Breakfast via rooftop views were fantastic.... breakfast stellar....!
Deborah
Deborah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Clean room and great staff
Ruth Vanesa
Ruth Vanesa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Hermoso lugar, Muy buena experiencia en una casona antigua. Adem[as la vista desde el restaurante es hermosa
Alfredo
Alfredo,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
marshall
marshall,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
After traveling around Central American I ended up at The El Carmen Hotel! It was the BEST Hotel since I started my travels! The staff was very friendly and helpful! The bathroom was like a spa. Our breakfast was packed to go since we had an early morning shuttle. The location was also perfect!
Maryann
Maryann,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 13 日
I was given perhaps the worst room in a hotel that seemed empty. The WiFi was not working in the room and I shared my concerns several times to no avail. The shower drain was clogged and at not getting a response to my WiFi issues I felt the shower drain issue was a lost cause too, so I never said anything. I just unscrewed shower drain to prevent water from overflowing onto bedroom floor. I inquired about the Trek to Acatenango and not only was I provided incorrect information, the add the hotel advertises is misleading. I was never informed that after paying the hotel $400 Quetzales for the trek, the company supervising the tour would request an additional $100 Quetzales to enter Acatenango Volcano Park or that when I arrived at the summit of Acatenango I would need to pay an additional $200 Quetzales to get close to see the active Volcano Fuego erupt. I was also not informed that I would be sleeping in communal tents with other individuals. Very deceiving. Although it is centrally located and one of the most recognized hotels in Antigua, travelers are better off staying else where. In discussions with acquaintances that I made on this trip there are many other wonderful and reasonably priced hotels in Antigua offering exceptional service.
Jorge
Jorge,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Beautiful hotel, very nice rooftop terrace and centrally located.
Lindsay
Lindsay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
The lady at the concierge desk is so incredibly nice and very very helpful. I had a thousand questions and she answered all of them. The hotel is extremely accommodating. Be aware there are only stairs no elevator so if you have mobility issues. The rooftop Cafe where you can eat breakfast is really stunning with views of all the volcanoes.
Lance
Lance,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Onica
Onica,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 18 日
Todo bien
Gabriela
Gabriela,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 16 日
Very nice hotel. All staff were great. Nice location and good restaurant.
The bed was too soft.
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
andrew
andrew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 11 日
They have self parking which is good for me
Mario
Mario,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
The rooms were extremely clean and comfortable, very walkable in the city, and wonderful staff! We booked a romantic dinner at the rooftop restaurant, and it was above and beyond. Wonderful stay overall!
Ansley
Ansley,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Beautiful property, helpful staff, very walkable area. Loved this stay!
Ansley
Ansley,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 7 日
A must in Antigua!
Awesome stay, friendly staff, great bed and sheets, air conditioner, great hot water, great Food, great Location!!!!
Afif
Afif,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Everything was nice.
hector
hector,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Was a very cute and cozy experience
David
David,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 5 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Great staff
Elizabeth
Elizabeth,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
La Mejor Vista y el Mejor desayuno
Volveremos
nestor
nestor,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Amazing and friendly staff. Very clean. Rooms a bit small but the king size beds seem bigger than normal and very comfortable. Great breakfast included. Roof terrace for dining as well with a fantastic view of the volcanoes.