Skip to main content

SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby - SureStay Hotel by Best Western Castro Valley (Castro Valley)
Exterior - SureStay Hotel by Best Western Castro Valley (Castro Valley)
Free breakfast - SureStay Hotel by Best Western Castro Valley (Castro Valley)
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board - SureStay Hotel by Best Western Castro Valley (Castro Valley)
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board - SureStay Hotel by Best Western Castro Valley (Castro Valley)
Located on the Strip, SureStay Hotel by Best Western Castro Valley offers a convenient stay with free breakfast and in-room WiFi. Unwind after a day of exploration knowing that helpful staff are available at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY567
CNY624 total
includes taxes & fees
Jan 4 - Jan 5, 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Lobby
Comfort Inn Castro Valley
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,009 reviews
The price is CNY701
CNY772 total
includes taxes & fees
Jan 25 - Jan 26, 2026
Comfort Inn Castro Valley
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • Golden Tee Golfland - 3 min drive - 4.3 km
  • Sulphur Creek Nature Center - 4 min drive - 2.9 km
  • Eden Medical Center - 4 min drive - 4.3 km
  • Lake Chabot Spa - 4 min drive - 5.4 km
  • Hayward Japanese Gardens - 5 min drive - 4.3 km

Getting around

  • Oakland Intl. Airport (OAK) - 20 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 34 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Coliseum Station - 20 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪i-Tea - ‬3 min drive
  • ‪Café Rumi - ‬3 min drive
  • ‪Peet's Coffee & Tea - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

SureStay Hotel by Best Western Castro Valley puts you within a 15-minute drive of Oakland Arena. Guests will have free perks like breakfast, WiFi, and self parking. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Castro Valley?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Restaurant
Breakfast
Grocery store
Location
Service staff
Quiet - room
Store
Bed
Trip

Reviews

10/10 Exceptional

Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at
Velina, 2-night trip

10/10 Exceptional

Had everything we needed, clean, would recommend!

Simple, clean and had everything we needed for a quick sleep. Friendly helpful staff. Would definitely stay here again!
Karen, 1-night trip

8/10 Very good

Friendly staff and nice room
Alison, 1-night trip

8/10 Very good

Friendly staff and cleaning.
Luis, 8-night trip

10/10 Exceptional

Clean place
Andres, 2-night trip

10/10 Exceptional

It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center!
theresa, 1-night trip

10/10 Exceptional

Front desk staff were welcoming and friendly! There’s a Safeway and some restaurants directly across the street within walking distance which was nice. I did not have a vehicle during my stay, so that was really convenient! I didn’t venture further down the street because I was there for just one night, but I think there may have been some more restaurants. Good sidewalks & traffic lights to keep you safe if you have to hoof it!
Laura, 1-night trip

10/10 Exceptional

Dropped off my son at Cal for his second year. I’ve always stayed here when I travel to the East Bay Area. There is a Safeway across the street. Near downtown Castro Valley for restaurants and entertainment. Will continue staying here.
stalin, 1-night trip

8/10 Very good

It was clean and comfortable.
Yuan Neng, 1-night trip

8/10 Very good

Good location
Alan, 1-night trip

10/10 Exceptional

I am very satisfied with my stay
Robin, 1-night trip

6/10 Good

room has smell of smoke
Ralph, 1-night trip

8/10 Very good

Clean. Well managed. Excellent value for money. I will definitely stay again.
Murat, 1-night trip

8/10 Very good

Staff was friendly, helpful.
Ralph, 1-night trip

10/10 Exceptional

Great place
Esteban, 1-night trip

10/10 Exceptional

The area and the staff was excellent.
James, 2-night trip

2/10 Poor

So old and ran down! Celebrating my 16th anniversary… just a bad experience!
Ashley, 1-night trip

6/10 Good

Hotel was Ok until I saw tons of bugs on window sill, made me look a little closer. Pillows were flat and not comfortable. AC worked great…it actually got too cold. Bath Tub had rust stains, sink was outside of bathroom.
Angelika, 1-night trip

8/10 Very good

There is a shopping center across the street with a few easy eating options (we chose Panda Express). There was a good frozen yogurt option for dessert. If you want to "fend for yourself", there is a large Safeway Supermarket with lots to choose from. The slow check-in was due to an illness in the primary front desk person so I am assuming it was temporary. The staff was friendly and when we needed help with the TV, they responded quickly. Clean, neat accommodations which fit our needs and a good quality bed.
Jan, 1-night trip

10/10 Exceptional

snagged a great deal at the last second. Got a peaceful, sorely needed sleep in a comfortable setting.
Glenn, 1-night trip

8/10 Very good

Nice stay!
Jennifer, 1-night trip

6/10 Good

I didn't like that no elevators, I had to take a downstairs 1 King bed. I needed 2 queen beds
Rosalind, 14-night trip

8/10 Very good

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Lois, 1-night trip

8/10 Very good

Affordable and cozy
Omid, 1-night trip

10/10 Exceptional

Front desk staff very friendly and helpful.