I don’t want to leave a bad review, the position right on the Vrijthof was unbeatable and the 2 rooms were lovely.
I advised the hotel by email that we were arriving around 8pm , subject to flight / rail timings.
It was very dark when we arrived at 8.15pm and everywhere was closed.
The hotel isn’t really the one shown lit up in your picture, access is through a small ‘residential type’ front door to the right.There is no signage saying Saillant Hotel after about 20 minutes ring and knocking we were fortunate that another couple arrived who were already in the building, they very helpfully phoned a number that they had and the person answering directed us to 2 locked key boxes and gave the codes to access the keys for the building and the 2 rooms.
On the wall near the door / key boxes there is a small brass plate which says Hotel Maastricht, not Hotel Saillant, there is no other signage and the area was dark and poorly lit so.
Then, into a small shabby hallway leading to a steep staircase.
Our rooms were the only two a the first landing, our daughter went to the back, we were at the front.
We had an amazing , exciting view of the Christmas markets, the ferris wheel etc.
Both rooms were very nicely appointed , but our daughter endured night long plumbing noises, loud enough to record and whoever purchased the 18’’ weird square, extra deep pillows should be made to try and sleep on them for the rest of their lives……..we couldn’t.
It’s really rooms on upper floors,not a hotel