2/10 Poor
Dec 29, 2025
The hotel is clean, and I really wanted to have a great experience. Unfortunately, it was very disappointing. We paid for a room with a jet bathtub, but the jets were not working. After checkout, I asked if we could briefly use the pool. Hotels nearby usually allow this, especially when the pool is empty.
The man at the reception did not allow it and said, “It’s your checkout time, so you leave.” When I asked why and mentioned that other hotels do this, he responded, “Why do I care?” His behavior was rude, intense, and unprofessional.
Extremely disappointed by the service and attitude, especially after a good start to the stay.
Alla
Alla, 1-night trip



















