We were really looking forward to our stay, but unfortunately, it fell short of expectations. Our room was situated right next to a very noisy kitchen extractor fan, which not only disrupted our sleep but also caused the room to smell strongly of stale food. We had to ask a member of staff to switch the fan off just to be able to sleep.
To make matters worse, there was loud rave music coming from the kitchen area late in the evening. My husband raised the issue with staff and, although the music briefly stopped, it started up again soon after. I had to go down personally a second time to complain, which was frustrating.
On a more positive note, the breakfast was very nice and the hotel’s location, with views of the lake, is truly lovely. However, the hotel itself is looking rather tired since our last visit and could really benefit from a fresh coat of paint and a bit of TLC.
Unfortunately, the noise and lack of attention to guest comfort really impacted our stay.