Located close to Santa Fe Center Mall, Holiday Inn México Santa Fe, an IHG Hotel offers a vibrant retreat with international cuisine at L Etoile. Tee off on site or unwind with dry cleaning and laundry services. Guests praise the helpful staff and convenient amenities like the gym, business center, free in-room WiFi.
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
What's nearby
Expo Santa Fe Mexico - 3 min walk - 0.3 km
Parque La Mexicana - 10 min walk - 0.9 km
Santa Fe Center Mall - 10 min walk - 0.9 km
Ciudad de los Ninos - 12 min walk - 1.0 km
KidZania Santa Fe - 12 min walk - 1.0 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 43 min drive
Benito Juarez International Airport (MEX) - 49 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
Mexico City Buenavista Station - 18 min drive
Mexico City Fortuna Station - 20 min drive
San Rafael Station - 27 min drive
Santa Fé Station - 14 min walk
Restaurants
Café Torino - 2 min walk
Los Canarios - 1 min walk
Carl's Jr. - 2 min walk
Café Torino To-Go - 1 min walk
Taquearte - 1 min walk
About this property
Holiday Inn México Santa Fe by IHG
When you stay at Holiday Inn México Santa Fe by IHG, you'll be within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. Guests can visit the fitness center for a workout or grab a bite to eat at L Etoile, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, World Trade Center Mexico City and Angel of Independence Monument are within a short drive. Public transportation is close by: Santa Fé Station is just 14 minutes by foot.
At a glance
DONE
Hotel size
95 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (MXN 58 per day)
Onsite valet parking (MXN 58 per day)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Golfing
Working away
Business center
2 meeting rooms
Conference space (3892 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
L Etoile - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 150 for children
Parking
Self parking costs MXN 58 per day
Valet parking costs MXN 58 per day
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe
Frequently asked questions
Does Holiday Inn México Santa Fe by IHG offer free cancellation for a full refund?
Yes, Holiday Inn México Santa Fe by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn México Santa Fe by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn México Santa Fe by IHG?
Yes. Self parking costs MXN 58 per day. Valet parking costs MXN 58 per day.
What are the check-in and check-out times at Holiday Inn México Santa Fe by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
What is there to do at Holiday Inn México Santa Fe by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn México Santa Fe by IHG?
Yes, L Etoile offers international cuisine.
What's the area around Holiday Inn México Santa Fe by IHG like?
Holiday Inn México Santa Fe by IHG is a short 16-minute walk from Santa Fe Center Mall and 16 minutes' walk from Expo Santa Fe Mexico.
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Holiday Inn México Santa Fe by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 27, 2025
Excellent hotel. The restaurant staff was super friendly and we loved the food!
paola
paola, 2-night trip
10/10 Exceptional
Apr 22, 2025
Great place. Quiet and safe.
JEZREEL
JEZREEL, 3-night trip
10/10 Exceptional
Dec 1, 2024
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Andrew
Andrew, 3-night trip
10/10 Exceptional
Mar 24, 2025
Excelente
Luis Angel
Luis Angel, 1-night trip
10/10 Exceptional
Apr 3, 2025
Super
Jimena
Jimena, 1-night trip
8/10 Very good
May 5, 2025
Perfect location, friendly staff
The hotel itself was clean and the employees at the reception were amazing. Very friendly and professional. They helped us all the time. The bedsheet of the room were stained ( there was some ink and other food stains). Everyday we were short of towels and they didn't refill the toilet paper. We would call the receptionist and it would be delivered right away. Location is perfect and plenty of stores, food and malls nearby. Very safe all day all night. Will stay again.
Jose
Jose, 5-night trip
10/10 Exceptional
Dec 27, 2024
Good
Eugenio
Eugenio, 1-night trip
10/10 Exceptional
Feb 23, 2025
Yes
mariza
mariza, 1-night trip
8/10 Very good
Dec 10, 2024
.
Maria
Maria, 1-night trip
8/10 Very good
Dec 8, 2024
All good
Diana Paola
Diana Paola, 4-night trip
8/10 Very good
Sep 13, 2024
What I liked the mostvwas the bed and the pillows.
What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
ROGELIO
ROGELIO, 2-night trip
10/10 Exceptional
Aug 10, 2023
0
Daniel
Daniel, 1-night trip
10/10 Exceptional
Sep 27, 2025
Muy cómodo, limpio y restaurantes muy cerca, buena ubicación
EVA JUDITH
EVA JUDITH, 1-night trip
10/10 Exceptional
Sep 6, 2025
Victor
Victor, 2-night trip
10/10 Exceptional
Aug 12, 2025
Rogelio A
Rogelio A, 1-night trip
6/10 Good
Aug 3, 2025
Pésima atención en la recepción
Pésima atención en la recepción, sin importar que sea socio club IHG, deberían capacitar al personal para dar una mejor atención al cliente.
LUIS EDGAR
LUIS EDGAR, 1-night trip
10/10 Exceptional
Jul 31, 2025
Excelente hotel!
La atención fue excelente de todo el personal desde que llegamos y en el desayuno. A pesar de que mi habitación daba a la avenida principal, no se escychaba ruido y la verdad dormí delicioso. Excelente colchón y almohadas.
Luz María
Luz María, 1-night trip
4/10 Fair
Jul 25, 2025
El hotel que reserve no era donde yo lo solicité pedi me ubicaran a otro de la misma cadena aún tuviera que pagar un extra y fue negado