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Princess Family Club Riviera - All Inclusive

5.0 star property
Luxury beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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On the beach, white sand, sun loungers, beach umbrellas - Princess Family Club Riviera - All Inclusive (Playa del Carmen)
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Free minibar, in-room safe, desk, iron/ironing board - Princess Family Club Riviera - All Inclusive (Playa del Carmen)
12 outdoor pools - Princess Family Club Riviera - All Inclusive (Playa del Carmen)
Garden - Princess Family Club Riviera - All Inclusive (Playa del Carmen)
Bask in the sun at Princess Family Club Riviera - All Inclusive, where a white sand beach and international cuisine await. Treat yourself to reflexology or a facial at Spa Princess, then enjoy fitness classes or basketball with helpful staff by your side.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 20 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available

Room options

View all photos for Family Room (Club)

Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board

Family Room (Club)

7.6 out of 10
Good
(44 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room, Pool Access (Club)

8.0 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 2

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 2

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 5

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Double Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Quadruple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Family Room -5 guests- Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Family Room -5 guests- Deluxe with Garden View

  • 55 sq m
  • Sleeps 5

View all photos for Triple Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 5

View all photos for Single Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 2

View all photos for Single Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Double Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Double Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Double Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Double Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Quadruple Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Quadruple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

View all photos for Triple Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Luxury with Pool View

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 4

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Grand Riviera Princess - All Inclusive
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, 4,407 reviews
The price is CNY2,149
CNY2,621 total
includes taxes & fees
Jan 4 - Jan 5
Grand Riviera Princess - All Inclusive
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About the neighborhood

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 km
  • Playa del Carmen Main Beach - 13 min drive - 8.4 km
  • Xcaret Eco Theme Park - 26 min drive - 17.9 km
  • Maroma Beach - 27 min drive - 12.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Steakhouse - ‬16 min walk

About this property

Princess Family Club Riviera - All Inclusive

At Princess Family Club Riviera - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving international cuisine, Buffet Family Club is one of 12 restaurants and 20 bars/lounges. Other highlights at this luxurious resort include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 144 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (27254 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 6 outdoor tennis courts
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Buffet Family Club - This buffet restaurant specializes in international cuisine.
Verde - This buffet restaurant specializes in international cuisine. Open daily.
Naranja - This buffet restaurant specializes in international cuisine. Open daily.
Mama Mía - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive offer free cancellation for a full refund?

Yes, Princess Family Club Riviera - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Princess Family Club Riviera - All Inclusive ?

Yes, there are 12 outdoor pools and a children's pool.

Are pets allowed at Princess Family Club Riviera - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Princess Family Club Riviera - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Princess Family Club Riviera - All Inclusive ?

No, this resort doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Princess Family Club Riviera - All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Princess Family Club Riviera - All Inclusive also has 20 bars, a nightclub, and a waterslide, as well as a Turkish bath, spa services, and an arcade.

Are there restaurants at or near Princess Family Club Riviera - All Inclusive ?

Yes, there are 12 onsite restaurants, featuring international cuisine.

Does Princess Family Club Riviera - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Princess Family Club Riviera - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Princess Family Club Riviera - All Inclusive like?

Princess Family Club Riviera - All Inclusive is located a short 18-minute walk from Playa Xcalacoco.

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Reviews

Princess Family Club Riviera - All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.2

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Multiple pools were great, with fun options for young kids and a variety of pools to choose from. (22 reviews)
  • The all-inclusive experience offered a wide range of activities, excellent dining options, and exceptional staff service. (6 reviews)
  • The beach was beautiful, turquoise blue, and had a bar with wildlife such as coaties, deers, raccoons, and iguanas. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Children
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Booking
Water

Reviews

10/10 Exceptional

Family club and swim out was amazing ! Best week in an all inclusive resort
Chantel, 7-night trip

10/10 Exceptional

This was the first time staying at this resort. It was a trip for my child and I felt very safe just us. The staff was friendly the restaurant had different types of food and the scenery was beautiful all around with lots of picture opportunities. We loved the ice cream shop and the option of taking the shuttle to the main pool and beach. The room with swim out was amazing, clean and appreciated the added amenities like mini bar, sand castle toys, child body wash and toy, robes and slippers. I would stay here again!
Sign at main entrance bottom floor
Kids area near Family club
Main pool with swim up bar
Kids area
Sasha, 4-night trip

8/10 Very good

Staff was very helpful professional and friendly
Ana, 4-night trip

10/10 Exceptional

My kids has a blast.
Alondra, 5-night trip

10/10 Exceptional

My 8 year old had a blast. She loved the toy Pirate, the food, the staff, the room, how beautiful the property was. We ate, swam, slept, relaxed and did not want to leave! Amazing, highly recommend!
Martina De La, 8-night trip

10/10 Exceptional

We enjoyed the food, the Ala carte & the show every night. Lots of activities everyday. The staff are awesome & they make sure we’re ok.
Mary Grace, 7-night trip

8/10 Very good

The beach area was not clean at all, unable to get in the water. The resort itself was wonderful.
Joshua, 5-night trip

10/10 Exceptional

Love it
Dionata, 7-night trip

10/10 Exceptional

Loved it!

Loved the hotel. Staff are exceptional. Grounds are lush and beautiful. So much wildlife. Food was plentiful and varied. We will definitely be back!
6-night trip

10/10 Exceptional

Everyone was very friendly

6/10 Good

This resort is meeehhh. Nothing seemed special except the wildlife. We decided to spend most our time away from the resort.
Dustin, 5-night trip

6/10 Good

The property is in remodeling
Jose, 7-night trip

10/10 Exceptional

This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Lisa, 5-night trip

10/10 Exceptional

It’s the second time we stay in the hotel. We love it. 100% recommend. The only thing I would say is that in the room they need more plugs that are accessible to charge phone, iPads etc.
Moyses, 3-night trip

8/10 Very good

It’s a good family friendly resort. However this time the lots of seaweed and smell was bad if you staying by the beach area. Away from the beach you don’t smell anything. Right side of resort is under construction and totally blocked off. Other than that it’s a good resort, good dining options, good buffet. Nice beach
azdren, 6-night trip

10/10 Exceptional

The grand riviera family club was amazing we had a blast
Jessica, 4-night trip

10/10 Exceptional

Great service
David, 6-night trip

10/10 Exceptional

Great place to stay
Luke, 4-night trip

10/10 Exceptional

Perfect for family vacations....
Jagjit singh, 5-night trip

10/10 Exceptional

Place was nice ,very clean. Workers very friendly. Very nice place. I will go again.
Hebler, 4-night trip

10/10 Exceptional

It’s all inclusive which I enjoyed. It is very family friendly. They have an ice cream shop inside the resort with unlimited access. The food was good. They always have activities going on thru the day. Would definitely come back.
Maria G, 5-night trip

10/10 Exceptional

This place is amazing! We went as a family and I loved how they had a little bit of everything for every age range in the Princess Family side of the resort. The rooms are very spacious and clean. Food is so good with different themes every day. Different buffets to try. Really liked how they had activities for the kids throughout the day and the kids pool section was super close to our room! Highly recommend, and would book here in the future for sure!
Maria, 4-night trip

10/10 Exceptional

A lot of food choices for family, family activities.
Tony D, 4-night trip

8/10 Very good

Food was great,
Paolo, 6-night trip

10/10 Exceptional

The staff were very friendly. Food was superb. Pools were super clean. Everything was accessible. I will visit again :)
Joao Henrique, 4-night trip