The property is generally okay and has basic kitchen utensils. However, I must say the communication and staffing are poor.
Despite the email stating that a team member would assist during check-in, this was not our experience. We followed the instructions and rang the bell for the office, but we waited for 10 minutes with no response. Ultimately, it was a fellow guest—who was also waiting for assistance—who let us in.
Once inside, we waited another 10-20 minutes to be checked in. The staff member who finally assisted us also appeared to be a member of the cleaning staff. Their attentiveness to guests seems unreliable, as we repeatedly saw other guests waiting around the property for extended periods without being attended to.