All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.0
Location
9.4
Staff & service
9.0
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
Breakfast was a highlight with excellent options and quality food. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Restaurant
Food
Bed
River
Shower
Amenities
Reviews
10/10 Exceptional
Aug 26, 2025
Excellent location and some Lisbon friends joined us and we ate dinner at the hotel and it was good.
John
John, 2-night trip
8/10 Very good
Mar 28, 2025
Good location, a 20-minute walk from the center. We loved being in a quiet area
Cady
Cady, 3-night trip
10/10 Exceptional
Feb 19, 2023
Great location with s beautiful view. Perfect spot to stay, walking distance to great sightseeing destinations and local cafes and restaurants
JAMES
JAMES, 2-night trip
10/10 Exceptional
May 20, 2023
Excellent location with many cafes a very short walk away.
Steven
Steven, 3-night trip
10/10 Exceptional
Jun 13, 2024
Excellent property
Rafael
Rafael, 1-night trip
10/10 Exceptional
Nov 13, 2024
Our room was a river facing room. The hotel had unique artwork everywhere and an offered a great breakfast. Our room was spacious, the staff was lovely and helpful. About 15 minute walk into the thick of the city.
Jessica
Jessica, 4-night trip
8/10 Very good
Sep 16, 2022
Location was very good, walking distance to the major attractions. The tram for city tour passes in front of the hotel, and easy access to it.
Zepur Anna
Zepur Anna, 2-night trip
10/10 Exceptional
Apr 12, 2024
Amazing experience
Amazing! Great location, excellent food and service! If you're looking for somewhere quiet, but not too far from the main attractions then this is perfect!
Verified traveler
2-night trip
10/10 Exceptional
Jul 31, 2022
Excellent hotel, and the service in general excellent I will recommend đŻ %. If I will be back, I will stay there again. Perfect location.
Mayte
Mayte, 4-night trip
10/10 Exceptional
Sep 25, 2023
Staff very professional amd exceptional service. Very beautiful rooms and easy to get around by walking.
Sylvie
Sylvie, 1-night trip
8/10 Very good
May 26, 2024
The property was pretty nice, the manager was questionable, and the location around the property was good because it was close to the city center, walking distance from the city center and near everything you needed.
Cheryl
Cheryl, 3-night trip
10/10 Exceptional
Sep 18, 2023
Well placed property by the river. Good restaurants nearby. Very quiet.
john
john, 3-night trip
10/10 Exceptional
Nov 19, 2022
Front desk offered porto tours, map,and fado show beside the hotel.
Glenda
Glenda, 1-night trip
10/10 Exceptional
Apr 20, 2024
Amazing
Porto was a brief stop on my way to walk the Camino. Vila Gale was a wonderful and unique hotel. The room was comfy and modern at the same time. The rooms are also themed which add an additional dimension. The staff very friendly and breakfast was utterly delicious!
Tiassa
Tiassa, 1-night trip
10/10 Exceptional
May 9, 2023
The tram into Porto ran right in front of the hotel.
Not much action at the hotel itself but some options adjacent to it.
Anthony
Anthony, 6-night trip
10/10 Exceptional
Apr 13, 2023
Wonderful
Xuyang
Xuyang, 1-night trip
6/10 Good
Jul 31, 2022
Near the Douro River
Parking difficult and paid
No health club
Simple breakfast
Comfortable rooms
Joseph
Joseph, 1-night trip
8/10 Very good
Oct 16, 2022
Loved the location; beautiful out of the way street away from the crowds. Local restaurants in the neighborhood are quite good as well. Room was a bit dated not sure it commanded the price. Loved all the art; breakfast was a wonderful addition.
Kelley
Kelley, 2-night trip
10/10 Exceptional
Mar 22, 2023
Very good hotel , good location.
Had a 3 night stay here. Excellent staff and rooms. Very good eco friendly policies in place. Room was clean and comfortable , breakfast also very good - both hot and cold options. Location abot 10 mins walk to Ribeira which suited us and meant hotel was quiet at night. Several very good restaurants literally on the doorstep if you dont want to go too far at night. Would very much recommend and would definitely stay here again if back in Porto. Thanks to allthe staff who made our stay perfect.
James
James, 3-night trip
8/10 Very good
Oct 23, 2023
Rooms were nice and staff was nice but carpet in the hallways was very dirty and stained, and smelled bad.
Cathy
Cathy, 1-night trip
6/10 Good
Jul 2, 2024
Absolutely nothing wrong with the hotel, good value and helpful, staff were quiet good, in fact. Food was very average and the area a bit suspect. I was told not to leave anything valuable in the car which was left out the hotel overnight. The rating would be higher if I had not been there with a car.
Keith
Keith, 1-night trip
8/10 Very good
May 20, 2024
Breakfast was nice.
Cooling option was not available in our room. We were told AC availability was floor by floor rather than room by room. Felt like we were being put off.
Privacy in bathroom is not good. Would not recommend to people traveling with friends.
Andrew
Andrew, 2-night trip
10/10 Exceptional
May 22, 2023
Great location near trams and buses. Adequate yet confusing breakfast. Limited staffing for the restaurant but a couple of good alternatives nearby. We did have a river view, however the window was small and high. The room could benefit my hanging a bar table and chairs. No Kleenex to be had for n the room. A pet peeve of mine.
Lynn
Lynn, 4-night trip
8/10 Very good
Oct 13, 2024
We liked that it is by the river. Our room had a view of the courtyard and we were gone for the majority of the day so view not important but it was nice if using dining area. The breakfast was adequate but they need to have coffee out all day since there is no coffee maker in rooms.
One night they were busy in the dining room and the front desk person was working in the restaurant so has to wait to speak to her...they seemed to be short on employees but maybe they were just busier than usual in the restaurant that night.
Our room was a good size, comfortable beds, efficient air conditioning when working. Plenty of hot water and good water pressure. Our last night it wasn't working but within 20 minutes the problem was resolved. The shower door leaked but we just put extra towels down to soak up and let staff know when we checked out.
Staff were all nice and helpful. We had a very early departure on last day and they arranged a taxi for us and had breakfast boxes for us. The taxi driver was on time, professional and reasonably priced.
It's only a 10-15 walk to all the action downtown.
Overall, a nice place to stay at a good location.