6/10 Good
Jan 7, 2026
The balcony and ocean view were lovely. Unfortunately, the bathroom had an unpleasant smell and we were told the wrong time for the park tour that wasn't addressed well. Mistakes happen, but when I sent them a WhatsApp to confirm the time (after waiting for 15 minutes at 7 am for the pick up), the reception said the tour was still coming and continued to say this when I followed up for another 30 minutes. It was 45 min in total before they discovered and admitted that they had gotten the time wrong and it would be another 1.5 hours. We missed the early animals in the park, woke up early, and waited on the busy road for 45 minutes. Again, I understand mistakes happen but they then stopped responding to my messages after this and didn't offer anything other than a brief apology when noting the mistake. For the prices we paid to stay here, the quality of the room, and the service, I do not recommend it unfortunately.
Katrina
Katrina, 3-night trip








































