neustadtstrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Sorry, pets aren't allowed.

Is parking offered on site at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Sorry, there's no onsite parking at VISIONAPARTMENTS Lucerne Neustadtstrasse.

What are the check-in and check-out times at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at VISIONAPARTMENTS Lucerne Neustadtstrasse?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min drive) is nearby.

What's the area around VISIONAPARTMENTS Lucerne Neustadtstrasse like?

VISIONAPARTMENTS Lucerne Neustadtstrasse is in the heart of Lucerne, a short 13-minute walk from Chapel Bridge and 13 minutes' walk from Jesuit Church.

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VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

Reviews

6.8

Good

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

Very basic no thrill room
Vincent, 3-night trip

6/10 Good

This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal.
Julie, 9-night trip

8/10 Very good

I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there.
Sean, 4-night trip

6/10 Good

Saknades AC. Luddar utan stoppning. Annars riktigt bra. Utmärkt läge.
Karin, 2-night trip

10/10 Exceptional

Struttura ben tenuta...spazi ridotti ma con tutto il necessario...un nido...parcheggio nelle vicinanze a pagamento custodito...fuori dal centro citta...cucina con tutto l'occoŕente...
CRISTIANO, 2-night trip

6/10 Good

Never again

No fresh air in room. Couldn’t open windows d/t 3/4 trains per hour and construction workers using jack hammer. Safe at night but very dark walk from train station. Couldn’t drain bathroom sink . Tower fan is a joke, more air from blowing out a candle. Didn’t know about turning on main switch. When person came over didn’t give me time to answer door. Just barged in.
Cathy, 2-night trip

8/10 Very good

Gut
Manuela, 2-night trip

4/10 Fair

Expensive and loud

Extremely expensive for the place - far from the city center and have constant and loud train noise.
Marine, 2-night trip

6/10 Good

noisy
Livia, 5-night trip

2/10 Poor

Avoid Vision Switzerland

Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound.
Robert, 2-night trip

8/10 Very good

Eu recomendo, duas pessoas.

Foi ótima, gostamos muito, recomendo.
FABIO, 2-night trip

6/10 Good

As fotos sao bem diferentes, o lixo da cozinha da hospedagem anterior nao havia sido retirado. Ficamos cinco dias e nenhum momento mesmo apos solicitado os lixos sao retirados. Quarto pequeno demais, box mal conservado, cama barulhenta, tapete sujo. Positivo: atenderam pedido de troca de toalhas e travesseiros extras. Localizacao boa, otimos restaurantes e comercio proximos e proximo da estacao de trem.
Raquel, 5-night trip

10/10 Exceptional

Only loud trains but all Great
Robert, 3-night trip

4/10 Fair

We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Kylie, 2-night trip

8/10 Very good

Kleine Zimmer sonst ist es Ok
Jeannette, 2-night trip

2/10 Poor

The walls are dirty, the AC did not work. The curtains were dirty. The noise from the trains is really bad.
Erick, 2-night trip

8/10 Very good

It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Vincent, 2-night trip

10/10 Exceptional

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Aidan Zayn, 2-night trip

2/10 Poor

Horrible experience

Toilet no room to use. Everything falling apart - door handle and drapes coming off. Bed doesn’t fit 2 people. They also had a towel for 1 person and I asked housekeeping and she said that I have to request it online which means they would deliver the following day. How are they advertising 2 people but have towels for only 1 person? No hand soap. Had to use dish soap to wash my hands. Absolutely horrible. The check in code didn’t work when we got there and waited 1 hour outside the door to get the new code emailed to me. They said it was a glitch in their system. Overall hotels.com should not offer this terrible hotel /apartment. Also the trains pass every 30 seconds and can’t sleep with the noise. It is literally on the train track.
Iyad, 2-night trip

6/10 Good

Décevant sur les services réalisés

Des L’arrivée cela s’est mal déroulé car le site ne m’a pas envoyé le mail avec les codes et informations d’entrée ce qui m’a mis en difficulté tard le soir n’ayant pas d’accès internet ni reçu le mail de la journée. J’ai du trouver un hôte qui m’a partagé le code wifi afin d’avoir des données et appeler le service, la personne de l’entrée ne parlant ni français ni anglais n’a pas pu m’aider. La chambre était niquel rien à redire, malheureusement la dernière nuit il y a eu dans notre chambre une coupure de courant, plus d’électricité plus de ventilateur ni Clim ni téléphone pour charger ni frigo, toute la nourriture pour notre bébé a été jeté ainsi que la nôtre. J’ai appelé le service à nouveau qui devait m’envoyer quelqu’un afin de remettre l’électricité mais personne n’est venu. Nous souhaiterions un dédommagement ou un geste… car nous avons perdu du temps et de l’argent malheureusement.
Chloé, 3-night trip

8/10 Very good

Very clean
Kyuyoung, 2-night trip

6/10 Good

Suite muito apertada para casal.
elaine, 9-night trip

6/10 Good

Unser Zimmer war sehr klein, aber vollkommen in Ordnung für zwei Nächte. Alles war sehr sauber. Auch der Check-In bzw die Daten per Email schicken, um rechtzeitig den Code für die Tür zu bekommen, hat problemlos funktioniert. Die Umgebung und Lage waren gar nicht so schlecht, aber durch den Bahnhof ist es sehr laut. Die Zimmer sind praktisch direkt über den Bahngleisen, die Züge rattern im 2-3 Minutentakt vorbei. Obwohl wir im März da und die Nächte kalt waren, war es sehr heiß in den Zimmern, so dass wir Nachts die Fenster öffnen mussten. Das wäre halb so schlimm, wenn die Klimaanlage funktionieren würde, damit man wegen dem Lärmcl die Fenster geschlossen halten kann. Aber es schien mir eher wie ein Gebläse als eine richtige A/C. Ergo: kaum Schlaf gefunden.
Linda, 2-night trip

4/10 Fair

我們住在一樓,附近有地盤工程比較嘈吵,洗手間鋅盤去唔到水,非常不方便!
Yuk Wa, 2-night trip

6/10 Good

Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Eliane, 3-night trip