The hostel is so central in Paihia it makes walking around to the many eating and shopping locations easy. We were in room 11 which was at the end of the hallway and did not get a lot of AC and the window didn't open. The small TV which is steictly facing one of the beds and cant rotate, also doesnt have cable or casting abilities. There was a DVD player so we grabbed a couole movies from the lounge just to find out the DVD player was broken so we ended up watching a movie on a laptop. I had messaged, emailed, and done the online check in to say I was going to be arriving late and still got a bit of sass from the staff when I called looking for check in instructions. The email with the info came through an hour after we checked in. Otherwise, it was average at best, but you get what you pay for!