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Hilton Garden Inn Jacksonville

3.0 star property
Jacksonville hotel with indoor pool and restaurant

Choose dates to view prices

In the heart of Jacksonville's shopping district, Hilton Garden Inn offers a vibrant retreat. Take in city views from the rooftop terrace or unwind at the on-site bar after exploring nearby shops. With free public WiFi, a gym for fitness enthusiasts and helpful staff praised by previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station

For families (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is CNY660
CNY746 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Hearing Accessible King Room

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible Deluxe King Room with Tub

  • Sleeps 4

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

2 Queen Premium With In-Room Drink

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 4

Similar properties

Property amenity
Courtyard Jacksonville
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 914 reviews
The price is CNY698
CNY789 total
includes taxes & fees
Dec 26 - Dec 27
Courtyard Jacksonville
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About the neighborhood

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540

What's nearby

  • Challenge Course Park - 3 min walk - 0.3 km
  • Richard Ray Park - 5 min walk - 0.4 km
  • Jacksonville Commons - 9 min walk - 0.8 km
  • Sherwood Park - 3 min drive - 3.3 km
  • Marine Corps Air Station New River - 11 min drive - 17.3 km

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional) - 45 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Panda Express - ‬15 min walk

About this property

Hilton Garden Inn Jacksonville

When you stay at Hilton Garden Inn Jacksonville, you'll be within a 15-minute drive of Camp Lejeune Main Gate and Visitor Center. Guests can take a dip in the indoor pool or grab a bite to eat at Lime & Lemon Asian Fusion, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.95 for adults and USD 6.95 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville offer free cancellation for a full refund?

Yes, Hilton Garden Inn Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Jacksonville?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.

Are pets allowed at Hilton Garden Inn Jacksonville?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Jacksonville?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hilton Garden Inn Jacksonville and nearby?

Hilton Garden Inn Jacksonville has an indoor pool and a fitness center.

Are there restaurants at or near Hilton Garden Inn Jacksonville?

Yes, there's an onsite restaurant, Lime & Lemon Asian Fusion.

What's the area around Hilton Garden Inn Jacksonville like?

Hilton Garden Inn Jacksonville is in the heart of Jacksonville, a short 11-minute walk from Jacksonville Commons and 4 minutes' walk from Richard Ray Park.

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Reviews

Hilton Garden Inn Jacksonville Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The property's location is close to many great restaurants. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Bed
Restaurant
Indoor pools
Family friendly
Water

Reviews

8/10 Very good

Very nice and comfortable place to stay.
Kimberly, 2-night trip

8/10 Very good

The room okay but the shades were broken and held together by paper clips. The office chair was very worn out and the “leather” was coming off. The chair had stains. This hotel needs some love. Also, the website says checkin is at 3pm but it’s not until 4pm.
Ronn, 2-night trip

10/10 Exceptional

Great
Jaime, 1-night trip

6/10 Good

Hallways were warm and muggy feeling
Brian, 1-night trip

10/10 Exceptional

Loved everything about this hotel
Vincent, 4-night trip

10/10 Exceptional

Wonderful outdoor facilities.
Rebecca, 1-night trip

6/10 Good

Perfect for a quick turn around trip!
Mindy, 3-night trip

10/10 Exceptional

Nice place to stay
Shumacher, 1-night trip

10/10 Exceptional

Love this location

As always love this hotel.
Lenora, 1-night trip

10/10 Exceptional

Couples getaway

Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Eryn, 2-night trip

10/10 Exceptional

Amazing staff which made it an amazing stay
Jose, 2-night trip

10/10 Exceptional

Great night staff friendly. Great customer service
colleen, 2-night trip

8/10 Very good

Na
Jason, 1-night trip

10/10 Exceptional

The outside areas were very clean and well maintained. My husband and I spent almost every night out there relaxing. It is so nice to enjoy an evening in a beautiful area. The rooms are absolutely immaculate and the bed was comfortable. Every one of the staff members were welcoming. Airynn was great and happy to help with any questions or needs we had. The rest of the staff was incredibly kind and helpful. We are looking forward to staying there again, we have family in the area.
Barbara, 2-night trip

6/10 Good

As soon as the doors open all you smell is a very strong overpowering smell of garlic. Definitely a turnoff. The hotel was not as clean as it has been the past 2 times staying there. Will not stay there again.
Michael, 1-night trip

10/10 Exceptional

The room was beautiful and the shower was amazing. The staff was amazing and they were very friendly. Would recommend to everyone!!!!!!!!
Italo F, 2-night trip

10/10 Exceptional

Great stay
Sharon, 2-night trip

10/10 Exceptional

I wasn't very happy with their breakfast , the eggs did not taste like real eggs, the potatoes were cold, the French toast was tasteless and the juice containers were empty and was not worth the $12.00.
Herman, 3-night trip

10/10 Exceptional

Excellent Stay

Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Heather, 2-night trip

10/10 Exceptional

.
Brian, 2-night trip

10/10 Exceptional

Great location. Great food.
Melissa, 1-night trip

10/10 Exceptional

Huge room, big tv super comfy beds and pillows
Patience, 4-night trip

10/10 Exceptional

Simply beautiful
LORENA, 4-night trip

10/10 Exceptional

The staff was awesome, and the property is spotless!
David, 2-night trip

10/10 Exceptional

The indoor pool was a wonderful perk for my younger children. Service was excellent with friendly staff and easy check-in/out. Out of the hotels we've stayed in Jacksonville, NC, this is our favorite.
Heather, 2-night trip