Overall are good.
If the hotel can improve the sound insulation that will be great.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Clean, quiet and friendly staff.
Marilyn
Marilyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Courteous staff.
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 12 日
Room was fine. Staff pleasant. Nothing stands out as being excellent except the location. The hotel is in a gorgeous spot overlooking the Niagara river. However the ambience of the hotel looks like it should be at a random exit off the interstate. It doesn’t match the quaint, homey vibe of Lewiston. Decor is worthy of a RedRoof Inn. Disappointing.
Jody
Jody,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Mario
Mario,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Kimberly
Kimberly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
A great place to stay! Quiet, clean, with a great full breakfast included! We'll be back...
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Janice
Janice,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 14 日
The staff was courteous, the room very clean.
Ellen
Ellen,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 7 日
Parking is terrible. Night time desk personnel grumpy and unfriendly. Cleaning staff excellent. Bar staff very pleasant. Room average but very comfortable.
Richard
Richard,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 3 日
Staff were attentive and knowledgeable. Room was to be a handicapped room. The following should be added to be a true handicap room.
1. Add safety hand bars in shower
2. Add safety hand rails on both sides or commode.
3. The location of the handicapped room 412 is along was from elavators.
4. Handicap rooms are better located on the first or second floors. In the event of an emergency that requires evacuation, and assuming the elevator does not work getting down one flight of stairs will likely be the most a person with disabilities will be able to do.
5. In general rm 412 needed some maintenance touch ups, especially in the bathroom.
6. Sign displaying hotel amenities was not accurate. We intended to have food from the bar on Monday and upon inquiring, were informed food was not available.
7. Room prices were within acceptable standards.
8. Continental breakfasts were good. Foods were hot and tasty. Good variety of foods and beverages.
Joan
Joan,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Room was very clean, breakfast was fresh, room temperature was good
John
John,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 1 日
The first room we were assigned to had a very strong offensive odor. We were reassigned to a different room. The room had no hot water. We weren’t able to shower and my husband had to shave with cold water. The front desk had no resolution. There was no manager on duty, she didn’t know when the manager would be in “I don’t know their schedule,”no on call manager, there was no maintenance person available, she never apologized for the inconvenience, said I would have to get ahold of the manager if I wanted any compensation or resolution. They have no plan for solving conflicts.
Karen
Karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
The hotel itself was gorgeous from construction to upkeep and the staff was always available and courteous. I have no doubt I will be staying in the same location the next time I want to visit the falls!
Lilli
Lilli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Great place and location
Mitchell
Mitchell,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Jim
Jim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Matthew
Matthew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
Tammy
Tammy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 28 日
This hotel hosts events with the ballroom being on the second floor in the middle of the building with guest rooms all around the ballroom. After traveling all day, the last thing I needed wasa wedding 40 feet from my doormymy
Dennis
Dennis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
It was a lovely and clean room with a wonderful view. My only complaint would be the lack of parking next to the building for handicapped/older folks late night and lack of street lighting for the long walk to the boating launch parking.
Kristen
Kristen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Eggs and waffles..so yummy..
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
The hotel was beautiful! The bars and restaurants and area around the hotel was so quaint with several options within walking distance. Disappointed the bar was closed on a Saturday night, but there was a wedding happening upstairs, so maybe that’s why. We would definitely stay again!!!
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
Please put carpets in the 4th floor rooms. It was very loud above us.