Aparthotel

Whales Bay Hotel

4.0 star property
Family-friendly aparthotel in Ponta Delgada with spa and health club

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Photo gallery for Whales Bay Hotel

Terrace/patio
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Living area | LED TV
Couples treatment rooms, hot tub, massages
Seasonal outdoor pool, open 9:00 AM to 10:30 PM, sun loungers
Reception
Whales Bay Hotel offers a warm welcome with its upscale family-friendly vibe near Antonio Borges Garden. Unwind with mini golf, sun loungers by the seasonal pool, or treat yourself to a massage at Wet Zone spa. With shopping on site and free in-room WiFi, this aparthotel is perfect for relaxation and fun.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Lounge area
  • Spa
  • Laundry facilities
  • Kitchen

Main amenities (12)

  • 15 apartments
  • Full-service spa
  • Outdoor pool access
  • Health club
  • Steam room
  • Beach towels
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Television
The current price is CNY958
CNY1,029 total
includes taxes & fees
Oct 17 - Oct 18

Why we love this property

Poolside bliss
The seasonal outdoor pool at this hotel provides a refreshing escape. Pool loungers add comfort to the laid-back atmosphere.
Wellness sanctuary
This aparthotel features a full-service spa with couples treatment rooms and daily massage services. A hot tub, steam room, and garden offer tranquil escapes.
Rest in elegant style
Wrap up in cozy bathrobes before stepping onto the private lanai. Blackout drapes ensure deep sleep in rooms with curated furnishings.

Room options

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 149 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520

What's nearby

  • Batalha Golf Course - 9 min drive - 6.5 km
  • Antonio Borges Garden - 13 min drive - 13.0 km
  • University of the Azores - 14 min drive - 13.8 km
  • Ponta Delgada Harbour - 15 min drive - 14.6 km
  • Ponta Delgada City Gates - 15 min drive - 13.8 km

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪Restaurante da Associação Agricola de São Miguel - ‬12 min drive
  • ‪Burger King - ‬15 min drive
  • ‪O Chocolatinho - ‬10 min drive
  • ‪McDonald's - ‬15 min drive
  • ‪4 Platanos - ‬9 min drive

About this property

Whales Bay Hotel

At Whales Bay Hotel, you'll be within a 15-minute drive of Ponta Delgada Harbour. Guests can go for a swim in the seasonal outdoor pool, then visit the spa to be pampered with massages. A health club and a fitness center are other highlights, and apartments offer conveniences like kitchens and sofa beds. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 15 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
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Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Seasonal outdoor pool
  • Sun loungers
  • Hot tub
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed
  • Playground
  • Children's games

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Bathrobes
  • Free toiletries
  • Bidet
  • Towels provided
  • Hair dryer
  • Slippers

Living spaces

  • Sitting area

Entertainment

  • LED TV with cable service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Lanai
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk/promenade

Things to do

  • Health club
  • Outdoor pool access nearby
  • Mini golf on site
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 15 rooms
  • 3 floors
  • 1 building
  • Individually furnished

Special features

Spa

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Public bath
  • Sauna
  • Hot tub

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:30 PM
  • The seasonal pool is open from May 01 to October 31
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.

Also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Does Whales Bay Hotel offer free cancellation for a full refund?

Yes, Whales Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Whales Bay Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:30 PM.

Are pets allowed at Whales Bay Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Whales Bay Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Whales Bay Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Whales Bay Hotel and nearby?

Whales Bay Hotel has a spa, a seasonal outdoor pool, and a steam room, as well as an arcade, a garden, and access to a nearby outdoor pool.

Does Whales Bay Hotel have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a toaster oven, and a mixer.

Does Whales Bay Hotel have any outdoor private spaces?

Yes, each apartment features a lanai.

What's the area around Whales Bay Hotel like?

Whales Bay Hotel is located a short 7-minute walk from São Vicente Ferreira Natural Pools.

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Reviews

Whales Bay Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • The pool was clean, warm, and a great spot for kids to enjoy. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Children
Location
Service staff

Reviews

10/10 Exceptional

Great stay…quiet. Kids loved the pool.
Luis, 4-night trip

10/10 Exceptional

Muito bom bela escolha
Avelino, 4-night trip

10/10 Exceptional

Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone!
Kay, 3-night trip

10/10 Exceptional

Beautiful property. Clean apartments. Pool is clean and warm. Friendly staff. Kid friendly. Ensure you rent a care if you are at this property.
Michelle, 7-night trip

10/10 Exceptional

We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable.
Alireza, 14-night trip

10/10 Exceptional

Absolutely the best stay we had in Portugal!
madiha, 4-night trip

10/10 Exceptional

Beautiful & affordable hotel, nice staff, very clean and calm environment
Rime, 1-night trip

10/10 Exceptional

We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay!
Jaclyn, 6-night trip

10/10 Exceptional

What an amazing Hotel

From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Laura, 1-night trip

8/10 Very good

Situado en un lugar muy tranquilo
Maite, 3-night trip

10/10 Exceptional

Lovely pool and nice apartment suite
Chad, 1-night trip

10/10 Exceptional

Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Ana C, 5-night trip

6/10 Good

Funktional, gut gelegen, allerdings wenig Charme und etwas heruntergekommen. Die Küche ist gut ausgestattet, es gibt einen großen Balkon sowie Pool und Saunabereich. Das Appartment hat leider null Charme, ist etwas heruntergekommen (abgenutzte Stühle, wo sich die Beschichtung löst, Kalk und Schimmel in der Dusche, kaputter Balkontisch). Das Schlafzimmer hat den Reiz einer Jugendherberge mit zwei getrennten Betten und ebenfalls abgeschrupptem Kopfteil hinter den Betten. Zudem liegt das SZ zum offenen Flur, mab schläft quasi neben dem Aufzug und hört jeden Gast, der sich in der Etage bewegt.
Thea, 7-night trip

8/10 Very good

Ein empfehlenswertes Hotel. Apartment mit moderner und großzügiger Ausstattung. Für einen Meerblick sollte jedoch die 3. Etage gewählt werden.
Herbert, 7-night trip

10/10 Exceptional

People are nice
Vignesh Parakkalam, 8-night trip

10/10 Exceptional

Perfect stay

The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Vadym, 9-night trip

10/10 Exceptional

Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Michael, 6-night trip

10/10 Exceptional

Clean and quite
vahap, 6-night trip

10/10 Exceptional

We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Janet, 7-night trip

10/10 Exceptional

The appartment was big, nice, and modern. A car is needed.
Christian, 11-night trip

10/10 Exceptional

Lovely honeymoon stay

We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Cassandra, 5-night trip

10/10 Exceptional

Nous avons passé 10 jours dans cet hôtel et vraiment il n’y a rien à dire. En règle générale tout est très cher sur Sao Miguel surtout les établissements , hôtels ou maison. Celui-ci au point de vue rapport qualité prix il y a tout sur place avec la piscine et ça vaut la peine. C’est un hôtel qui est central et nous pouvons en 40 minutes ,plus ou moins ,faire toutes les visites qu’il y a d’un côté ou de l’autre. Si je devais retourner Sao Miguel c’est là que je séjournerai
Noel, 7-night trip

10/10 Exceptional

Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Douglas Vernon, 5-night trip

10/10 Exceptional

Spacious, new, clean and very good location

We loved this place. Lots of space, updated equipment, clean and very confortable for family stay. Fully equipped kitchen if you decide to use it. Close to the big cities as well as trails for nature lovers. Car is a must in this location unless you want to completely disconnect. Freindly staff.

10/10 Exceptional

Lovely place

It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Pamela, 1-night trip