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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools, near Baldi Hot Springs

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Villa, 2 Bedrooms, Mountain View | Balcony
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Lake
Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center

For families (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(114 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 168 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Raúl Castaño - ‬4 min drive
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Waterslide
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with onsite activities like horseback riding, ziplining, and hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and an indoor pool, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 12-minute walk from Baldi Hot Springs and 19 minutes' walk from Ecotermales Fortuna. Travelers say that the hotel is in a great location.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Hot springs
Breakfast
Food
Volcano
Children
Restaurant
Family friendly

What guests liked

  • Breakfast was consistently described as great, fantastic, and plentiful with many options. (162 reviews)
  • The hot springs and pools were fantastic, well-maintained, and offered a variety of temperatures and features. (85 reviews)
  • The spa services and hot springs were highly praised for being amazing, luxurious, and relaxing. (54 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Awesome

Delicious breakfast, excellent room service, very friendly and helpful staff, beautiful view of the volcano.
Angel, 3-night trip

10/10 Exceptional

Comfy bed and great breakfast included. Lots to do on the property and close to all the tours.
Tina, 2-night trip

10/10 Exceptional

Un súper hotel en Costa Rica

Un hotel increíble, la comida su restaurante muy limpio sus áreas muy limpias el Personal en general super amable VERONICA de recepción una gran persona en verdad muy amable les recomiendo mucho. Este hotel sus vistas al volcán una maravilla sus aguas termales son increíbles
Mario juan, 1-night trip

10/10 Exceptional

Friendly staff. Spacious rooms. Great for families.
2-night trip

10/10 Exceptional

Great resort

2nd time for our family. The kids love the water slides and the wet bar in the warm thermal pool. The restaurants are good and the shuttle service is very efficient. The view on Arenal is stunning.
3-night trip

10/10 Exceptional

We loved it

Amazing place and so affordable
Christina, 3-night trip

10/10 Exceptional

Great resort with plenty to do

Stayed here for 6 days, rooms are spacious and nothing spectacular compared to a more modern style room but makes up for it with a balcony that faces the Volcano. There a several hot springs and one has a swim up bar that was fantastic. They also have a pool with a pretty lengthy fast slide, the breakfast here is top notch. Plenty of choices to choose from, the hotel also offers a view point, within the resort, that you can take a 5 minute drive that over sees the Volcano, amazing view!! It’s a short 10 minute drive to La Fortuna so for me it worked out perfectly as I didn’t have to worry about heavy traffic flow coming in and out of the resort. Staff helps with booking any activities you may be interested in booking. Overall I’d definitely stay here again 10/10
Tony, 6-night trip

10/10 Exceptional

We had a great times in the hot springs and pools!
Gris -, 3-night trip

10/10 Exceptional

Excellent place to stay.
Scott, 3-night trip

10/10 Exceptional

Nice resort and friendly staff.
Wei, 2-night trip

10/10 Exceptional

Happy birthday

Love this place, 7th time
seer, 1-night trip

10/10 Exceptional

I love the property and the staff very friendly
Wendy, 1-night trip

10/10 Exceptional

Instalaciones de lujo, limpio, seguro, vistas excelentes, piscinas termales, buena comida
Anabel, 1-night trip

10/10 Exceptional

Nice hotel and service.
alejandro, 1-night trip

10/10 Exceptional

Buen hotel

En general el hotel expectacular, tiene de todo, tal vez faltan más espacios para poner paños como camas o sillas, al tener el pase del día la gente pasa buscando tener una cama o sillas, ya que la gente pasa pendiente de tomar las camas de la piscina aunque tengan cosas
Mario, 2-night trip

10/10 Exceptional

Great property, so much to see and do
Stephen, 3-night trip

10/10 Exceptional

Beautiful expansive property with access to multiple hot springs, a mountain lake and an incredible Arenal view point.
Raymond, 2-night trip

10/10 Exceptional

My favorite thing about this facility is the Hot Spring swimming pools.
Charlene, 2-night trip

10/10 Exceptional

Amazing place 100% recommend
Bryan, 2-night trip

10/10 Exceptional

Beautiful property!
Annai Aguirre, 3-night trip

10/10 Exceptional

Super

Everything was amazing. Pools had different temperatures varying from very hot to cold. Restaurant had a good selection and wet bar had a good lunch menu. Would definitely want to stay there again.
Jesus, 4-night trip

10/10 Exceptional

Beautiful property with a great breakfast and prime location. The only small negative is the resort allows kids everywhere, it would be nice if the swim up bar or one of the hot pools was adults only.
Daniel, 3-night trip

10/10 Exceptional

el hotel muy lindo, las habitaciones amplias, el personal muy amable, la comida muy buena tanto del restaurant como las pizzas a la piedra del bar de la piscina.
SOLEDAD, 3-night trip

10/10 Exceptional

Excelente servicio y hermosas instalaciones
Wilson Romero, 2-night trip

10/10 Exceptional

Hemos ido varias veces y es excelente tan pronto podamos volvemos y nos quedamos aquí otra vez Es un lugar muy agradable y uno siente la privacidad por la seguridad que hay
ROBERTO Fransisco, 7-night trip