The room was disgusting. It had a stale, musty odour, despite the window being wide open on our arrival in the middle of winter. The kettle was covered in muck, had food stains and was full of stagnant water. The carpets were disgusting, in the room as well as in the public areas. Not only were they not vacuumed but they had ground in dirt. The beds were really uncomfortable. The bathroom was a health hazard. There was urine stains down the front of the toilet, dirt and filth around the whole toilet including up the tiled walls. The shower cubicle had brown stained door seals as they have not been cleaned for years, if at all. There was broken plastic from the seals left on the floor of the shower cubicle. The tiles on the floor of the cubicle were stained and have never been cleaned. The shower heads had brown deposits coming out of them and the water pressure was non existent. There was no lock on the bathroom door and you could not lock the room door from the public area. The TV did not work. Avoid this hotel!!! A report will be submitted to Environmental Health and HSE.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 29 日
Room adequate for the 1 night I stayed there. Nice bathroom, looked like it had been fairly recently renovated. Breakfast pretty average. Area quieter than some of the other hotels on Osborne Road. Friendly staff and service. All in all good value for a budget hotel in this area where there is a lot of competition
Philip
Philip,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Lovely staff, great rooms/food.
Ann-Marie
Ann-Marie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Very friendly staff, great location for surrounding bars and an easy walk into town.
James
James,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Always a friendly welcome, and great breakfast - you won't find a better poached egg! A couple of minor maintenance glitches in the room, but the receptionist was happy to note them for attention after our departure.
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Room was comfortable and clean. Staff were fantastic, very welcoming. Lots of options for food nearby. Fairly close to town centre. Breakfast was excellent
Tom
Tom,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 15 日
Room was clean and warm. Bed and pillows a bit lumpy and firm for my liking so didn't sleep as well as I'd have liked. Breakfast was very good and staff were first class.
Deborah
Deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Always a great day here, super friendly staff, rooms always clean and comfy beds. Breakfast is excellent. Highly recommend.
Katie
Katie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 15 日
Linda
Linda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
I have stayed at Osborne Hotel a couple of times now whilst out on 'work dos'. The rooms are spotlessly clean and have everything that you require for an overnight stay. The staff are exceptionally friendly especially Laura on Reception. She makes you feel so welcome. Full English breakfast the next morning is also wonderful!
Gabrielle
Gabrielle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Great value for money. Very helpful and friendly staff. Comfortable room. Everything we needed
Deborah
Deborah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
The staff were absolutely wonderful , very helpful and accommodating ,
Would highly recommend this hotel
Yvonne
Yvonne,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Very friendly staff, clean and comfortable room.
Elizabeth
Elizabeth,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Great staff. Everyone very helpful and friendly. Great location. 20 mins walk to centre or take the bus from the bus stop just across the road. Restaurant attached to hotel was fab for evening meal. Great food and great price.
Peter
Peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Room was clean (although there was a sandwich in the bedside drawer left by previous inhabitants!), staff eere so so friendly and helpful, breakfast was yummy and ao decent considering included in price. A total gem of a find!
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
The hotel is in a good location, only a short walk from the city centre. There are a few free parking spaces which is nice. Rooms are basic and a bit dated but ok, shower performance in the family room was not great. Breakfast is good. Staff are very friendly.
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Georg
Georg,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 10 月 5 日
sarah
sarah,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 1 日
Good location, good room, the lady at the desk was helpful.
Ghyslain
Ghyslain,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 1 日
Great breakfast with waitress service and a convenience store across the road
Sally
Sally,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Staff were fabulous from checking in to check out , through the night and at breakfast (which was lovely too!) Definitely stay here again
Michaela
Michaela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Lovely clean hotel. 15 min walk from Newcastle city centre and close to public transport options. Italian restaurant attached who were happy to provide food to take back to the room (food was excellent too!). Staff were really friendly and helpful and having a grab and go breakfast you child pre order was a great option