可以免费取消我在卓越酒店的预订并获得全额退款吗？

是的，卓越酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

卓越酒店有游泳池吗？

是的，有室外游泳池和儿童游泳池。住客可以在 07:00 至 20:00 期间使用游泳池。

卓越酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

卓越酒店是否有停车场？

是的，自助和延时停车免费。

卓越酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车往返 NGN 10000。

何时可在卓越酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：不限时间。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付 NGN 10000 的费用（视客房供应情况而定）。提供快速退房、无接触办理入住和无接触办理退房服务。

在卓越酒店及其附近有什么游览观光项目？

在网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和短网拍墙球/壁球。在热水浴缸中放松浸泡，或在室外泳池中精力充沛地畅游一番。卓越酒店也拥有桑拿房、蒸汽浴室和游乐厅/游戏室，以及野餐区、花园和附近的室外游泳池使用服务。

卓越酒店店内或附近是否有餐厅？

是的，Lobby提供室外就餐和本地与国际菜。

卓越酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

拉各斯卓越酒店住宿优惠| Hotels.com 好订网

Q: 卓越酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 卓越酒店是否有停车场？

是的，自助和延时停车免费。

Q: 卓越酒店配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2025 年 8 月 28 日

This is a well maintained and clean place. It is not a new building, but the management is doing a wonderful job in the maintenance of the place. It is budget friendly and the staff are courteous.

Kayode，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 3 月 30 日

SHAMBLES customer service all round

Poor customer service from the hotel and an even more terrible customer service from hotel.com who failed to deliver what was advertised and fully paid for. Shameful and shambles customer treatment

Kunle，14 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 2 月 26 日

The property needs overhaul

Olukorede，6 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 2 月 17 日

Unwelcome experience

No aircondition service all hours of day and night. The hotel is mostly on generators as such cannot provide elevator service such times. No room service for breakfast. Kitchen will not service room request. Kitchen won’t provide spoon to eat unless you pay for food. Kitchen will not give hot water tea. Breakfast sucks.

adelani，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 1 月 3 日

Ime，4 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 29 日

Very welcoming and timely services, very clean and friendly

Fredrick，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2024 年 10 月 6 日

I could not stay beyond one night. I think i deserve refund of my hard earn money for good customer relationships. Pls newd your feed back call as soon as possible. On mu eamol

JOSIAH，4 晚结伴旅行

Expedia真实住客点评

2/10 很差

2024 年 6 月 20 日

James，2 晚行程

Expedia真实住客点评

8/10 很好

2023 年 9 月 20 日

Average

Facilities are dated, whole building needs new paint, the toilet seat in my room wobbles. All in all the character of staff were quite nice apart from the restaurant staffs that refused to give me glass cups to drink water with.

2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2022 年 10 月 4 日

It was good

Carolina，7 晚行程

Expedia真实住客点评

2/10 很差

2022 年 8 月 30 日

The room was not clean and the towel and linen was dirty

Geraldine，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2022 年 7 月 10 日

Fairly comfortable but located in a noisy area

Sunday，1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2022 年 3 月 8 日

Nothing

Omowumi，14 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2022 年 1 月 20 日

Mahmud，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2022 年 1 月 14 日

Hôtel Consultant

I had a great experience with the staffs. My stay was filled with happy memories. The hotel is well located in the hussle qnd use of the capita. The hotel staffs are friendly and professional in all aspects from the night team to day team. Lekan, Hajara, Precious and to Femi. They are wonderful people who show true hospitality in the form of empathy and great guest services. The restaurant staff are also very good and i found real honey on the table for breakfast. It is a hotel that provides locally made food like pap and akara, yam and beans, bread and omelette so dont expect a croissant or french cheese. It is purely Nigerian promotion in content and orientation. The housekeeping staffs are highly dedicated, respectful from Alexandra to Ebuka. They think outside the box and go out of their way to provide extra services like disinfecting the room regularly during my stay. Ebuka was great. The security staffs are well trained and highly professional. maintenance of a dilapidated ffacility apparently by management is the Only visible challenges c

TOLULOPE，12 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2021 年 12 月 18 日

Bathroom amenities were obsolete, no toiletries ready,i have to request for supplies.

Seun，1 晚行程

Expedia真实住客点评

10/10 绝佳

2021 年 12 月 15 日

Taiwo，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2021 年 10 月 2 日

Abimbola，1 晚行程

Hotels.com真实住客点评

8/10 很好

2019 年 10 月 6 日

3 晚行程

Expedia真实住客点评

10/10 绝佳

2019 年 9 月 29 日

3 晚行程

Expedia真实住客点评

6/10 好

2019 年 6 月 4 日

Hotel is at a great location, but not looked after, very old in all ways.

Tom，1 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2019 年 5 月 21 日

i liked the bed and balcony. the bed was just the right size and the air conditioning was very nice. the parking area was awful and unpaved.

3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2018 年 12 月 4 日

False information on price per night.

Was great. But initially when I got there I had paid for nine days. When I arrived. The manager mentioned the price was different from what they had with this service hotels.com. So I had to pay the difference. I never had gone through something like that. Because I had confirmation I had already paid for my time. The manager was very adamant about me paying the difference. I feel that was between hotels.com and the hotel not myself. And for manager to embarrass me and make me responsible for negotiations between your business and them. Was not professional or right.

Vivian，9 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2018 年 5 月 30 日

Paid Through Expedia Could Not Check in

Over a week ago I booked two rooms in this hotel when I arrived they would not check me in because they said they can’t accept Expedia payment so after traveling for 12 hours we had no place to stay and my money was spent. The hotel staff were rude and did not try to resolve the issue we ended up not getting another hotel until 1am. They should request to be removed from Expedia if they can’t accept payment. They have horrible customer service and mosquitos in the lobby.

1 晚行程

Expedia真实住客点评

6/10 好

2018 年 3 月 27 日

They refused to accept expedia when checking out. I have to pay with local currency. So disappointed

1 晚行程

Expedia真实住客点评

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常见问题

可以免费取消我在卓越酒店的预订并获得全额退款吗？

卓越酒店有游泳池吗？

卓越酒店是否允许携带宠物入住？

卓越酒店是否有停车场？

卓越酒店提供机场接驳班车吗？

何时可在卓越酒店办理入住和退房？

在卓越酒店及其附近有什么游览观光项目？

卓越酒店店内或附近是否有餐厅？

卓越酒店配备任何户外私人空间吗?

点评

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