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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with indoor pool, near Château Frontenac

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Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Property preview
Front of property - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Interior detail - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Lobby - Hôtel Palace Royal Centre-Ville par JARO (Québec City)
Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Internet access
  • Air conditioning
  • Gym

Main amenities (12)

  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Business center
  • 10 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
The current price is CNY813
CNY967 total
includes taxes & fees
Jan 5 - Jan 6, 2026

Why we love this property

Tasty eats and drinks
This hotel offers a restaurant and bar for varied dining pleasures. Full breakfast is available to kickstart the day.
Dream sleep experience
Hypo-allergenic bedding pairs with memory foam mattresses for dreamlike rest. Blackout drapes create perfect darkness for in-room massages.
Work and play paradise
Located in the city center's entertainment district, this hotel offers meeting rooms and a business center. After work, the sauna, hot tub, and bar await.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(152 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(78 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Sofa bed - queen
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(67 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Sofa bed - king
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Interior | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Private bathroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior) | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Sofa bed - queen
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed | Memory foam beds, in-room safe, desk, blackout drapes

Suite with Panoramic City View, 1 King bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Shower/tub combination
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Memory foam beds, in-room safe, desk, blackout drapes

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(58 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Sofa bed - queen
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(68 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(38 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(55 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Similar properties

Exterior
Hotel Chateau Laurier Quebec
  • Pool
  • Spa
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 1,709 reviews
The price is CNY866
CNY1,031 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Hotel Chateau Laurier Quebec
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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Théâtre Capitole - 2 min walk - 0.2 km
  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Grande Allée - 7 min walk - 0.6 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Second Cup Café - ‬1 min walk
  • ‪Cabu - ‬5 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Hôtel Palace Royal Centre-Ville par JARO puts you in a great location, within a 15-minute walk of Quebec City Convention Center and Château Frontenac. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 234 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from November 17 2025 to November 26 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?

Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?

Yes. Self parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?

Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an onsite restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal Centre-Ville par JARO like?

Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, offering a great space for families with kids and a relaxing atmosphere. (113 reviews)
  • The property's restaurant served delicious meals and offered a great dining experience with many nearby options to choose from. (38 reviews)
  • The hot tub was a treat for guests, offering a unique and enjoyable experience. (39 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
Children
View

Reviews

10/10 Exceptional

Very clean, friendly staff, perfect location
Gilles, 1-night trip

10/10 Exceptional

Good stay
Danny, 2-night trip

10/10 Exceptional

Amazing hôtel, excellent location
Nancy, 1-night trip

10/10 Exceptional

nice large room
Jaye, 2-night trip

10/10 Exceptional

Amazing
Sébastien, 2-night trip

10/10 Exceptional

Great location to stay!
Jhelie Santiago, 6-night trip

8/10 Very good

Good hotel, charming. But a killer hill to get to the congress if you are for a conference there...
David, 4-night trip

10/10 Exceptional

The hotel was great, excellent location. Friendly staff.
Ariagna, 4-night trip

10/10 Exceptional

Convenient location to major attractions, good breakfast selection.
Andrzej, 3-night trip

10/10 Exceptional

Large room, very comfortable bed, great location—walkable to old Quebec City, shops, restaurants, etc.
Kelly, 2-night trip

10/10 Exceptional

Very nice hotel we loved it
Meharwan Singh, 1-night trip

10/10 Exceptional

Great place to stay when visiting Quebec City.
Catherine, 2-night trip

8/10 Very good

The hotel was in the middle of points of interest in the city. Great food, great vibes from the local folks. We shall return. J'aime le Québec! Mercí beaucoup!
John Edson, 2-night trip

10/10 Exceptional

The location was perfect 👌 it was our 2nd time staying at this location and probably will again
Sarah, 7-night trip

10/10 Exceptional

Great place to stay. A little outdated but amazing location for walking old Quebec.
Amy, 3-night trip

10/10 Exceptional

very nice hotel, right at the steps of the old town, shops and restaurants, we enjoyed the spar and the swimming pull too!
Tamara, 3-night trip

10/10 Exceptional

This hotel was wonderful, helpful staff, quick check-in and check-out, concierge was wonderful in helping get taxi wuickly
Donna, 2-night trip

10/10 Exceptional

Great location
Muriel, 1-night trip

10/10 Exceptional

Great place. Very clean and close to many accommodations
Steven, 1-night trip

10/10 Exceptional

Amazing pool and hot tub. Comfortable bed and Murphy bed. Great location.
Vanessa, 3-night trip

10/10 Exceptional

Nice big room for families, unique pool and great location to make a good base to explore the city
Sinead, 2-night trip

10/10 Exceptional

Love the proxmity to old quebec, great staff and clean hotel…
joseph, 3-night trip

10/10 Exceptional

Easy walking distance to restaurants and historic sites
Yuhong, 1-night trip

10/10 Exceptional

good location
Yunchuan, 1-night trip

8/10 Very good

Clean and great location
gordon, 2-night trip