This has taken me forever to put together as I was hopeful hotel management would step up. When we arrived (middle of summer the hotel AC had been out for days). They reassured us that the HVAC system had been repaired and was cooling. We were assigned our room. Only to pass multiple dehumidifiers on our way down the hallway. It was so humid that the wallpaper was releasing from the walls. We got to our room that smelled mold and rot. We immediately went back to the front desk and let the lady working know that we could not stay because of the condition of the room. Brittany (front desk) was so very kind and helpful. I asked Brittany if she would call hotels.com and let them know the situation so we would get a refund. She tried, but the hotel phones were down. Brittany gave us the hotel email information and told us to email them, and they would take care of it. We ended up having to dispute it on our credit card and the hotel was uncooperative with hotels.com We ended up losing over $300 because we couldn't stay in a mold infested building with no AC and temperatures close to 100.
Brian
Brian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Sergio
Sergio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Only thing used this visit was the kitchen in the room sooo nice to be able to shop for food and cook meals instead of eating out all the time.
James
James,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Staff was extremely helpful with any questions I had. Had an issue one night getting into my room they stopped there task and assisted me right away. People there are very polite and helpful cannot say it enough that if your in the area stay here don’t have to eat out all week long either with the kitchen in your room. Will be staying there again the next time I’m in the area.
James
James,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 21 日
Nightmare on Palmer Lane
absolutely disgusting
Warren
Warren,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Jennifer
Jennifer,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Beatriz Araceli
Beatriz Araceli,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 17 日
Staff very helpful
Keith
Keith,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great staff on site ! And great price
Mark
Mark,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 25 日
Not happy with my stay. The fitted sheet kept coming off the mattress and and the mattress had a plastic cover so you would be sleeping on plastic by the time you would wake up
Adam
Adam,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Linda Jean
Linda Jean,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Marj
Marj,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Omar
Omar,7 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
It was great for a race weekend!!
Debra
Debra,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 8 日
Raymond
Raymond,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 24 日
Guadalupe Gamez
Guadalupe Gamez,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 31 日
The front desk was awesome! So fast, helpful and friendly.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 1 月 23 日
Disappointed
Nice hotel and decent service checking in but I won’t be back. I don’t like hotels with no proper breezeway and a ramp for a luggage cart or automatic doors. The front desk is closed at night so if you need something, you are S.O.L., because nobody answers the numbers that are given for guests in need and nobody calls back when you leave a message. I wasn’t given a wifi password at check in and of course couldn’t get one later because nobody is available to help.
Cody
Cody,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2023 年 5 月 31 日
The property claimed to accept pets but after checkin they required an additional $200 non refundable deposit for our small dog. We were unable to stay in the room and they would not refund our payment.
Steve
Steve,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2023 年 4 月 30 日
The girl at the front desk was noticeable irritated because she had to get off her cell phone to check us in, then we got to our room only to find out that the water in all of the room was brown. We called the girl at the front desk and she told us that was a normal experience and that it happens just to run the water and it will get clearer. I don’t want to shower in brown water or use it to brush my teeth, no apologies of any kind, absolutely horrible non existent customer service!
jacob
jacob,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 1 月 17 日
Raymond
Raymond,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 12 月 31 日
⭐⭐⭐⭐⭐
My stay at Savannah was AMAZING! The fact that this Inn was affordable, it is also placed in a very convenient location near shopping centers and even a car wash within the same grounds as the inn. Service also #1, workers are on top of cleanliness & trash remove. Laundry room, business office & Gym area on site as well. Definitely recommend this inn to anyone planning to stay in Pleasanton, Tx