可以免费取消我在银河城酒店的预订并获得全额退款吗？

是的，银河城酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

银河城酒店是否有停车场？

是的，自助停车免费。停车位数量有限。

银河城酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 USD 55。

何时可在银河城酒店办理入住和退房？

开始办理入住：12:00；停止办理入住：00:00。退房时间为 10:30。提供快速入住、快速退房、无接触办理入住和无接触办理退房服务。

银河城酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

银河城酒店周边区域环境如何？

从银河城酒店仅需9 分钟步行可至乌达瓦塔凯勒保护区，20 分钟步行可至康提湖。

康提银河城酒店住宿优惠| Hotels.com 好订网

Q: 银河城酒店是否有停车场？

是的，自助停车免费。停车位数量有限。

Q: 银河城酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

10/10 绝佳

2025 年 8 月 7 日

All the staff are kind, and the service is also good. Room is clean and spacious, especially bathroom.

??，1 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 22 日

The hotel was nice but they couldn’t find our reservation and wanted to charge us for a rate they charge people who show up last minute. I went into my Expedia app and messaged them and then they could find it. Room was nice and clean.

Jodie，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 11 日

Chris，2 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 20 日

Fantastic service, wow. check in efficient, smooth, staff helpful and very accommodating and helpful. Zero complaints here, absolutely fantastic

Henward，4 晚行程

Expedia真实住客点评

10/10 绝佳

2019 年 1 月 18 日

Nice stay in Kandy with great view.

We spent one night here in a nice and spacious room on the fourth floor with great views. The service is nice, the room menu is provided from a nearby restaurant. Breakfast could be more fancy, but if you are into Sri Lankan breakfast you'll enjoy.

Marton，1 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2018 年 12 月 20 日

Bra ställe

Rent och snyggt hotel God frukost väldigt trevlig och hjälpsam personal

Veronica，1 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2018 年 9 月 27 日

Pretty good..staff were accomodating .pleasant food is great too..would recommend

sunil，1 晚行程

Expedia真实住客点评

4/10 尚可

2018 年 8 月 26 日

No room at the inn

We arrived at the hotel after a long bus ride to be told they'd double booked our room and we were out of luck. We were taken to a sister hotel of lesser value & with no view. There, a series of negotiations lasting over an hour took place to convince us to stay. This included a cash rebate of some of our monies on checkout. However, on checkout, no-one knew anything about it. Very disappointed.

2 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 8 月 25 日

Family room

The hotel perfectly suited a one night stay for a family. It seemed a little out of town- on a hill and the festival was on so it was great for that night to be a bit quieter for children. All in all 8-10 mostly due to lack of personality

Margaret，1 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2018 年 7 月 24 日

Disappointing stay

Disappointing stay. Basic things like a guest manual in the room to outline services available and basic info about hotel is not available. There is no restaurant on site and I believe breakfast is served on level one but again no signs or info about times or menue. There is a fridge in the room but empty. No water provided! The lift stops between floors which is strange. Bathroom is big and includes a bath but can not be used as plug is leaking. The shower is in the bath but no screen provided so water is all over the floor. No shampoo or conditioner provided or hair dryer. The bathroom smells as there are no windows, wifi is available but password is only provided on request!! We stayed in Sri Lanka in hotels significant cheaper with much better basic service and guests focus.

Rosmarie，1 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2018 年 7 月 19 日

少しかび臭かった以外はいい

2 晚行程

Expedia真实住客点评

6/10 好

2018 年 3 月 11 日

We were staying in Kandy as a layover to head north. We felt pressured into using the ‘tours’ provided by the hotel, when we were just looking to get transferred to our next accommodation. We felt misinformed about the public transport by staff at the hotel as they wanted us to use their facilities. Other than this the hotel had a great buffet breakfast!! The bed was comfortable and the room was very clean. The bathroom needed some maintenance, but nothing major.

1 晚行程

Expedia真实住客点评

6/10 好

2018 年 3 月 5 日

Good choice and value for the money. Good service. Nice small breakfast with very friendly service staff.

1 晚行程

Hotels.com真实住客点评

8/10 很好

2018 年 2 月 19 日

3 star but clean

It is Sri Lanka so don’t expect a 4 star The staff are a 5 star. Very helpful and make a home made breakfast every morning Hotel is located in the middle of the city and still very quiet Easy to get a tuk tuk or taxi Great start point to explore kandy

ulco，3 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 17 日

何よりスタッフが誠実で感じ良い。

このサイトで予約後間もなくホテル側から直接、挨拶と無料送迎サービスのメールが届いた。キャンディ駅から車で15分位の、静かな場所にある。周辺は住宅地のようだったが、部屋からの景色は良く、朝は鳥のさえずりが聞こえてきて、キャンディはいい所なあ、と思った。ホテルのディレクターのZameekさんと、ガイド兼ドライバーのLaxmanさんには、本当にお世話になった。母と私の希望を聞いて、オリジナルのツアーを割と手頃な価格でアレンジして貰った。Zameekさんには、翌日宿泊予定のヌワラエリヤのホテルまで、単に効率良く案内するだけでなく、スリランカの事を色々教えてもらって、道中面白かった。ヘアピンカーブがひたすら続く道を、またキャンディまで帰るのは大変だったと思う。運転、お疲れ様でした。ありがとうございました。

Akiko，1 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 4 月 15 日

Like staying in your friends hotel

We felt really well looked after especially after my wife needed to go to a doctor urgently late on our second night - the staff found a lovely doctor, organised a tuk tuk, sent a staff member with us to make sure we got to the doctor ok and the medicine needed. In general, the staff we great, very friendly and helpful. Always asking was everything ok, did we need any help but not pushy. We really liked the breakfasts, which changed a little every day but plenty of fruit and local Sri Lankan food. We organised for the hotel to pick us up from Colombo airport when we arrived. Despite our plane being delayed the driver was waiting for us, and made sure we got some food and water before we departed. Mr Laxman, the hotels resident tour guide, was brilliant. He suggested several things in and around Kandy but we had our own ideas and he was happy to help with whatever we wanted. His English is very good and he knows the entire area very well. He realised we liked to try different food, so would stop randomly and pick up fresh fruit for us as we went around. He organised a wonderful day trip to dambulla and a safari. His team of drivers were very good and happy to stop anywhere along the way. I've grown weary of hotel guides that just push their standard trips on visitors, but Mr Laxman was very helpful in getting our preferences met. He even brought us traditional homemade new year's food on new year's morning when we were leaving.

Hotels.com真实住客点评

8/10 很好

2017 年 3 月 2 日

très bon rapport qualité/prix

Hôtel très bien situé (à 15min à pied de la gare et en bas du quartier des affaires, collé au Dutch Hospital). Chambre confortable et très propre. Je le recommande pour y séjourner en transit à Colombo!

Hotels.com真实住客点评

10/10 绝佳

2017 年 2 月 21 日

Great staff

Spacious room with modern amenities. Great staff, they were all very accommodating. The entire staff had a smile on their faces. Great location, close to Kandy city.

Hotels.com真实住客点评

8/10 很好

2017 年 2 月 15 日

Hotel was OK, nothing grand for the price.

Hotel was a kilometer away from city center, room was large and comfortable, but a small TV was placed far for viewing. No in house restaurant, food was supplied on request.

Hotels.com真实住客点评

10/10 绝佳

2017 年 2 月 6 日

中心地から少し離れていますが

中心地よりも坂を登った上の方に位置していました。スタッフが素晴らしかったのと、部屋が清潔で広く、個人的には素晴らしいホテルでした。ドライヤーはフロントで貸してくれます。歯ブラシはありません。次の日の朝食もとても美味しく、また、キャンディからヌワラエリヤまでの移動の車もとても良心的な料金で用意してくれて、素晴らしい滞在となりました。

Expedia真实住客点评

10/10 绝佳

2017 年 1 月 16 日

elegante y muy atentos

Hotel muy elegante con un bufet desayuno muy bueno y amplio servicio a tu disposición.

Hotels.com真实住客点评

10/10 绝佳

2017 年 1 月 5 日

Amazing Hotel to stay!

1. This hotel is located in the amazing location of Kandy from where you can have a nice Mountain view. 2. Staff is very polite, down to earth, they welcomed us with fresh fruit juice. 3. Rooms are very clean, spacious, with bathtubs (if you choose to have 1) 4. Hot water, cold water - water supply is continuous. 5. Staff arranges tuk-tuk for you in 10-15 minutes. Just ring them and they will make it at your footstep. 6. Please speak with Zameek (Manager) & Laxman (Tour Manager) of the Hotel. They are awesomessstt people whom you can see in Kandy. 7. Laxman will help you to design your itinerary very well. He will arrange a tuk tuk tour for you guys as well upon request. 8. regular clean ups are performed if you leave the key at the reception. 9. Overall we just loved our experience in this hotel. 10. Beautiful city this is - Kandy that! Please make your stay even more beautiful by living in this Hotel.

Expedia真实住客点评

4/10 尚可

2016 年 12 月 23 日

Hotels.com真实住客点评

8/10 很好

2016 年 12 月 10 日

Mooi hotel,prachtige schone kamers.

Bij aankomst hartelijk welkom geheten. Bijzonder vriendelijke eigenaren. We hadden een hele mooie schone kamer. Heerlijke bedden. 'S Avonds héérlijk vis gegeten. Pracht omgeving. Een echte aanrader!

Expedia真实住客点评

10/10 绝佳

2016 年 12 月 8 日

Hôtel récent, bien situé.

Hôtel bien situé, 5 minutes en tuc-tuc du temple de la dent. Récent, propre, chambre au confort parfait. Wifi fonctionnant parfaitement. Accueil très chaleureux avec un personnel très gentil et aux petits soins.

Hotels.com真实住客点评

银河城酒店

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常见问题

可以免费取消我在银河城酒店的预订并获得全额退款吗？

银河城酒店是否有停车场？

银河城酒店提供机场接驳班车吗？

何时可在银河城酒店办理入住和退房？

银河城酒店店内或附近是否有餐厅？

银河城酒店周边区域环境如何？

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关于银河城酒店的点评

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9.2

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10/10 绝佳

??

10/10 绝佳

Jodie

8/10 很好