My booking clearly stated check-out time as 2 pm but hotel insisted check-out is 12 noon despite me sharing the reservation details.
Abdulla
Abdulla,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Rent værelse super venlige personale.
Mustafa
Mustafa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
Friendly staff, clean hotel and close to Haram
Muhammad
Muhammad,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
Muhammad
Muhammad,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Amazing staff, fantastic services
Sabrin
Sabrin,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Muhammad
Muhammad,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 18 日
Abdo
Abdo,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Brilliant hotel, shuttle and buggy takesyki haram and you never wait for them, they always outside waiting. Rooms are super clean and large, lobby area is grand and has plenty of seating
Hassan
Hassan,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Mirsab
Mirsab,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 1 日
Clean and neat but disturbed sleep
Lovely, clean and neat ..only issue is at 7am the construction outside starts which disturbs your rest
Zaheer
Zaheer,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 17 日
Great service, friendly staff and transport to haram was available 24/7.
Saleha
Saleha,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Ali
Ali,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Hamidou
Hamidou,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 6 日
My checkout time is 2pm but they let me out 12pm.that’s really weird
Arman
Arman,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Abdullah
Abdullah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Enjoyable stay
Large room, excellent service and the shuttle to the haram especially the golf cart was frequent - Really pleased with the food on offer both for breakfast and dinner at affordable price
Ayan Yassin
Ayan Yassin,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
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Dr. Mohammad Maksudur
Dr. Mohammad Maksudur,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 21 日
The hotel has buggies at the bust stop which is very good, my experience with the drivers of those buggies were a bit inconsistent some of them are very agitated and driving like it’s a video game while others showed excellent customer service.
When I arrived in the buggy with my massive piece of luggage I was met by an amazing gentleman managing the valet or the concierge as he quickly looked around to see if there are any bill boys in sight and there was none he helped with the luggage and instructed the buggy driver to take me in until he hands me to a bill boy
This was one of the quickest check in experience I ever had in Makkah! I usually expect long queues and wait time of checking in at any of the Haram area hotels but this was under 5 minutes
The bus to Al Haram is not worth the ride , the drop of is a 10 minutes walk from the closest door and an elevator ride down to the closest holy mosque gate so walking from the hotel and taking the buggy is a quicker option.
Tried the room service and the food was quick and very well made, potion was big and the room service delivery staff was very polite.
Overall experience was up to the Marriott standards which is great for a city like Makkah.