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Hampton Inn & Suites Memphis Germantown

2.5 star property
Pet-friendly Germantown hotel with 24-hour fitness, connected to a shopping center

Choose dates to view prices

In the heart of Germantown, Hampton Inn & Suites Memphis Germantown offers a haven with free to-go breakfast and 24-hour gym access. Unwind by the seasonal outdoor pool or recharge at the business center with in-room WiFi nearby. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY967
CNY1,158 total
includes taxes & fees
Jan 18 - Jan 19

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

LCD TV

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, cribs/infant beds

Studio, 1 King Bed, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

LCD TV

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (hearing acc)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Accessible, Corner (hearing acc)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

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9.2 out of 10, Wonderful, 44 reviews
The price is CNY1,313
CNY1,572 total
includes taxes & fees
Feb 8 - Feb 9
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About the neighborhood

Map
1680 South Germantown Road, Germantown, TN, 38138

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 19 min walk - 1.6 km
  • University of Memphis - 16 min drive - 14.7 km
  • Beale Street - 24 min drive - 37.8 km
  • Graceland - 24 min drive - 34.1 km
  • FedExForum - 25 min drive - 38.5 km

Getting around

  • Memphis International Airport (MEM) - 21 min drive
  • Memphis Central Station - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Local Lime | Germantown - ‬13 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Jojo’s Espresso - ‬2 min walk

About this property

Hampton Inn & Suites Memphis Germantown

Hampton Inn & Suites Memphis Germantown puts you within a 15-minute drive of Wolfchase Galleria and University of Memphis. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Sofa bed
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 19 to May 31:
  • Swimming pool

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Frequently asked questions

Does Hampton Inn & Suites Memphis Germantown offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Memphis Germantown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Memphis Germantown?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hampton Inn & Suites Memphis Germantown?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hampton Inn & Suites Memphis Germantown?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Memphis Germantown?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Hampton Inn & Suites Memphis Germantown and nearby?

Hampton Inn & Suites Memphis Germantown has a seasonal outdoor pool and a 24-hour fitness center.

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Reviews

Hampton Inn & Suites Memphis Germantown Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good with plenty of options and delicious choices. (28 reviews)
  • The property is close to many restaurants and offers a variety of dining options within a short walk. (7 reviews)
  • Parking was safe, secure, and easily accessible with a convenient location. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Bed
Restaurant
Family friendly
Shower
Trip
Coffee

Reviews

2/10 Poor

Customer service at the front desk was subpar. Request for housekeeping was ignored. Room could have been cleaner.
Toby, 2-night trip

8/10 Very good

Parking was safe and secure. Breakfast was good. Room was clean. Only downside to room is that the temperature controls were either unresponsive or inoperative.
Steve, 2-night trip

4/10 Fair

Premium prices for an average at best stay. This hotel looks great from the outside and has nice public areas and is in a great location, but that’s where it ends. The rooms aren’t anywhere near as modern as I’d hoped for, the showers were luke warm when the hotel was booked (improved on the last day when half the hotel had checked out), the rooms were musty and took two days to air out (Memphis is humid all year around and you have to keep air running), I could see through the towel made to be the shower mat, the hair dryers were not properly cleaned, and the breakfast eggs would have left my plate with a light breeze. None of these items would have been a big deal if they weren’t charging 30 percent more than the other side of town. There is simply more bang for your buck in Germantown for the same experience. I booked two rooms that were equally mediocre and the other shower was even worse and the room even mustier. I was trying to treat my family to a nicer spot than the alternatives and instead paid extra for absolutely nothing. I feel very ripped off by this place. Not because it was bad, but because it simply doesn’t live up to its own pricing.
Dan, 4-night trip

10/10 Exceptional

Awesome. Super clean. Great location
David, 3-night trip

2/10 Poor

I paid for a room at this hotel only to be told at check in that I had been moved to a different hotel without my knowledge. I was still charged for the more expensive hotel.
Jodi, 1-night trip

2/10 Poor

I wish I’d had breakfast. But since they gave my reserved room away to someone else, I was forced elsewhere
Jonathan, 1-night trip

10/10 Exceptional

Comfort in Germantown

Easy check in. Clean and quiet. The area surrounding this hotel also has great shopping!
Ashley, 1-night trip

10/10 Exceptional

Nice
Emmanuel, 1-night trip

10/10 Exceptional

All good. Only negative was heating/cooling unit fan wouldn’t turn off. Too breezy and noisy in the room from it. Minor complaint.
Paul, 1-night trip

8/10 Very good

Hotel was clean !! Parking wss great !! Staff was very friendly
Margaret, 2-night trip

10/10 Exceptional

everything was perfect
Deanna, 2-night trip

10/10 Exceptional

Great property in walking distance to good restaurants and shopping.
Kelly, 1-night trip

10/10 Exceptional

Great
Debbie, 1-night trip

10/10 Exceptional

Staff is amazing.
Mark, 7-night trip

6/10 Good

Moldy shower Air conditioner is loud Sink does not drain well
Lisa, 1-night trip

8/10 Very good

The staff was friendly, and the hotel very nice. It’s central to most everything. My only issue was the mattress was terrible, too hard.
Carolyn, 1-night trip

10/10 Exceptional

The hotel was absolutely beautiful and very clean. The only thing that I can say that I didn’t like about it was the pillows. They were awful, but other than that, the beds were comfortable. Everything was clean. Loved that they had shampoo soap and conditioner in the shower is ready for you.
Tabitha, 1-night trip

10/10 Exceptional

Family Reunion

I really enjoy my stay at this hotel. The staff is friendly and helpful. I will be returning.
Dwayne, 1-night trip

8/10 Very good

Initial staff was
Darren, 2-night trip

8/10 Very good

Good
Clarence, 2-night trip

8/10 Very good

Staying at this Hampton Inn was nearly perfection! It was quiet, non-smoking and the staff was very friendly. My room was very clean and cozy. The only complaint about my room was my having to unplug the refrigerator because it was rattling so loud to where I couldn’t stand it anymore. Lastly, on my second day there, I had the breakfast in the lobby. It was okay. Lots of choices. Only I immediately became sick upon reentering my room and felt bad for the remainder of the day. Imagine taking a 4 hour trip home and having to stop to vomit every 20 miles. I loved the stay, but I probably won’t have the breakfast again.
Sliced fruit and peach cocktail juice
Scrambled eggs, chicken sausage and roasted Yukon gold potatoes
Michael, 2-night trip

10/10 Exceptional

Enjoyed our stay
Kathy, 1-night trip

6/10 Good

The property is looking a little worn. The “breakfast” leaves a lot to be desired; the scrambled eggs were inedible while the make your own waffles were great! Potatoes were soggy and we didn’t try the breakfast meats and biscuits and gravy. There was yogurt ( yay) and a nice selection of breads/bagels. The coffee was pretty bad ( although they tried with canisters of dark, medium and decaf. The deal breaker: I watched a staff member wipe a serving spoon with the same cloth she wiped the counter and put it back. One more thing: we spilled coffee in our bed. I thought housekeeping would have changed the linens but merely made the bed. We will stay there again as it is the closest hotel to our family in Memphis.
Garilynn Alpern, 3-night trip

10/10 Exceptional

Fue muy buen hotel. Sencillo pero bueno
Gabriel, 1-night trip

6/10 Good

Th rooms and bathrooms are dated
Dwight, 1-night trip