Zerenity Hotel & Suites

3.0 star property
Hotel with restaurant, near Cebu International Convention Center

Choose dates to view prices

Experience the warmth of Cebu at Zerenity Hotel & Suites, where a grocery store, coffee shop and on-site restaurant Zen Cafe await. Unwind in the garden or enjoy free self parking and newspapers; guests praise this hotel for its helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Bidet
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Bidet
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
San Miguel Road, Corner 1st St. Villa Amores, Apas, Cebu City, Cebu, 6000

What's nearby

  • Cebu IT Park - 1 min walk - 0.1 km
  • Ayala Malls Central Bloc - 2 min walk - 0.2 km
  • Gaisano Country Mall - 10 min walk - 0.9 km
  • Waterfront Cebu City Casino - 13 min walk - 1.2 km
  • Ayala Center - 4 min drive - 2.6 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Dean & Deluca - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Ally Mango - ‬4 min walk
  • ‪Korean Beautiful Chicken - ‬6 min walk
  • ‪Mang Inasal - ‬4 min walk

About this property

Zerenity Hotel & Suites

At Zerenity Hotel & Suites, you'll be just a 5-minute drive from Waterfront Cebu City Casino and Ayala Center. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zen Cafe - Onsite restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 600 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for PHP 1150.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Zerenity Hotel Cebu
Zerenity Hotel
Zerenity Cebu
Zerenity
Zerenity Hotel & Suites Cebu Island/Cebu City
Zerenity Hotel Suites
Zerenity Hotel & Suites Hotel
Zerenity Hotel & Suites Cebu City
Zerenity Hotel & Suites Hotel Cebu City

Frequently asked questions

Does Zerenity Hotel & Suites offer free cancellation for a full refund?

Yes, Zerenity Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Zerenity Hotel & Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Zerenity Hotel & Suites?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Zerenity Hotel & Suites?

Yes, an airport shuttle is available. The charge is PHP 600 per vehicle one-way.

What are the check-in and check-out times at Zerenity Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Zerenity Hotel & Suites?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (14-min walk) is nearby.

What is there to do at Zerenity Hotel & Suites and nearby?

Zerenity Hotel & Suites has a garden.

Are there restaurants at or near Zerenity Hotel & Suites?

Yes, there's an onsite restaurant, Zen Cafe.

What's the area around Zerenity Hotel & Suites like?

Zerenity Hotel & Suites is a short 14-minute walk from Waterfront Cebu City Casino and 3 minutes' walk from Ayala Malls Central Bloc.

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Reviews

Zerenity Hotel & Suites Reviews

7.8

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities

Reviews

8/10 Very good

Location is very convenient for tourist and locals
R', 2-night trip

10/10 Exceptional

Nice Hotel Near IT Park

Good location and great value for your money.
Carlos, 4-night trip

8/10 Very good

It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful
Michael, 3-night trip

10/10 Exceptional

I love that there's a 7-Eleven right next to the hotel.
Paul Jazon, 5-night trip

10/10 Exceptional

Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Elwood, 7-night trip

10/10 Exceptional

Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
AUGUSTO, 15-night trip

10/10 Exceptional

Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Timothy Steven, 10-night trip

10/10 Exceptional

Excellent Customer Service

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
Victoria, 1-night trip

6/10 Good

Disappointed....

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
William, 3-night trip

4/10 Fair

We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Mydel, 7-night trip

8/10 Very good

Overall great

Amazing man receptionist He was so kind Weak Wi-Fi connection
1-night trip

10/10 Exceptional

とても快適に過ごせました!予約のときは騒音がちょっと心配だったんですが、実際に滞在してみると全然問題なし。スタッフの方もみんな親切で、歩いて3分くらいでレストランがたくさんあって、とても便利でした。Wi-Fiも快適で不自由なく使えました。
Harumi, 10-night trip

4/10 Fair

スタッフはフレンドリーだったが、デポジットが2000ペソだったが、返却時は1000ペソしか預かっていなかったと言われた。部屋のカードキーの扱いも雑でしばらく見つからなかった。
Masako, 5-night trip

6/10 Good

まぁまぁかな
Yuji, 1-night trip

8/10 Very good

서비스 굳

자주 이용하는 호텔로서 위치 및 서비스에 만족합니다.
CHULHEE, 2-night trip

10/10 Exceptional

I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
2-night trip

10/10 Exceptional

It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
RT, 4-night trip

10/10 Exceptional

This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
BONG, 3-night trip

6/10 Good

Hotel room not as described.

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Antonio, 3-night trip

8/10 Very good

セブは水圧と電波が…

シャワー 水圧が… お国の問題なので仕方ないけど… メンテナンス呼んで対応して貰いましたが水がかなり弱かったです。 その他は何の問題もなくセキュリティーの人もいるし安心でした。
KOJI, 5-night trip

8/10 Very good

新しい綺麗なホテル

シャワーの水圧も良く、温水が水に変わる事もなかったのがとても良かった。朝食も混んだつすること無く美味しくいただいた。ただメニューが少なく感じるが、この金額では妥当である。正面の道路側は景色は良いがうるさいため、裏の民家側の部屋に変更してもらい、静かであった。ただ、この地域はI Tパークなので、夜でもざわざわとしているのは仕方が無いと思います。
信一, 7-night trip

6/10 Good

When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Maria, 1-night trip

8/10 Very good

The staff are excellent. Good cleaning and sanitation. Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.
4-night trip

8/10 Very good

浴室洗面所のフロアが濡れていた。シャワーのお湯が非常に弱い。ベッドルームのサイドライトが片側消灯
Harison, 1-night trip

8/10 Very good

The room 504 showr has problem already inform staff
Cindy, 1-night trip