Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with indoor pool, near Château Frontenac

Choose dates to view prices

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail
Front of property
Lobby
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Interior detail
Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Business center
  • 10 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
The current price is CNY1,126
CNY1,340 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 18 of 18 rooms

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(71 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(65 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Memory foam bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(147 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Memory foam bed
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(61 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Memory foam bed
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Memory foam bed
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Memory foam bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Memory foam bed
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
Shower/tub combination
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪Cabu - ‬5 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Second Cup Café - ‬1 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

When you stay at Hôtel Palace Royal Centre-Ville par JARO, you'll be in a great location, within just a 10-minute walk of Quebec City Convention Center and Grande Allée. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 234 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?

Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?

Yes. Self parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?

Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an onsite restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal Centre-Ville par JARO like?

Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.

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Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
Children
View

Reviews

10/10 Exceptional

Phenomenal location near Old Quebec, clean rooms, beautiful views.
Heather, 5-night trip

8/10 Very good

Great time

Exactly what we wanted, staff was great and close to all the fun
Marc, 4-night trip

10/10 Exceptional

Fantastic stay!

We had a teriffic stay. The location was central enough, so we could walk to everything we wanted. The atmosphere was fantastic and the staff were very helpful. We could not recommend the hotel more.
4-night trip

10/10 Exceptional

Wonderful

Absolutely beautiful hotel! We loved the room, comfortable beds, great location.
Tracey, 1-night trip

10/10 Exceptional

Nice hotel, close to everything
Robert, 2-night trip

10/10 Exceptional

All staff were friendly, welcoming and very helpful. Thank you all.
Diane, 1-night trip

10/10 Exceptional

Very nice hotel, great location, spacious room
Kapil, 2-night trip

10/10 Exceptional

Great location

The hotel is at the centre of the Old Quebec City with couple minutes walk. My family did enjoy 2 nights at the hotel.
marc, 2-night trip

8/10 Very good

Great location, ok hotel

The hotel has a great location. The rooms are sufficiently big but feel a bit dated (the furniture, no chargers, usb or easy access outlets, older lamps, older TV cable, wifi comes and goes, etc). The unique indoor pool is a nice touch for the families!
Uri, 1-night trip

10/10 Exceptional

Great Hotel very close to Gate St. Jean. Nice room. Super comfortable bed. Nice interior balcony room !
Robert, 5-night trip

6/10 Good

pics looks like bog hotel..is not huge..location is great..very tight parking !!!
peter, 1-night trip

8/10 Very good

Good location near old town

Clean rooms, nice staff. Entrance to hotel can be tricky if multiple cars are in the main entrance area, so had to call the reception to guide us to the underground parking for checking in. The internal courtyard has a nice sauna like tropical feeling with a heated pool surrounded by balconies and huge TV showing underwater scenery from tropical oceans. Walkable to old town and great eating areas.
Gautam, 1-night trip

10/10 Exceptional

Beautiful and great service!!!
Natali, 1-night trip

10/10 Exceptional

Our stay was very enjoyable. The staff was helpful and friendly. The hotel was always clean and the room was very comfortable. We enjoyed our stay very much.
Lisa, 5-night trip

10/10 Exceptional

Location is perfect for someone who like the old Québec adventure.
Mario, 2-night trip

10/10 Exceptional

First visit to Quebec City

This is a lovely hotel with an excellent location for the Old City and the highway to other areas. Our room was comfortable. We had a queen and a queen murphy. Dinner in the hotel restaurant was superb!
7-night trip

10/10 Exceptional

Quebec Trip

First time ever to visit Quebec and comfy bed was great after days filled of walking around.
Clive, 4-night trip

10/10 Exceptional

Great location and service.

Nice hotel. Rooms were quite large. 10-minute walk from old Québec, so an ideal location. Our indoor parking pass was valid until 2 pm the day of our departure, which was convenient. Our room had a balcony overlooking the pool. There was a fairly strong chlorine smell if you opened up the balcony door, so if you are sensitive to chlorine, I would ask for a room that doesn't look out onto the atrium.
Catherine, 1-night trip

10/10 Exceptional

Great hotel

Surprised and delighted with the hotel especially location a block from the Old City. The Steakhouse was great but we did find that one morning the breakfast buffet area looked like kids might have spilled syrup and it wasn’t cleaned up. The other mornings it was fine
4-night trip

10/10 Exceptional

Great location, very nice personnel, wonderful view, beautiful rooms.
Marie-Eve, 2-night trip

10/10 Exceptional

Old Quebec City is a great walking experience
ROBERT, 3-night trip

10/10 Exceptional

We will always come back here

We love this hotel and will always come back to it. It's location was excellent, it was well kept and the staff incredibly friendly. Can't say enough.
Michael, 2-night trip

6/10 Good

Road trip

The hotel was very tired and dated and the welcoming smell of bleach chlorinated pool throughout the Hôtel reception and hallway areas wasn’t very inviting Very poor service no coffee etc provided in the rooms , just sugar , very disappointing
karen, 3-night trip

10/10 Exceptional

Highly Recommend!

The hotel is in the perfect location! 10 min. walk to the Governor’s promenade / Chateau Frontenac / Citadelle. 5 min walk to Parliament. Such a wonderful treat to have a live band play by the pool Friday evening! Evan & Stephanie played great covers and had many dancing in the pool! Highly recommend!
Margaret, 2-night trip

8/10 Very good

Overall pleasant stay

overall good location and comfort stay. Safe and walkable commute to attractions. Public transit nearby and all nice restaurant nearby is great. Door lock was bad and would have been happy if they immediately acted to it and gave other room. but had some hassle and they rectified only 2nd night. also if they had some complimentary breakfast or night complementary drinks would have been better.
Usharani, 3-night trip