可以免费取消我在埃勒高山度假村的预订并获得全额退款吗？

是的，埃勒高山度假村在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

埃勒高山度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物。

埃勒高山度假村是否有停车场？

是的，自助停车免费。停车位数量有限。

何时可在埃勒高山度假村办理入住和退房？

14:00 起可办理入住手续。退房时间为 10:00。

埃勒高山度假村配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

埃勒高山度假村周边区域环境如何？

从埃勒高山度假村仅需12 分钟步行可至苏瓦迪维阿育吠陀健康中心，18 分钟步行可至艾拉自然小径。

艾拉埃勒高山度假村住宿优惠| Hotels.com 好订网

Q: 埃勒高山度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 埃勒高山度假村是否有停车场？

是的，自助停车免费。停车位数量有限。

Q: 埃勒高山度假村配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

4/10 尚可

2026 年 1 月 3 日

The price point is way too high for what you get. We thought this would be a nice place but is very basic. You can find the same standard and view to much better place. The bed was old, the shower pressure was almost non existing, dripping almost when you had hot water.

Anna，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 23 日

“I recently stayed here, and it was an absolutely amazing experience. When I first looked it up, I saw some older reviews that were negative, but those were from years ago when the building wasn’t finished. Now, it’s a beautifully built place—spotlessly clean, no bugs (which can be an issue in Ella), with a comfortable bed, spacious room, and a pristine bathroom. Everything was just perfect. But the real highlight was the view. From the balcony, I saw the most breathtaking sunrises and panoramas you can find in Ella. The service was outstanding. Priyanath and his team, including the chef and another staff member, were incredibly attentive and always went above and beyond to meet my requests—whether it was arranging a budget-friendly car service or responding quickly on WhatsApp. Even the owner was always available and helpful. I highly recommend this place to anyone visiting in the future. It’s a hidden gem, and I’ll definitely be coming back

sudipto，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 13 日

Trond Haakon，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 24 日

One of our favourite stays in Sri Lanka! The host was very welcoming and it was a pleasure getting to know him and talk about his country. We were greeted with tea and biscuits on their balcony which has jaw dropping views! You are right in the middle of nature with the mountains surrounding you get easy to get into the centre of town. The room was clean and nicely decorated with a lovely balcony and with the same wonderful view. We had a delicious traditional Sri Lankan breakfast as well. Would highly recommend!

Tegan，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 10 日

JONATHAN，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 4 日

This property is incredibly situated with an amazing view down Ella Gap. The rooms are built into the side of the hill, with wooden doors and windows openingnupmon the view - so tjink more like a challet (or lodge!) than fancynjotel room. You will need your mosquito repellant. The staff are really lovely and can't do enough for you, helping to make plans for hikes, arranging transport, doing any washing you have- they are really spot on. The hotel is up Waterfall Road, which is essentialy a bumpy track, but Tuk Tuks can get up there easily enough. There is a little shortcut into town, walking along the railway (perfectly normal in Sri Lanka and if a train comes, you could easily outrun it!), then, especially at night, best to junp in a Tuk Tuk back up to the Alpine Lodge. It's a very relaxing place, easy to access hiking routes, and a world away from downtown Ella whoch is very touristy. I hoghly recommend a few nights here.

John，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 23 日

Marie，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 28 日

A really lovely accommodation with the most incredible views. The room was clean and spacious with a balcony so you wake up to a view of the mountails The host Priyanatha is so warm, welcoming and always available to help. Breakfast was lovely (especially the hoppers). A short walk (or tuk tuk) into town. Loved my stay here! Thank you!

Camilla，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 2 日

Property is like 1 km away from the main Ella town , but scheduled but the view from the hotel is amazing , best sunrise view, nicely managed , staff is amazing and very helpful

Viraj Kiran，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 3 月 24 日

The resort enjoys a wonderful view of the valley and the staff are incredibly friendly. Each room enjoys a breathtaking view and a high risk of visits by the local monkeys. We ranked the resort as average because of the price point and poor amenities. The property is twice as expensive as neighboring properties, but without the amenities or services. We would have given 4 or 5 stars if the property presented itself as a hostel and not like a resort. Also of note, guests are required to climb steep stairs to enter or depart the property.

Patrick，2 晚浪漫旅行

Travelocity真实住客点评

4/10 尚可

2025 年 3 月 9 日

Unpaved rode getting to this place. Construction in progress. Steps going down to rooms uneven and no railings. Room spacious and basic. No decor. Love the shower and balcony overlooking the mountains. Staff very friendly.

Larry Vic，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 2 日

I had a fantastic stay at Ella Alpine Resort! From the moment I arrived, the staff went above and beyond to make my visit memorable. They were incredibly helpful in arranging all my activities, ensuring I got the most out of my time in Ella. Each morning, I was treated to a delicious homemade breakfast, which was a perfect way to start the day. The property itself is spotless and well-maintained, offering a peaceful and relaxing atmosphere. The real highlight, though, is the breathtaking view—it overlooks the valley, creating a stunning backdrop for a truly serene experience. If you’re looking for a comfortable and welcoming place to stay in Ella, I highly recommend Ella Alpine Resort!

Jarnal，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 2 日

Highly recommended

I really enjoyed my stay at Ella Alpine Resort - amazing views, super friendly and helpful staff going out of their way to make your stay pleasant. They prepared super tasty dinner for me and breakfast for take away as I had an early train. Highly recommended👌💯

Gosia，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 2 日

The host and staff were very friendly and helpful. Beautiful views and a great breakfast. A 15 minute walk or 5 minute Tuk Tuk into town. Highly recommended!

Paul，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 1 日

guests should be treated. Breakfast was fantastic, made freshly by John.

Vinod，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 2 月 16 日

ALIREZA，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 13 日

Well worth the room rate. Beautiful view from the room. Manager was very very helpful. Not easy for a car to get to from the main part of Ella but easy to walk.

Charles，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 6 日

Simple and restful lodge!

A simple lodge with awesome views! I was gently greeted by the rising sun. No Aircon but temperatures were between 16 to 18 degrees Celsius in the early morning. You need to be moderately fit to climb down 2 flights of stairs to reach your room. The road up is very tight and big cats may have difficulties going uphill in the tight environment. Hotel manager Priyanatha helped me book a very punctual Tuk Tuk that fetched me up and down. Thank you!

Priscilla，3 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 1 月 30 日

The staff members are great. Property is a bit old but clean and functional with a fabulous view. However access to the property is slightly difficult.

Babak，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 23 日

Amazing view! Highly recommend

3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 21 日

Perfect Place to Stay!

This is the perfect place to stay! Beautiful/modern facility, excellent breakfast/dinner options and able to walk into town. Very spacious room with a stunning view of the mountain side. The staff could not have been more helpful/nice/attentive.

Maxwell，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 1 月 15 日

Marc，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 9 日

Wonderful view over the mountains

Lovely veranda with fantastic view to mountains. The owner and staff are so nice and friendly and very helpful. Comfortable large beds, clean room.

Berit，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 27 日

Nestled in Ella on WaterFalls Rd is the ‘Ella Alpine Resort’ offering a serene stay, great views and service. We booked a 4-night stay and our room was clean & comfortable. I requested a hair dryer and one was promptly delivered! Currently under new ownership and undertaking improvements, the owner kindly checked in via WhatsApp, before arrival, on arrival and during our stay. The new onsite manager, Priyanatha is also amazing! He was welcoming and made our stay very comfortable and memorable. Breakfast (if your room includes this) was always prepared fresh by the cook with delicious fresh fruit & juice each day to your liking or request. On one night we requested dinner (as we were returning late after a day trip) and this was made to our requests and was also yummy! The property is walking distance to the town Center or a tuk tuk will also get you there. Only issue is the road to access the property. I know this has nothing specifically to do with the Alpine Resort! However many hotels, resorts, home stays, rooms to rent are on this road and it would be awesome if they banded together to ensure access is improved. Currently some sections are narrow and difficult to drive making it difficult for cars and even the Tuktuks! Recommend this hotel for a wonderful getaway from the noise and bustle of the town. Night skies are just awesome!

Maimie，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 17 日

Gavin，3 晚行程

Hotels.com真实住客点评

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常见问题

可以免费取消我在埃勒高山度假村的预订并获得全额退款吗？

埃勒高山度假村是否允许携带宠物入住？

埃勒高山度假村是否有停车场？

何时可在埃勒高山度假村办理入住和退房？

埃勒高山度假村配备任何户外私人空间吗?

埃勒高山度假村周边区域环境如何？

点评

关于埃勒高山度假村的点评

非常棒

8.8

9.0

9.2

9.6

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4/10 尚可

Anna

10/10 绝佳