可以免费取消我在21 楼 360 套房顶楼酒店的预订并获得全额退款吗？

是的，21 楼 360 套房顶楼酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

21 楼 360 套房顶楼酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

21 楼 360 套房顶楼酒店是否有停车场？

是的。自助停车收费为每天 USD 26。

21 楼 360 套房顶楼酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 USD 100。

何时可在21 楼 360 套房顶楼酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：20:00。退房时间为 12:00。提供快速入住、快速退房和无接触办理退房服务。

在21 楼 360 套房顶楼酒店及其附近有什么游览观光项目？

您可前往健身中心进行您的日常锻炼。

21 楼 360 套房顶楼酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

21 楼 360 套房顶楼酒店拥有配备厨房或小厨房的自炊式房间吗?

是的，每间房间都配备小厨房，还包括意式浓缩咖啡机、冰箱和微波炉。

21 楼 360 套房顶楼酒店周边区域环境如何？

21 楼 360 套房顶楼酒店位于耶路撒冷市中心，仅需 1 分钟步行可至本耶胡达大街，8 分钟步行可至耶路撒冷大犹太会堂。

耶路撒冷区21 楼 360 套房顶楼酒店住宿优惠| Hotels.com 好订网

Q: 在21 楼 360 套房顶楼酒店及其附近有什么游览观光项目？

您可前往健身中心进行您的日常锻炼。

Q: 21 楼 360 套房顶楼酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

8/10 很好

2023 年 8 月 28 日

2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2017 年 11 月 7 日

Appalling Customer Service

Customer service is the worst among all the hotels which I have stayed in the world. The front desk staff called Clarin is in particular rude, knowledgeless and lazy. The room is dated and dirty. The drainage system is poor and in a desperate need of repair as it takes a long time for waste water to be discharged from the bath tub and every sink.

isa，5 晚行程

Expedia真实住客点评

8/10 很好

2017 年 2 月 14 日

很好的酒店

復式的房間很寬敞,在21樓景觀很開闊.可惜入住那兩晚剛遇上大暴風雨,窗台及天花板漏水很狼狽.

Hotels.com真实住客点评

6/10 好

2025 年 9 月 4 日

Disappointing

The staff was nice - however the sign on the office said that it was open from 8 am till 8:30 pm - in reality, there was no one in the office till around 9 am and by 8 pm everything was all shut down for the night. Cleanliness was okay - however the place needs better maintenance. There are any number of places where you can see water damage on the walls - that needs to be spackled and painted. Towels are frayed, etc. Little things are frustrating too - the clothes hangers provided are cheap, bent out of shape hangers from dry cleaners. But worst of all was the fact that the description is just way off. Nowhere is there any mention of the fact that the bedroom and bathroom are up a flight of semi-circular stairs. Had we known that we have to go up and down stairs to the bathroom, to take a shower, to go to bed - we never would have booked this. Additionally, the listing on Hotels.com states: "On-site fitness center A rare find - enjoy convenient access to fitness facilities during your stay." -- except when you ask to use it - you are informed that it has nothing to do with the hotel and there is a fee to use this -- this is deceptive. We are Gold members and were supposed to receive a bottle of wine - which we never got and when I tried to bring this to their attention - there was nobody in the office. There's more - but you get the picture. This place has potential - but truth in advertising would be nice and we will not return, nor recommend it to anyone.

Oreet，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 19 日

Excellent location and very comfortable. Clean but can be maintained slightly better. Would definitely stay there again

Moshe，14 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 14 日

We were a group of 5 and in any other place we would have been forced to get two rooms. This hotel has two bedrooms and a sofa bed in the living area. Fully equipped kitchen, huge dining area and amazing views. The breakfast is a choice of one of the nearby restaurants and was perfect. The place is a little old, but for our needs it was absolutely amazing. Oh, and the reception crew was the most helpful I have ever encountered. We will 100% stay again and recommend to everyone.

Svetlana，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 9 日

A Perfect Family Stay at the 21st Floor Hotel – Highly Recommended! We recently stayed at the 21st Floor Hotel in Jerusalem for a family vacation, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, friendly, and attentive to every need—whether it was giving us tips on the best local restaurants or helping us organize transportation. One of the biggest highlights of this hotel is its unbeatable location. It’s situated right in the heart of Jerusalem, and we loved how close it was to everything. Machne Yehuda Market is just a short walk away. We also walked to the Western Wall (Kotel) several times during our stay. It’s about a 25-minute walk through the beautiful streets of Jerusalem, and we really appreciated being able to experience the city on foot. The suites themselves are exceptional. We stayed in one of the family suites, and it was incredibly spacious—plenty of room for everyone to relax. The suite was thoughtfully designed with a modern touch, and the large windows gave us breathtaking panoramic views of the city. The layout is perfect for families, with separate areas for sleeping, lounging, and even a small kitchen space that came in handy. Another thing that stood out was the impeccable cleanliness of the hotel. Housekeeping kept everything spotless, and the suite felt fresh and well-maintained every day.

AnAs，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 8 日

prof

great host and great place to stay

Ari，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 6 日

Our stay at this apartment was honestly unforgettable! From the moment we walked in, we were blown away by how spacious and comfortable the room was—it felt more like a full suite than a typical vacation rental. There was so much room to breathe, unpack, and just settle in, which made a huge difference for us. The location couldn’t have been better. Being right in the center of Jerusalem meant we were able to walk to most of the main attractions, amazing restaurants, and shops. Whether we wanted to explore the Old City, grab a bite nearby, or just take in the local atmosphere, everything was so accessible. But hands down, the best part was the view. Being on the 21st floor gave us this absolutely breathtaking, wide-open view of the city. We spent every morning and evening just looking out the window or stepping onto the balcony—it’s something that pictures just can’t capture. It gave us a real sense of peace and perspective. Also, major shoutout to the cleanliness. The place was spotless when we arrived—everything felt fresh, well-kept, and thoughtfully prepared. You could tell the hosts really care about making sure guests are comfortable. This place really made our trip feel special. It was a perfect mix of location, comfort, and those little “wow” moments that you don’t forget. Would absolutely stay here again!

Oz，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 31 日

Great

Jerrold，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 3 日

This is the best place I’ve stayed in I had one thing that bothered me and that was the in the winter they don’t have air conditioning only heating and if you are like me and need to sleep cold it can get in the way a lot but let me tell u it was still worth it this place is amazing but they should fix that all in all 10/10

Yissacher Dov，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 6 日

Position and View is Great

Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else

3 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2024 年 9 月 28 日

During check-in, the receptionist demanded an additional payment with various claims. I insisted that I shouldn't pay anything beyond the VAT, but the worst part was that he spoke to us disrespectfully. We didn't receive the wine in our rooms as stated, and nothing was upgraded for us.

ido，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 5 月 14 日

Ari，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 1 月 11 日

easy check in. very friendly helpful staff wasn't able to use AC

Abraham，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2023 年 10 月 11 日

Very beautiful , great location , very comforatble , i recomend it a lot !

Elizabeth，2 晚行程

Expedia真实住客点评

8/10 很好

2023 年 10 月 10 日

Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.

Stephen，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2023 年 10 月 4 日

Izhak，2 晚行程

Expedia真实住客点评

10/10 绝佳

2023 年 9 月 21 日

It was a good trip with excellent hotel.

SON，4 晚商务旅行

Expedia真实住客点评

8/10 很好

2023 年 9 月 18 日

Bernard，4 晚行程

Expedia真实住客点评

10/10 绝佳

2023 年 8 月 13 日

Views are great especially facing old city

Scott，3 晚行程

Expedia真实住客点评

10/10 绝佳

2023 年 8 月 1 日

Penthouse luxury!

This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!

Stephen，4 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 7 月 31 日

Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.

Carmelita，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2023 年 7 月 27 日

Magnifique vue sur Jérusalem et à pied de Ben Yehouda street… très active en soirée.

eric，2 晚行程

Expedia真实住客点评

10/10 绝佳

2023 年 7 月 17 日

Spacious rooms and location is good

Mariya，2 晚家庭旅行

Expedia真实住客点评

21 楼 360 套房顶楼酒店

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可以免费取消我在21 楼 360 套房顶楼酒店的预订并获得全额退款吗？

21 楼 360 套房顶楼酒店是否允许携带宠物入住？

21 楼 360 套房顶楼酒店是否有停车场？

21 楼 360 套房顶楼酒店提供机场接驳班车吗？

何时可在21 楼 360 套房顶楼酒店办理入住和退房？

在21 楼 360 套房顶楼酒店及其附近有什么游览观光项目？

21 楼 360 套房顶楼酒店拥有配备私人热水浴缸的客房吗？

21 楼 360 套房顶楼酒店拥有配备厨房或小厨房的自炊式房间吗?

21 楼 360 套房顶楼酒店周边区域环境如何？

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8/10 很好

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