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CasaSur Palermo Hotel

4.0 star property
Hotel with spa, near Distrito Arcos

Choose dates to view prices

Photo gallery for CasaSur Palermo Hotel

Property entrance
Executive Room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Reception
Bicycling
In the heart of Palermo, CasaSur Palermo Hotel offers a sophisticated retreat. Indulge in international cuisine at Sacro restaurant, unwind with a massage or facial at the spa, and enjoy free bicycle rentals to explore Serrano Square.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Non-smoking
  • Gym
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Health club
  • Free use of bicycles
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace

Why we love this property

Spa getaway
This hotel boasts a full-service spa offering facials and massages to pamper the body. A health club and fitness room complete the wellness experience.
Eclectic dining choices
This hotel's restaurant serves international cuisine with vegan and vegetarian options. A complimentary buffet breakfast starts each morning.
Sleep coziness elevated
Sink into premium bedding while enjoying blackout drapes for undisturbed rest. Guest rooms feature a minibar and private balcony.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Pleno Palermo Soho

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 697 reviews
Pleno Palermo Soho
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About the neighborhood

Map
Costa Rica 6028, Buenos Aires, Capital Federal, 1425

What's nearby

  • Distrito Arcos - 15 min walk - 1.3 km
  • Palermo Soho - 16 min walk - 1.4 km
  • Serrano Square - 3 min drive - 1.6 km
  • La Rural Convention Center - 3 min drive - 1.8 km
  • Alto Palermo Shopping Center - 4 min drive - 2.8 km

Getting around

  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 10 min drive
  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive
  • Buenos Aires Artigas Station - 5 min drive
  • Buenos Aires Palermo Station - 17 min walk
  • Buenos Aires February 3 Station - 22 min walk
  • Ministro Carranza Station - 9 min walk
  • Colegiales Station - 13 min walk
  • Olleros Station - 17 min walk

Restaurants

  • ‪La Parrilla de Tomahawk - ‬2 min walk
  • ‪Arena Café - ‬1 min walk
  • ‪Uptown.ba - ‬3 min walk
  • ‪Oli Ba - ‬1 min walk
  • ‪Atte. Pizzeria Napoletana - ‬2 min walk

About this property

CasaSur Palermo Hotel

At CasaSur Palermo Hotel, you'll be within a 10-minute drive of Obelisco and Palermo Soho. You can visit the spa to indulge in massages or facials, and Sacro serves international cuisine. Other features include a health club, a fitness center, and free bike rentals. The property is just a short walk to public transportation: Ministro Carranza Station is 9 minutes and Colegiales Station is 13 minutes.

At a glance

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Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

Dining

Sacro - This restaurant specializes in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

Children & extra beds

  • Rollaway beds are available for USD 82 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

CasaSur Palermo Hotel
CasaSur Hotel
CasaSur Palermo
CasaSur
CasaSur Palermo Hotel Hotel
CasaSur Palermo Hotel Buenos Aires
CasaSur Palermo Hotel Hotel Buenos Aires

Frequently asked questions

Does CasaSur Palermo Hotel offer free cancellation for a full refund?

Yes, CasaSur Palermo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at CasaSur Palermo Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at CasaSur Palermo Hotel?

Sorry, there's no onsite parking at CasaSur Palermo Hotel.

What are the check-in and check-out times at CasaSur Palermo Hotel?

You can check in starting at 3 PM. Check-out time is noon.

Is there an onsite casino at CasaSur Palermo Hotel?

No, this hotel doesn't have a casino, but Puerto Madero Casino (13-min drive) is nearby.

What is there to do at CasaSur Palermo Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services.

Are there restaurants at or near CasaSur Palermo Hotel?

Yes, Sacro offers international cuisine.

Does CasaSur Palermo Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around CasaSur Palermo Hotel like?

CasaSur Palermo Hotel is a short 9-minute walk from Ministro Carranza Station and 14 minutes' walk from Palermo Soho.

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Reviews

CasaSur Palermo Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property is well-located with many top-quality restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Restaurant
Coffee shop
Cities
Breakfast

Reviews

10/10 Exceptional

Two night stay. Good staff, good location

Staff were very friendly and helpful. Room was a good size but perhaps a little stark and not cosy. I was in BA for business and there was not a good working space in the room. Area is good with lots of restaurants nearby.
Kate, 2-night trip

8/10 Very good

Nice hotel with large rooms in lovely Palermo Hollywood.
Daniel, 5-night trip

10/10 Exceptional

It was great, happy we picked the property
Dayna, 4-night trip

10/10 Exceptional

Great location & great friendly staff
Eric, 5-night trip

10/10 Exceptional

Great location in fun neighborhood. Stayed for business trip but would be excellent choice for vacation spot.
Garrett, 3-night trip

10/10 Exceptional

Excellent staff. Truly excellent!
Casey, 4-night trip

10/10 Exceptional

Very good, centrally located, attentive staff

This hotel is a great location as a home base to tour BA. Great breakfast, nice restaurant, very attentive doorman and front desk, a pleasant overall experience. Roofdeck nice for sunbathing/ wine with friends. The pool (2nd floor deck) is a little small. I'd definitely stay again and in fact likely will.
Matthew, 3-night trip

10/10 Exceptional

The hotel is beautiful, clean and quiet. The staff are very friendly and helpful.
Lillian, 8-night trip

8/10 Very good

I like the place and the property
Maria, 2-night trip

10/10 Exceptional

Amazing property! Very convenient location to restaurants!
Ravinder, 3-night trip

10/10 Exceptional

Great vibe
Luis, 1-night trip

10/10 Exceptional

Perfect location on a very nice hotel with a great restaurant on the first floor.
Jose Daniel, 2-night trip

10/10 Exceptional

Best hotel in Buenos Aires

Best area. Many good restaurants and coffee shops. Hotel is really fantastic. Rooms great . Staff amazing
Raymond, 2-night trip

8/10 Very good

Very nice property. Large room Pool was closed for upgrade. But Possibly due to unfortunate celebrity death a few weeks earlier
Christopher, 1-night trip

10/10 Exceptional

Excellent
Victor, 3-night trip

6/10 Good

.
Carmen, 1-night trip

6/10 Good

Great location md very walkable. Not an overly friendly staff and room/carpet in hallway felt dated

10/10 Exceptional

Staff was great from the start. I had really heavy bags, and it was nice that the team grabbed them and took them to the room as well as in the cab. When I left, the bag storage was great so I could roam around town. Let an expensive hat in the room when I checked out and they had saved it for me.
Edward, 1-night trip

10/10 Exceptional

My place to stay in Palermo

I recently stayed for 5 nights at this hotel. I have everything good to say about it . The location is near restaurants and bars in very secure neighborhood of Palermo. The staff is very courteous and helpful. They had wonderful recommendations of things to do. The hotel is very clean and well kept right next to an awesome café is you decline the hotel breakfast. The hotel offers a free tour of the city with a guide who is very knowledgeable of the city and speaks both Spanish and English fluently. I highly recommend
Rafael, 5-night trip

8/10 Very good

All good
Carla, 3-night trip

6/10 Good

Most staff did not speak English or understand much. Did not verify information and asked us to leave during our 2 day stay when we had 6 days..
Narinder, 6-night trip

4/10 Fair

The staff was so rude and not friendly, We stayed at the SLS before our stay here and loved that much better! We stayed for 4 nights. The location is perfect but I would rather stay at a further hotel location for better staff and service. The front desk staff would only give us one key. They said it was a rule. My friend or I had to take turns getting escorting to our room so they could let us in. I was asking the kitchen staff for almond milks. They have it. I guess they assumed I didn’t understand Spanish, they were talking about us and laughing in our face. They never greeted us when we would arrive in the hotel or in and out of the hotel. The only time they were nice was at checkout. Also, I saw ants in the room around the snack bar.
Diamond, 4-night trip

6/10 Good

For a four star hotel at this price, we were disappointed. The staff who checked us in weren’t overly friendly or helpful. We wanted to check in, order room service and relax. It took 3 trips back to the front desk to get into our room and get the lights turned on. Then we called the front desk and room service line a few times before eventually ordering food outside the hotel. They wouldn’t let the person bring it up so we had to go back down and get it. The room was really nice and very clean. The cleaning staff were good. One additional item we didn’t expect from a hotel of this price was that they charge for every single item (for example we had to pay for each coffee we wanted in our room in the morning). No free morning coffee in your room at an 4 star hotel was surprising. All in all we had the same level of service we received from 2 star hostels that cost a quarter of the price.
Graham, 2-night trip

8/10 Very good

This was our final hotel after seven weeks away we were travel weary and there were clear pros and cons to this hotel. Staff were amazing, Laura on the front desk in particular. Location and surrounding area was what we wanted and needed. However for the price and status of this hotel it is tired and not up to spec. Firstly there were many reviews of the AMAZING rooftop bar being one of the best in BA. It is closed - and when asked about it there was no real comment or explanation offered/ this is one of the reasons we booked this property so disappointing to find this. It’s a dark empty rooftop space with some garden furniture but not even a tap or jug to get a cold water ( this remains advertised on the website despite clearly being shut for some time) $3 for a Nespresso capsule - Really! & $18 ( USD) for a small plate of French fries! Flagged with staff - yes management know customers complain was the reply. The pool area needs some love - it and the spa area are tiled with mosaic / but walking barefoot thru this space, tiles would come undone and stick to your feet! A staff member saw this on one occasion and giggled and walked off with the tile in hand. The pool is missing many such tiles and it’s little things like this that take the sheen off a hotel that has the real potential to be very luxurious. The dark corridor walls to the bedrooms and the rooms them selves are scuffed and dirty - not a major thing but lowers the impression of the place.

8/10 Very good

Emanuele, 1-night trip