可以免费取消我在布里斯托尔海逸酒店的预订并获得全额退款吗？

是的，布里斯托尔海逸酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

布里斯托尔海逸酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在布里斯托尔海逸酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 11:00。

在布里斯托尔海逸酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验徒步活动等附近的活动。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官。布里斯托尔海逸酒店也拥有室内游泳池和桑拿房，以及蒸汽浴室。

布里斯托尔海逸酒店店内或附近是否有餐厅？

是的，Harbour Kitchen提供海鲜。

布里斯托尔海逸酒店周边区域环境如何？

布里斯托尔海逸酒店位于布里斯托尔市中心，仅需 4 分钟步行可至Bristol Hippodrome (布里斯托尔希波德罗姆)剧院，8 分钟步行可至布里斯托尔大学。旅客们很喜欢该酒店的优越地理位置。

布里斯托尔布里斯托尔海逸酒店住宿优惠| Hotels.com 好订网

2/10 很差

2022 年 8 月 22 日

KEVIN，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2022 年 8 月 8 日

Great hotel!

The Italian receptionist is very professional, friendly, and helpful. The room is very comfortable, and so is the bathroom. We enjoy our stay!

1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2017 年 9 月 16 日

Appallling small room / understaffed hotel

Twin room is so small that it was difficult to move about, let alone having space for suitcases. The toilet is painfully small too. No bell and concierge service. They charge you for water after the first bottle and yet there is wine (not for everyone I'm afraid) in the room. No curtain in the room and the morning sun leaks through the shutters. A strange setup under a chain of eight hotels. I will NEVER stay there again. Not worth the money spent. The Royal Marriott would be a much better choice in terms of room and location.

2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 12 月 1 日

Mitchell，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 29 日

Charlie，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 17 日

Super polite and helpful staff

Simon，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 16 日

Sophie，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 6 日

3 big problems: 1 - Heating didn't work so had to change the room 2 - In the new room - the hand soap ran out middle of night 3 - In the new room - the noise outside was terrible - nightclubs, street cleaning kept going on for all night & early morning. Impossible to sleep. Need complete sound-proof. Pretty poor for a hotel that claims to be luxurious / comfortable - neglecting the very basics like above. Large rooms, luxurious furniture and fancy espresso machines were no use if the noise keeps you awake.

Yoon，1 晚商务旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 11 月 2 日

Hannah，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 29 日

An overpriced hotel where everything is extra. Once they have your card beware

geoff，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 20 日

Nice room and welcome. However I booked this room as I wanted a swimming pool, which it says it has. When I got there I was told it would be £10 to use it! Just because I booked via an app. No details on the app to say that!

Marissa，2 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 20 日

Lovely hotel

Claire，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 11 日

The location was excellent in terms of proximity to shops/bars/restaurants. As it's a City Centre Hotel you do expect to hear Street noise and music so it was surprising that ear plugs aren't provided. The air conditioning looked like it needed a clean/servicing. It was inadequate and had I stayed more than one night I would have requested an engineer. The bed was incredibly comfortable and the linen felt clean and high quality, which is what I expect from a Harbour Hotel. The bathroom was also very clean with a really good shower. The room itself felt very dated, the furniture made it feel cramped and the layout made no sense. The sofa needed a deep clean, it had numerous dubious stains and we avoided using it for this reason. I'd prearranged some sparkling wine for the room for a Birthday surprise but sadly this wasn't there, however we did receive some chocolates, which was nice. Overall, the room we were in really needs an overhaul - fresh carpets and furniture as it was underwhelming for the room type (junior suite) and made the room feel dirty.

Evelyn，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 7 日

Søren Konrad，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 9 日

Noise from kitchen pump prevented sleep

Pump noise from kitchen prevented sleep. It is a known issue and it should be fixed rather than subjecting guests to the intermittent loud noise.

Gary，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 8 日

Great staff but facilities tired

Staff were amazing and very helpful but room and gym very dated and tired. Carpet was stained and furniture like bed side table has tatty corners.The windows in the room didn’t open, and no natural light as room faced a wall and windows were frosted so it felt very dark and miserable even in the day. Limescale building up on edge of shower doors. Floors in communal areas very dirty. Treadmills in gyms were not working properly and had ripped belts. In all not what you’d expect for the level of hotel but the location is excellent however. Evening meal was not great either although the service was wonderful but they had no mussels available, no non sparkling wine list in the drinks menu and cod dish was very over salted.

1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 7 日

Overpriced and not worth it

I stayed for my sister’s wedding. I have never spent so much on a hotel room so was excited to be somewhere I thought would be really posh. I was disappointed and will not stay again. I tried to check in slightly early so I could check in before the wedding. I was dismissed quite quickly and told they were busy. No effort was made to take my number to let me know when it was ready. I also wasn’t told the latest time I could arrive. I left the wedding reception and came back to check in and was glad I had as the desk was unmanned when the wedding finished. The bed was comfy but the room was tiny. There was no natural light as the windows were darkly frosted. It made it very difficult to see to apply makeup. The coffee machine needed setting up with water and there was no jug in the room to do this. Throughout the hotel, the carpets were covered with stains and everything was looking a little tatty. Throughout the stay there were also piles of clean and dirty towels and sheets throughout the corridors. I would have expected - for the price of the room - to have a decent breakfast included so was shocked to discover I could only have a continental breakfast and had to pay extra for a cooked one. I did pay for this and it was quite small and I needed to eat again quite shortly after. My parents were also staying in the hotel for the wedding and were appalled when they got back after the reception to find human faces outside the lift on their floor. Would not recommend at all.

1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 1 日

Lisa，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 1 日

Would come here again. Really comfortable and spacious room. We stayed in deluxe. Definitely worth the upgrade. Cleaning staff forgot to fill up the toiletries which was a shame. But otherwise excellent

Lisa，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 29 日

Good hotel, great room, needs to work on details

Great room and lovely hotel but all the laundry through the hall at 1400 gave a poor impression as did having to take the service lift as the one at the reception was out of order for the duration of our stay.

Thomas，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 26 日

Stayed at HHB over the bank holiday weekend. Cannot fault the staff, they are a credit to the hotel. Decor is lovely and the spa is great albeit compact. £10 pp per hour to use the spa but the treatments are considerably more expensive so we didn’t have any. Our main gripe was with the room. There were two rooms that were stationed on the other side of the bar so you had to walk through the bar to get to them. Our room was up a flight of stairs and just felt quite lacking. It was quite small, had no natural light because there wasn’t an outside window (only a window with frosted glass to an event room), and we had no hand soap for the entire duration. There were multiple doors to the room which was needed because of the noise from the bar downstairs. The nespresso machine in the room was great, until it flooded the bedside table whilst we were out and ruined my phone charger. We got asked by the staff at the end if we’d used anything from the mini bar, when our room didn’t even come with one. All in all, a lovely hotel with lots of potential, but felt like we’d been punished a bit with a subpar room because we’d booked through a third party.

Heather，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 23 日

Great place to stay

Beautiful place. The beds are very comfy and the rooms are very spacious. Everything was clean. Wish the fridge was actually cold but oh well. We tried the spa but unfortunately the two pools were out of order but they still allowed us to use the sauna and steam room. Those were great and they comped our hour session. Bath robes and slippers are in the room to use. We'll definitely be staying here again. It's such a great location and very quiet. Shout out to Jing as well. She was so helpful with the questions we had.

Kayleigh，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 23 日

Neil，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 16 日

The hotel is conveniently situated and has a spa which is why I booked it. My room was upgraded and nicely decorated and quirky; the ceiling must be about 30 ft high! The air con can be a bit noisy but otherwise quiet. The staff were friendly and helpful. The spa is small but that's quirky, too - used to be a vault and you can still see the brick tunnel and heavy doors. Didn't try any of the dining options so unable to comment. Very enjoyable stay.

Karen，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 15 日

michael，2 晚行程

Hotels.com真实住客点评

布里斯托尔海逸酒店

Harbour Hotel Bristol

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常见问题

可以免费取消我在布里斯托尔海逸酒店的预订并获得全额退款吗？

布里斯托尔海逸酒店有游泳池吗？

布里斯托尔海逸酒店是否允许携带宠物入住？

何时可在布里斯托尔海逸酒店办理入住和退房？

在布里斯托尔海逸酒店及其附近有什么游览观光项目？

布里斯托尔海逸酒店店内或附近是否有餐厅？

布里斯托尔海逸酒店周边区域环境如何？

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