Great hotel, this is probably more of a booking issue with hotels.com. After 2 flights with extreme delays and cancelled flights even before reaching this destination which was not my final stop. I booked a hotel for the night on hotel.com with my only option being the night of the 25th as it was about 1am. When I reached the desk I did not have a room available to me as check in was not till later in the afternoon. I had to pay for the additional night at full rate, not even the hotels.com rate. The girl at the front desk had zero compassion at all for what my day had been and I tried to explain that my only option to book was for July 25 because it was after midnight but I needed a room that night. Long story short, she did not care. Told me to call hotels.com for a refund.
Kenneth
Kenneth,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Ben
Ben,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Elisa
Elisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Great Stay
Sean
Sean,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Convenient hotel from the airport
Convenient to the airport. Great service. Comfortable rooms.
Kevin
Kevin,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Kristi
Kristi,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Denise
Denise,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
VICENTE
VICENTE,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Claus
Claus,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Godt hotel, gode faciliteter og tæt på lufthavnen.
Lars
Lars,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Loved staying at the renaissance! Rooms are always clean, check in is always easy and plenty of towels and washcloths are provided. I would love it if the bar downstairs was opened earlier in the day, it would make it more convenient for guests - feels like a missed opportunity for the hotel.